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Review Of Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar)0123401234

Sonwar Bagh, Srinagar | 1.5 km drive to Dal Lake

    User Rating & Reviews

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    3.9
    Very Good

    155 Ratings, 111 Reviews

    excellent
    33%
    very good
    32%
    average
    20%
    poor
    12%
    bad
    3%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 4
    • 5
    • 1
    • 5
    • 1
    • 5
    • 3
    • 5
    • 5

    Rating Categories

    • Hospitality4.0
    • Facilities3.5
    • Food3.8
    • Room3.6
    • Cleanliness4.0
    • Value For Money3.6

    Sort by:

    Positive first
    4.0

    Good Stay

    aparna p.solo

    It was good. The room was very well appointed and everything reqd was available at par with 5 star amenities

    Travel Month: Oct 2025

    Room: Deluxe room - 1 Double Bed 24SQM

    5.0

    Excellent Stay

    shalet i.

    I had a very good two day stay at Golden Tulip Srinagar. The hotel offered a comfortable and pleasant experience throughout. The food at the in-house restaurant was excellent, with a good variety and quality that really stood out. Breakfast was also satisfying, with plenty of options to choose from.thw chef made me an excellent cheese dosa. Overall, the service, cleanliness, and hospitality made it a great place to stay. I’d definitely recommend Golden Tulip to anyone visiting Srinagar

    Travel Month: Aug 2025

    Room: Deluxe room - 1 Double Bed 24SQM

    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Sep 23 19:34:18 IST 2025

    Dear Guest, We're really pleased to hear that you enjoyed your stay at Golden Tulip Srinagar and found our services, cleanliness, and hospitality to your liking. It’s great that you had a chance to try our in-house restaurant and particularly enjoyed the variety of food, including our breakfast selection and chef's special cheese dosa. Knowing that these experiences foster your recommendation truly makes our day. If your travels bring you back to Srinagar, we’d be more than happy to welcome you again! Regards, Shahan Bhat FOM

    1.0

    Terrible Stay

    gaurav g.family with 1 kid

    I could not stay at hotel because of rains and calamity. i requested property to refund or give me a voucher to be used at future date, but property is not responding. this is a natural calamity and hence not expected from such a reputed chain

    Travel Month: Aug 2025

    Room: Deluxe room - 1 Double Bed 24SQM

    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Sep 23 19:34:30 IST 2025

    Dear Guest, I understand your situation entirely, particularly in light of the unforeseen natural calamities that prevented you from staying at the hotel. Your feedback is essential to us, and we highly appreciate your understanding during these challenging circumstances. We strive to maintain effective and transparent communication with our customers, so it's disappointing to know that you might have had difficulty reaching us. Amidst such situations, there might be a slight chance of delay; however, not responding to a guest's query isn't our practice. I assure you that we will look into the matter urgently, thoroughly investigating the occurrence to ensure it doesn't happen again. Our guest relations manager will reach out to you today itself to discuss and resolve the issue to your satisfaction. We assure you that we will be both flexible and fair in addressing this unique situation. Situations like these remind us that we must work relentlessly to enhance our services and emergency response methods. Despite the adversity experienced, we look forward to welcoming you back at our property under better circumstances. Regards, Shahan Bhat FOM

    5.0

    A fab stay at Golden Tulip Srinagar

    gagandeep s.business

    very comfortable very clean hotel, staff exceptionally warm and hospitable and very helpful. location very central

    Travel Month: Aug 2025 (3-Night Stay)

    Room: Deluxe room - 1 Double Bed 24SQM

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    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Sep 23 19:36:02 IST 2025

