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Review Of GOA RESORT0123401234

Mandarmani Beach, Mandarmani | About a minute walk to Mandarmani Beach

    User Rating & Reviews

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    4.0
    Very Good

    61 Ratings, 24 Reviews

    excellent
    41%
    very good
    38%
    average
    13%
    poor
    0%
    bad
    8%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 4
    • 3
    • 4
    • 1
    • 3
    • 3
    • 4
    • 4

    Rating Categories

    • Location3.4
    • Cleanliness3.9
    • Food3.3
    • Value For Money3.5
    • Child Friendliness3.3
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    Reviews Summary

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    This property enjoys a prime location right by the beach, offering stunning sea views and easy access to the shore. Guests appreciate the cleanliness of the rooms and the well-maintained swimming pool. The staff's helpful attitude is noted, though there are mentions of service efficiency needing a boost. The food quality is good, but some visitors would like more variety.

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    Positive first
    1.0

    Terrible Stay

    deeksha r.family with 1 kid

    Our stay at the hotel was disappointing. The flush in the bathroom was not working, and in the morning, there was no water in any of the taps. The rooms don’t have intercoms, so we had to call their personal number, which was switched off in the morning. There was no one at the reception to report the water issue. The AC remote was also not working. Breakfast was only available after 9:00 AM, which was inconvenient. While the location of the property is good, the overall facilities were very poor.

    Travel Month: Oct 2025

    Room: Deluxe Room|SEMI DELUXE

    GOA RESORT has replied on Fri Oct 10 14:48:46 IST 2025

    Dear deeksha ray, Thank you for sharing your feedback. We sincerely apologise for the inconvenience you faced during your stay. The issues with the bathroom facilities, water supply, and lack of communication access through intercoms are certainly not reflective of the standards we aim to maintain. We also apologise for the unavailability of staff during your time of need and the inconvenience caused by the non-functional AC remote and delayed breakfast service. Your concerns have been noted and shared with the relevant teams for immediate attention and improvement. While we're pleased to know you found the location satisfactory, we regret that the overall experience did not meet your expectations. We appreciate your feedback, as it helps us improve and provide a better experience to our future guests.We look forward to welcoming you back soon! Warm regards, Reservation Manager. Goa Resort.

    1.0

    Terrible Stay

    bikash s.group

    There is a mentioned welcome drink but they dont serve that. Room not clean Wifi is not working waste of money hotel. They take extra cash too for same type of room i booked for so. Its very pethetic experience

    Travel Month: Sep 2025

    Room: Deluxe Room|SEMI DELUXE

    GOA RESORT

    Dear Bikash Shaw, Thank you for sharing your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We regret to hear about the cleanliness issues, Wi-Fi connectivity problems, and concerns regarding room charges. Regarding the welcome drink, we would like to clarify that it was part of our previous policy, but we have since discontinued this service. This change is clearly mentioned on our online booking platform to avoid any confusion. Your feedback is important to us, and we are reviewing the mentioned issues internally to ensure better service and transparency for all our guests moving forward. We appreciate your comments and hope to have the opportunity to offer you an improved experience in the future. Warm regards, Reservation Manager. Goa Resort.

    4.0

    Good new hotel but staff and management needs to learn how to manage guest

    priyabrata c.family with 2 kids

    This is a new hotel which is placed just beside sea and beautifully decorated hence in terms of location it will get 5 out of 5. However the staff are not that hospitable rather like just doing their duties. Hotel's reception number and restaurant number has not been picked call multiple times. The food menu is limited but tastes very nice whatever the has. Pool is again nice and clean so really happy with it. But it is sad that they have not given 10% discount for food bill which was mentioned in the booking invoice from MakeMyTrip and said they don't give any discount. While asking the reason they said we need to connect with MMT team of any issues. This is really upsetting. Hence it's an overall Good stay but not excellent.

