The property is located in the heart of the city and has a unique antique vibe with spacious rooms and vintage furniture. The staff is friendly and helpful, and the ambiance is peaceful. However, some guests have complained about cleanliness issues, including dust and unclean linen. The bathroom facilities also need improvement, with broken taps and shower complaints. The property has limited food options, and the cafe needs improvement. Some guests have also reported pest infestations and creepy vibes. Overall, the property has potential but needs better maintenance.