The property has a good location and offers a home-like environment with good facilities and room service. However, housekeeping needs improvement and some amenities like the TCM machine were not in good condition. Some guests complained about the small and poorly maintained rooms, unclean bathrooms, and rude staff. The food quality was mixed, with some guests finding it delicious while others found it pathetic. Overall, the property has its pros and cons, and guests have had varied experiences during their stay.