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Review Of Gokulam Park Hotel And Convention Centre0123401234

Kaloor, Cochin | 6 minutes walk to Ernakulam Town (North) Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.0
    Very Good

    1597 Ratings, 753 Reviews

    excellent
    39%
    very good
    39%
    average
    13%
    poor
    5%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 3
    • 5
    • 4
    • 5
    • 4
    • 5
    • 4

    Rating Categories

    • Hospitality4.1
    • Facilities4.1
    • Food3.7
    • Room4.3
    • Cleanliness4.3
    • Value For Money4.1
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    Review Summary

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    Gokulam Park offers a great stay with spacious and clean rooms, excellent service, and a prime location close to the Kaloor Metro Station. Guests appreciate the delightful breakfast spread, friendly staff, and convenient access to various city attractions. While the food prices can be on the higher side, the overall hospitality makes for a pleasant experience in Kochi.

    Sort by:

    Positive first
    3.0

    Average Stay

    m v.business

    good Menu, but served cold. plenty of staffs but lack training. checked out without bill copy, they promised to WhatsApp but not received. TV without single English news channels. poor quality bathroom fittings

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Superior Room

    5.0

    fantastic !

    aparna m.family

    The staffs are extemely helpful and polite. Rooms are spacious if we compare with other hotels in the same price range. luggage storage facility is available in case earlu check-in or late check out option is not available for the day.

    Travel Month: Oct 2025

    Room: Superior Room

    5.0

    Excellent Stay

    sreekumar p.family with 2 kids

    This was my first booking via Make my trip. It was an excellent experience for me. in my following trips I will book through MakeMyTrip only

    Travel Month: Oct 2025

    Room: Superior Room

    5.0

    Value for Money

    sudheep a.family with 2 kids

    Value for Money. Well maintained and Good breakfast . Room service also good. We were a group of 4 members.

    Travel Month: Oct 2025

    Room: Superior Room

    • user photos
    • user photos
    • user photos
    3.0

    Average Stay

    manohar c.solo

    Two issues with this hotel 1 no door mate 2 bath room floor is full of staining

    Travel Month: Sep 2025

    Room: Superior Room

    1.0

    Terrible Stay

    sanjay k.family

    Rooms weren’t cleaned properly. Room was musty, my family fell sick. We were a party of three and booked 2 rooms, we were given twin beds even for a couple and the rooms weren’t adjacent. We were asked to change rooms in the middle of the day randomly and the hotel still didn’t give the family adjacent rooms.

    Travel Month: Sep 2025 (5-Night Stay)

    Room: Superior Room

    Gokulam Park Hotel And Convention Centre has replied on Sun Sep 14 15:55:48 IST 2025

    Dear Sanjay, Thank you for sharing your experience. We are sorry for the aspects that did not meet your satisfaction and are taking steps to improve. We hope to have the opportunity to serve you better in the future. Sincerely, Team Gokulam

    5.0

    Excellent Stay

    biju n.business

    The stay was fantastic as expected. The rooms were very near and clean with a beautiful city ambience. The food was delicious and with a wide variety of choices

    Travel Month: Sep 2025

    Room: Superior Room

    2.0

    Poor front desk staff,

    anil g.family with 2 kids

    Pros: Decent location, food (except they use same base irrespective of dish ordered) Cons: at reception. Have never seen any hotel with somebody so unpleasant esp at a front desk. Room was not available to check in at 2 pm when our checkin time was 12pm. She was not all apologetic and rude. Second mentioned we prefer 2 king beds as we have kids in both rooms. She said outright they don't offer choices to people who made bookings through other portals.. All through her tone was condescending as if she is doing people a favor. Now the twin room itself is terrible option as it's width is akin to bystander beds in hospitals.