    Dear Guest, We greatly appreciate your positive feedback regarding your stay at our hotel. It delights us to hear that you found our hotel clean and comfortable, as we take great pride in ensuring the finest of hygiene standards. It's heartwarming to know you appreciated our staff's warmth, hospitality, and helpfulness. Their goal is always to provide exceptional service. Knowing our location greatly added to your enjoyment, is the cherry on top. We are lucky to be centrally located, making it easy for our guests to explore the surrounding area. We strive to continue enhancing our services and amenities, so we look forward to hosting you again soon. We promise to keep up with everything you liked on your next visit. Have a wonderful day! Regards, Shahan Bhat FOM

    1.0

    worst experience

    amar k.group

    This hotel is very low grade we booked on a name of Golden tulip but none of the service neither room was that level

    Travel Month: Jul 2025

    Room: Deluxe room - 1 Double Bed 24SQM

    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Sep 23 19:37:08 IST 2025

    Dear Guest, We regret your experience did not match your expectations. Your feedback will be used to improve. Regards, Shahan Bhat FOM

    5.0

    Excellent Stay

    komal h.

    We had an amazing stay. Everything was good. Room, all amenities, breakfast. We enjoyed our stay at this property. Will visit next time soon.

    Travel Month: Jul 2025

    Room: Deluxe room - 1 Double Bed 24SQM

    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Wed Sep 24 22:36:05 IST 2025

    Dear Guest, Glad to hear you enjoyed your stay! Looking forward to welcoming you back soon. Regards, Shahan Bhat FOM

    3.0

    Stay at Golden Tuli

    saurabh c.business

    I stayed at Golden Tulip Srinagar during my recent visit from 15th to 17th July. The property is located in a good area with easy access to various parts of the city. The surroundings offer some nice views from the property, though unfortunately, my room itself did not have any view. While the hotel is marketed as a 4-star property, the overall experience feels closer to a 3-star standard. The room I was allotted was much smaller than what was shown on MMT, and I was disappointed that it did not match the photos or description. I requested a room change, but was informed that all rooms with a view were already occupied. Service is another area that needs improvement. The staff were polite but not particularly welcoming or proactive, and the service was quite slow at times. Overall, the location is the main plus point. The property itself is decent but does not live up to 4-star expectations in terms of service, room quality, and staff engagement.

    Travel Month: Jul 2025

    Room: Deluxe room - 1 Double Bed 24SQM

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    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Sep 23 19:36:56 IST 2025

    Dear Guest, We value your feedback and assure improvements in service and rooms for a better experience next time. Regards, Shahan Bhat FOM

    5.0

    Amazingggggg Hotel

    girish g.business

    Staff , hospitality , service , location , food quality everything is class . Toiletry quality is good. View from the room is expect . Worth staying there. Moreover the facility of Sheesha makes this hotel special too. Will come again with family

    Travel Month: Jun 2025 (3-Night Stay)

    Room: Deluxe room - 1 Double Bed 24SQM

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    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Sep 23 19:36:24 IST 2025

    Dear Guest, Delighted to hear about your wonderful experience! We look forward to welcoming your family next time. Regards, Shahan Bhat FOM

    2.0

    Pathetic experience - Avoid

    alok v.couple

    The overall experience was "Meh!". Pathetic views of the backyard from the Executive suite; late check-in as the room was not clean, depressing bathroom with broken toilet seat, late checkout was an issue despite delaying my checkin by 2.5 hours. No apologies on my complaining at checkout, quite callous staff. Quite a pathetic experience, especially for having paid such a steep price for a 2 star experience. The location of the property is also not that great and the staff attitude was "unhospitable". Apparently, the hotel earlier had a Sarovar Hotel affiliation but then quality must have gone down for Sarovar to break the affiliation. Golden Tulip might be well served to review their affiliation as well. I am not going to this place ever again for sure.

    Travel Month: Apr 2025

    Room: Executive Suite - 1 Double Bed 46SQM Free WiFi Living Room Bathtub and Shower

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    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Jun 10 12:48:52 IST 2025

    Dear Guest, Noted your concerns about the views, cleanliness, staff attitude and affiliation. Will address them. Regards, Shahan Bhat FOM

    3.0

    Average Stay

    diksha a.