    Travel Month: Jul 2025

    Room: PREMIUM ROOM

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    GOA RESORT

    Dear Priyabrata Chatterjee, Thank you for your detailed feedback. We’re glad you appreciated our sea-facing location, tasteful decor, delicious food, and clean pool — your kind words mean a lot. We’ve also noted your concerns about staff hospitality, call responsiveness, and the MakeMyTrip discount. As informed during your stay, the 10% discount mentioned on your invoice is offered by MMT, and not directly by the hotel. We recommend reaching out to their support team for assistance regarding promotional offers. Your input helps us improve, and we hope to welcome you again for an even better experience. Warm regards, Reservation Manager. Goa Resort.

    3.0

    Average Stay

    deepjyoti c.couple

    The property is good, rooms are neat n clean. 100 marks for cleanliness. In terms of location, the resort is just next to the Sea. you can enjoy the see view seating at your balcony or lying down on bed. its fabulous. Sea shore is accessible right from the boundary wall of the resort. well maintained swimming pool. But there are very less variety of food in the restaurant. If you want multi cuisine restaurant, go for different property. But, if you prefer so so indian spicy, and peaceful Sea access, definitely this is for you. Completely budget friendly property and a good and supportive staff

    Travel Month: Jul 2025

    Room: SEMI DELUXE

    GOA RESORT

    Dear Deepjyoti Chakrabarty, Thank you for your detailed and thoughtful feedback! We’re delighted to know you enjoyed the cleanliness, sea view from the room, and the peaceful location right by the shore. It's also great to hear that our team made your stay comfortable and pleasant. We appreciate your note on food variety and will surely consider it as we continue improving our dining offerings. Your recommendation means a lot to us, and we look forward to welcoming you again for another relaxing stay by the sea. Warm regards, Reservation Manager. Goa Resort.

    3.0

    Different room given

    ranjeet k.couple

    I booked Deluxe Room but was given a semi deluxe room. And the room was changed the second day. Not a very smooth stay

    Travel Month: May 2025

    Room: Deluxe Room

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    GOA RESORT has replied on Wed Sep 03 11:37:56 IST 2025

    Dear RANJEET KUMAR, Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the room assignment error during your stay. We understand how important a smooth and comfortable experience is, and regret that we fell short on this occasion. We’re glad we could resolve the issue by moving you to the correct room on the second day, but we truly regret the disruption this may have caused. Please rest assured that your feedback has been shared with our team to ensure such oversights are not repeated in the future. We hope to have another opportunity to welcome you back and provide you with the seamless experience you deserve. Warm regards, Reservation Manager. Goa Resort.

    4.0

    Good Stay

    sourav m.family with 2 kids

    The location is a bit far from mandarmani main beach but near tajpur. But as a hotel it is very good. Rooms were spacious, clean and above all the service and hospitality was very good. Enjoyed a lot in swimming pool with very energetic background music.

    Travel Month: May 2025

    Room: PREMIUM ROOM|SUPER DELUXE

    GOA RESORT

    Dear Sourav Majumder, Thank you for your kind words and for taking the time to share your experience. We're delighted to know that you enjoyed our spacious and clean rooms, as well as our service and hospitality — your appreciation means a lot to our team. We're glad you had a great time at the swimming pool and enjoyed the energetic vibes! While we understand our location is a bit away from Mandarmani main beach, we're happy you found the proximity to Tajpur convenient. We look forward to welcoming you again for another relaxing and enjoyable stay! Warm regards, Reservation Manager. Goa Resort.

    4.0

    Good Stay

    geetanjali.family

    easy to locate, near the beach , would have better experience if there were some restaurants and bars.

    Travel Month: May 2025

    Room: SUPER DELUXE

    GOA RESORT

    Dear Geetanjali, Thank you for your valuable feedback. We're glad to hear you found our hotel easy to locate and appreciated the proximity to the beach. We’ve noted your suggestion regarding restaurants and bars — it's a helpful insight, and we’ll definitely consider it as we plan future improvements to enhance our guests’ experience. We hope to welcome you back soon for an even better stay! Warm regards, Reservation Manager. Goa Resort.