    Travel Month: Sep 2025

    Room: Superior Room

    Gokulam Park Hotel And Convention Centre has replied on Wed Sep 10 20:21:08 IST 2025

    Dear Anil, Thank you for sharing your experience. We are sorry for the aspects that did not meet your satisfaction and are taking steps to improve. We hope to have the opportunity to serve you better in the future. Sincerely, Team Gokulam

    2.0

    front office not customer friendly

    welshad k.business

    bad experience front office experience is very bad. Failing to solve problems swiftly or not following up after a complaint worsens guest experiences

    Travel Month: Aug 2025

    Room: Superior Room

    Gokulam Park Hotel And Convention Centre has replied on Sun Aug 31 15:18:56 IST 2025

    Dear Welshad, Thank you for sharing your experience. We are sorry for the aspects that did not meet your satisfaction and are taking steps to improve. We hope to have the opportunity to serve you better in the future. Sincerely, Team Gokulam

    4.0

    Good Stay

    bharath r.solo

    everything was good right from location, food, room service. rooms were clean and neat and spaciou everything was good right from location, food, room service. rooms were clean and neat and spacious

    Travel Month: Aug 2025

    Room: Superior Room

    5.0

    highly recommended for all . Good and spacious room with really good food .

    pritam d.business

    Excellent service / room / Food .great location and easy access to Metro and airport . Very good for business travelers

    Travel Month: Aug 2025

    Room: Superior Room

    3.0

    Average Stay

    nadia k.solo

    There was a lot of confusion while taking cabs went at the front gate . Moreover the back gate was closed when my cab arrived. The toilet flush was not working properly.for the price other better hotels are available. Food was good.

    Travel Month: Aug 2025

    Room: Superior Room

    4.0

    Stay & Dine

    shruti p.solo

    It was a nice stay i had good time staff is good Servives are goood kochi is beautiful food is okay

    Travel Month: Aug 2025

    Room: Superior Room

    5.0

    rakeshs

    rakesh s.family with 1 kid

    superb stay good service nice breakfast good clean premises children friendly easily accessible at the heart of cit superb stay good service nice breakfast good clean premises children friendly easily accessible at the heart of city

    Travel Month: Jul 2025

    Room: Superior Room

    4.0

    Good Stay

    vinoth p.

    Request of early check-in was not considered. Room service after 10:30 was not good with very limited options

    Travel Month: Jul 2025

    Room: Superior Room

    2.0

    poor

    sachin a.family

    not worth as the payment.. need to renovate. not satisfaction. other gokulam hotels are comparatively good.

    Travel Month: Jul 2025

    Room: Superior Room

    Gokulam Park Hotel And Convention Centre has replied on Fri Jul 11 03:39:14 IST 2025

    Dear Sachin, Thank you for sharing your experience. We are sorry for the aspects that did not meet your satisfaction and are taking steps to improve. We hope to have the opportunity to serve you better in the future. Sincerely, Team Gokulam

    2.0

    An unpleasant experience

    ajeesh j.family with 1 kid

    Shower - no door. Room - stinks, safe- broken. Bed - ugly. Staff - courteous. Breakfast- Okay. Location - good.

    Travel Month: Jul 2025

    Room: Superior Room

    Gokulam Park Hotel And Convention Centre has replied on Wed Jul 09 14:14:35 IST 2025

    Dear Ajeesh, Thank you for sharing your experience. We are sorry for the aspects that did not meet your satisfaction and are taking steps to improve. We hope to have the opportunity to serve you better in the future. Sincerely, Team Gokulam

    4.0

    Good Stay

    subhash a.family

    I stayed at Gokulam park on July 4-5, our stay was really nice, very good service from the staff, room was spacious, neat and clean, very good location, overall stay was really nice experience

    Travel Month: Jul 2025

    Room: Superior Room

    5.0

    good

    najad p.couple

    good 👍 namaste service 👏 quality 👌 cleaning 👌 all over good find from makemytrip super

    Travel Month: Jul 2025

    Room: Superior Room

    • user photos
    2.0

    bad Experience at the property

    vinod a.family with 1 kid

    AC not working and not a clean Room .Not worth for the money.But breakfast is good one ..............

    Travel Month: Jun 2025

    Room: Superior Room

    Gokulam Park Hotel And Convention Centre has replied on Fri Jul 11 15:24:58 IST 2025

    Dear Vinod, Thank you for sharing your experience. We are sorry for the aspects that did not meet your satisfaction and are taking steps to improve. We hope to have the opportunity to serve you better in the future. Sincerely, Team Gokulam

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