    The location of the property is really good. Next to lalit hotel and near dal lake. Staff is also polite and friendly. But rooms are not as per the standard, too small in size. Plus the food also is okayish, too oily I would say. Overall a decent stay but I had higher expectations given the price and the rating

    Travel Month: Apr 2025

    Room: Deluxe room - 1 Double Bed 24SQM

    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Jun 10 12:49:03 IST 2025

    Dear Guest, Noted your feedback about room size & food quality. We'll strive to improve the guest experience. Regards, FOM Shahan Bhat

    2.0

    2 Night stay at RK Sarovar

    vinayak k.family with 1 kid

    Sound insulation inside room horrible. People walking talking in corridor is heard like they just walking towards your room. You can hear every door sound of your corridor.Apart from that size of the room is good and neatly maintained.Staff also very polite and courteous.

    Travel Month: Mar 2025

    Room: Deluxe room - 1 Double Bed 24SQM

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    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Jun 10 12:49:14 IST 2025

    Dear Guest, Noted your feedback on sound insulation. Glad you liked our room size, cleanliness, and staff. Regards, Shahan Bhat FOM

    5.0

    Wonderful stay

    reuben p.loyalty-iconsolo

    Excellent stay. Very hospitable and welcoming. It is always a pleasure to come back to the golden tulip. Very clean and well kept rooms and very prompt to respond.

    Travel Month: Feb 2025

    Room: Winter Carnival - Deluxe Room

    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Fri Feb 21 17:58:04 IST 2025

    Dear Mr.Philip, We're delighted to know how much you enjoyed your visit to The Golden Tulip. It's wonderful that you found our hospitality, cleanliness, and service prompt and efficient. Knowing that our guests feel welcomed and comfortable during their stays is what matters most. We're extremely pleased to know you find it pleasurable to return. Your positive words motivate us to maintain our high standards. We look forward to hosting you again in the future! Regards, Misbah Ashraf-FOM

    3.0

    excellent service but room not worth!

    rahul s.loyalty-iconcouple

    Did not give a good room! Otherwise excellent service

    Travel Month: Feb 2025

    Room: Deluxe room - 1 Double Bed 24SQM

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    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Jun 10 12:52:56 IST 2025

    Dear Guest, We appreciate your feedback. Immediate action will be taken to improve our room service. Regards, Shahan Bhat FOM

    4.0

    Good Stay

    rajinder m.

    Staff full fantastic hotel food is tasty

    Travel Month: Jan 2025

    Room: Deluxe room - 1 Double Bed 24SQM

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    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Jun 10 12:53:08 IST 2025

    Dear Guest, We appreciate you taking the time to provide such a positive review about our knowledgeable staff and delicious food. It makes us extremely proud to hear how pleased you were with your experience. Our team's primary focus is to create a memorable experience for all our guests. It's delightful to hear we achieved that during your visit. Your kind words will surely encourage them to maintain their loving services. It's also wonderful to know you enjoyed the variety and taste of our dishes. Our chef takes great pride in preparing a wide range of delicacies to satisfy all taste buds. It will be our pleasure to serve you again in the future. Regards, Shahan Bhat FOM

    5.0

    Excellent Stay

    drishya d.loyalty-icon

    It was an amazing stay with the most wonderful staff

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Winter Carnival - Deluxe Room

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    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Mon Jan 20 21:25:53 IST 2025

    Dear Guest, We are delighted to read your feedback about your recent stay and particularly happy to know you found our staff wonderful. Our team indeed makes a sincere effort to provide immaculate service to all our valued guests. It is rewarding when such dedication is acknowledged. It encourages us to keep pushing our limits. It's delightful to know that you found your stay "amazing" as this is precisely what we aim to provide - an unparalleled experience that stays with you even after you leave. Be sure to come back for more amazing experiences as it will be our pleasure to serve you again in the future. Regards, Misbah Ashraf-FOM