    1.0

    Terrible Stay

    smshadiq s.family with 2 kids

    Manager Krishna behaviour is good, but other manager behaviour is very bad, and swimming pool timing is not good.

    Travel Month: May 2025

    Room: SEMI DELUXE

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    GOA RESORT

    Dear Smshadiq Shahbaz, Thank you for sharing your feedback. We’re happy to hear that you had a positive interaction with Manager Krishna — your kind words will surely be shared with him. However, we sincerely regret to learn about your experience with another member of our management team. Please accept our apologies — this is not the level of service we aim to provide. Your comments have been taken seriously and will be addressed with the concerned team to ensure better guest experience moving forward. We’ve also noted your concern about the swimming pool timings, and we’ll review it internally to see how we can improve. We hope to have the opportunity to welcome you again and offer a more seamless and enjoyable stay. Warm regards, Reservation Manager. Goa Resort.

    4.0

    Good Stay

    sumita d.

    My exeperince was verry good..The staffs are nice and also the food quality is good and reasonable..The most exiting about the stay is the location..Nice sea view from hotel room.

    Travel Month: Apr 2025

    Room: PREMIUM ROOM

    GOA RESORT has replied on Wed Apr 23 18:19:29 IST 2025

    Thank you for your kind words. Please visit us again.

    3.0

    Experience in staying hote

    debasish k.family

    Has good facility but service is poor. Behaviour of staff is good. Approach road to sea beach is very dirty,never cleaned. Complementary breakfast is with very very limited option. only puri,sabji and bread. Not justified being paid high price.

    Travel Month: Apr 2025

    Room: SEMI DELUXE

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    GOA RESORT has replied on Wed Apr 23 18:19:46 IST 2025

    Thank you for your kind words. Please visit us again.

    5.0

    Excellent Stay

    sabyasachi b.couple

    Overall very good experience. Room cleanliness and service is also very good. Restaurant Food is also very delicious.

    Travel Month: Mar 2025

    Room: PREMIUM ROOM

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    GOA RESORT has replied on Wed Apr 23 18:19:57 IST 2025

    Thank you for your kind words. Please visit us again.

    4.0

    overall good

    md s.family

    I stayed a Night on 18th March 2025 , room was good , sea side view are good and also arrangment was good I found this property very easily at the beach front , The food was normal, the amenities were good and the staff was also good. value for money.

    Travel Month: Mar 2025

    Room: Deluxe Room

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    GOA RESORT has replied on Wed Apr 23 18:21:14 IST 2025

    Thank you for your positive feedback about your stay on March 18th, 2025! We're thrilled you enjoyed the sea-side view, location, amenities, and friendly staff. We'll take note of your comment on food quality and strive to maintain our strengths while improving areas for growth. We appreciate your review and look forward to welcoming you back.

    5.0

    Excellent Stay

    debayan m.

    Pros: 1. Co-operative and helpful staffs. 2. Clean and luxurious rooms. 3. Swimming pool is good. 4. Access to nearby shacks. Cons: 1. Food is okay not great. 2. Muddy beach

    Travel Month: Feb 2025

    Room: Deluxe Room

    GOA RESORT has replied on Wed Apr 23 18:21:45 IST 2025

    Thank you for your feedback.

    4.0

    Good Stay

    sandip s.

    Service was very good. Do not expect too much item on breakfast: bread toast, egg, omlette, tea, puri sabji only. There is no exhausting fan in washroom so it was smelling but on calling room service even at 10pm they come and cleaned with phenoyl and spray. Smell was not fully out but it helped a lot. Hotel was near mohana so all the rides were 1 km far from hotel but according to price all was very good. I can think to stay here again. Food was not that much tasty. But its managable. Dal was not tasty. Kadai paneer was good. Crab was small. Overall all was good.