    5.0

    beautiful luxury hote

    kasturi d.loyalty-icongroup

    location is very beautiful..hotel is very classy, staff was cooperative ..food taste should be drastically improved specially dinner

    Travel Month: Jan 2025

    Room: Winter Carnival - Deluxe Room

    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Jun 10 12:53:21 IST 2025

    Dear Guest, We're thrilled to hear that the beauty of our location, the classiness of our hotel, and our cooperative staff highly impressed you. Your feedback on the quality of our dinner is noted and appreciated. Enhancing our dining experience is one of our top priorities, and your constructive feedback goes a long way in helping us understand the areas where we need focus. Rest assured that this matter will be addressed promptly, as our ultimate goal is to satisfy our customers' palates with an array of culinary delights. We're looking forward to serving you better food the next time you stay with us. Regards, Shahan Bhat FOM

    3.0

    Average property with charges of a 5 star hotel

    pushp s.loyalty-iconfamily

    Washrooms were very small and the rooms were average, though the location is good. It’s an old property and the view from the rooms was also pathetic

    Travel Month: Jan 2025

    Room: Deluxe room - 1 Double Bed 24SQM

    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Jan 07 19:36:57 IST 2025

    Dear Guest, We appreciate your feedback and regret to hear that your experience was not up to your expectations. We understand the concerns regarding the size of our washrooms and room layouts, and we continuously aim for improvements in all areas. Our property does retain its original charm, but we're committed to enhancing comfort. We also take your comments about the view into consideration and will explore ways to improve it. We are glad you found our location convenient and hope you were able to explore and enjoy the surrounding area. We value your patronage and your comments are instrumental for us to improve. We hope to have another opportunity to welcome you back for a more satisfying experience. Regards, Misbah Ashraf-FOM

    5.0

    Lovely

    kannan l.family

    Very good place to stay with family and friends and enjoy srinagar. Food is very authentic and tasty

    Travel Month: Dec 2024

    Room: Deluxe room - 1 Double Bed 24SQM

    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Jun 10 12:55:10 IST 2025

    Dear Guest, Thank you for your valuable feedback. Regards, Shahan Bhat FOM

    4.0

    good hotel.

    sarvender s.loyalty-iconcouple

    Good.

    Travel Month: Dec 2024

    Room: Deluxe room - 1 Double Bed 24SQM

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    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Tue Jun 10 12:55:05 IST 2025

    Dear Guest, We're happy to hear you are satisfied with our service! We continuously strive to meet our clients' expectations and it's uplifting to see our efforts reflected in your feedback. We will continue to ensure all our services are of excellent quality, aiming to exceed your expectations next time. Do not hesitate to share any suggestions or concerns in the future. Your feedback plays an integral role in our pursuit to deliver enhanced customer satisfaction. We greatly appreciate your support. Regards, Shahan Bhat FOM

    4.0

    Good Stay

    rahul k.loyalty-icon

    Overall property was good, food was good, people were nice and welcoming. Only drawback felt was the size of room was a bit smaller otherwise everything was perfect.

    Travel Month: Dec 2024

    Room: Deluxe room - 1 Double Bed 24SQM

    Golden Tulip Srinagar (formerly RK Sarovar Portico Srinagar) has replied on Thu Dec 19 16:22:30 IST 2024

    Dear Rahul Kumar Shah, We are thrilled to know that you enjoyed your stay, our culinary offerings, and our warm hospitality. Your compliments are a great source of motivation for our team to keep delivering superior experiences for our guests. We have noted your feedback about the room size. Our room sizes do vary, and we strive to meet everyone's preferences. We understand that you may have found the size a bit limiting and we suggest that you consider opting for our larger rooms on your next visit to better meet your comfort requirements. Thank you for sharing your experience; we appreciate your constructive feedback. Looking forward to hosting you again soon to deliver an even more delightful stay experience. Regards, Misbah Ashraf-FOM

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