    Travel Month: Feb 2025

    Room: PREMIUM ROOM

    GOA RESORT has replied on Wed Apr 23 18:23:47 IST 2025

    Thank you for your detailed feedback! We're glad you appreciated our service and location. We'll consider expanding breakfast options and improving washroom ventilation. Your input on food quality is valuable; we'll share your comments with our culinary team. We're pleased you found the stay manageable and value for money. We look forward to welcoming you back.

    4.0

    Good Stay

    rajat m.

    Stay was comfortable. But require room service much faster and better. No intercom in room

    Travel Month: Feb 2025

    Room: PREMIUM ROOM

    GOA RESORT has replied on Wed Apr 23 18:24:09 IST 2025

    Thank you very much for your feedback.

    5.0

    Excellent Stay

    sreyasri m.couple

    It was fantastic. Clean and well decorated rooms .Staff's were very helpful and friendly. it's one of the best property in mandarmani within reasonable price.

    Travel Month: Feb 2025

    Room: PREMIUM ROOM

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    GOA RESORT has replied on Wed Apr 23 18:24:40 IST 2025

    Thank you very much for your kind words. Please visit us again.

    5.0

    Excellent Stay

    sewell s.

    Goa resort is worth the money. The food is excellent. The staff is so helpful and kind. It's an amazing hotel and a must to visit when in mandarmoni. We love goa resort and will always visit them when in mandarmoni.

    Travel Month: Feb 2025

    Room: Deluxe Room

    GOA RESORT has replied on Sat Sep 06 15:24:00 IST 2025

    Dear Sewell Shane Munro, Thank you so much for your wonderful feedback! We’re thrilled to know you had such a great experience at Goa Resort. It means a lot to hear that you enjoyed the food, found our staff helpful and kind, and consider us a must-visit in Mandarmani. Your continued support truly encourages our team. We can't wait to welcome you back on your next trip! Warm regards, Reservation Manager. Goa Resort.

    4.0

    Can be recommended for the guest.

    nikhil r.family

    Location; good, food: good but very spicy, amenities: requires further improvements particularly change of quilt cover etc. Services: good.

    Travel Month: Jan 2025

    Room: Deluxe Room

    GOA RESORT

    Dear Nikhil Ranjan Paul, Thank you for sharing your feedback. We're pleased to hear you appreciated our location, food, and overall service. We’ve also noted your suggestions regarding spice levels and room amenities—particularly the need for timely quilt cover changes—and will work with our team to make improvements. We value your input and look forward to welcoming you again for an even better experience. Warm regards, Reservation Manager. Goa Resort.

    5.0

    Highly

    udayan s.loyalty-iconfamily with 1 kid

    The resort is located right on the beach. Had a wonderful stay in the resort. Very courteous staff, Rooms are clean and comfortable. Food is also very nice, but could add more variety. The owner of the resort was there , and he was very courteous and enquired whether we were comfortable. Highly recommended for families and couples. In my next visit, we will stay in this resort again

    Travel Month: Jan 2025

    Room: Deluxe Room

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    GOA RESORT has replied on Sat Sep 06 15:31:41 IST 2025

    Dear Udayan Sinha, Thank you so much for your kind and encouraging feedback! We're delighted to know that you had a wonderful stay and appreciated our beachfront location, clean and comfortable rooms, and the hospitality of our staff and owner. Your suggestion about adding more variety to the food menu is well noted and will be considered as we work to enhance the dining experience. It’s truly rewarding to hear that you would choose to stay with us again. We look forward to welcoming you back on your next visit! Warm regards, Reservation Manager. Goa Resort.

    4.0

    Good Stay

    esther m.

    Staffs are very helpful. Rooms are good and clean.

    Travel Month: Dec 2024

    Room: Deluxe Room

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