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Review Of Grace Hotel

Jyoti Nagar, Kurukshetra

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.4
    Good

    58 Ratings, 35 Reviews

    excellent
    26%
    very good
    22%
    average
    28%
    poor
    16%
    bad
    9%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 3
    • 3
    • 3
    • 1
    • 5
    • 2
    • 3
    • 3
    • 5

    Rating Categories

    • Location3.8
    • Cleanliness3.4
    • Room3.5
    • Value For Money3.1
    • Food2.7
    • Facilities3.5
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    The property boasts a convenient location that's easy to access and close to local attractions. Guests appreciate the spacious rooms and friendly staff, especially a helpful employee named Suraj. However, cleanliness issues and limited food options, primarily just sandwiches for breakfast, have been noted as areas for improvement. Overall, while the service is commendable, enhancing hygiene and meal variety would elevate the experience.

    Sort by:

    Positive first
    3.0

    Average Stay

    sanjeev b.family with 1 kid

    Location was good and easy to find. cleanliness was not good..painting going on in hotel, dust on pillow and cover. Breakfast was only bread sandwich no other option. Tea cups were not up to mark.

    Travel Month: May 2025

    Room: Super Deluxe Room

    3.0

    Average Stay

    kalyan b.loyalty-iconfamily

    Location -Easy communication. Food-No Restaurant inside, We can book &take food by on line service. Amenities -All basic amenities are present except no TV service on 10.12.24 in the hotel. Service- They are cordial especially Suraj named staff is very good 👍. Hygiene & Cleanliness is not up to the mark. They served Tea in cracked cups, & the plates they have given for dinner are not clean enough. Moreover the Geezer line is defective & short circuit .It may cause an accident at any time. Otherwise all others are ok.

    Travel Month: Dec 2024 (3-Night Stay)

    Room: Super Deluxe Room

    1.0

    Terrible Stay

    anushka d.loyalty-iconbusiness

    Dirty, and food was not good either the place was not cleaned at all. And it stank pretty bad there

    Travel Month: Dec 2024 (4-Night Stay)

    Room: Super Deluxe Room

    5.0

    Everyone's Choice Grace Hotel

    sandeep k.business

    Rooms are clean,Hotel staff behaviour is excellent and rooms are big sized. Cooperative owner and Manager.

    Travel Month: Nov 2024

    Room: Deluxe AC Room

    2.0

    Poor Stay

    sandeep.

    1. The rooms were old and not well maintained. 2. The items in the wash room is broken like low stool (chokki ) 3. Not provided the drinking water and glass, towel, soap etc. Automatically at the time of check in. 4. Charged for the breakfast where as the charges were included in the total charges paid at the time of booking. When told at the time of check out, said that only one paranta & curd per head is applicable as free which is total of approximately rs. 250 in all for 4 persons. Paid the rest amount of the breakfast to them. 5. No proper parking facility. Nothing more to share.

    Travel Month: Dec 2022

    Room: Deluxe AC Room

    2.0

    Poor food

    nakul k.family

    Location is good but food is not up to the mark

    Travel Month: Nov 2022

    Room: Deluxe AC Room

    • user photos
    4.0

    Good

    ranjeet p.business

    Good interior design. Good room service

    Travel Month: Feb 2020

    Room: Deluxe AC Room

    4.0

    Feel good to stay

    jatinder b.couple

    Stay was very comfortable and nice. Enjoy the stay and environment was really good and staff was also very nice.

    Travel Month: Feb 2020

    Room: Deluxe AC Room

    1.0

    Hotel stay

    rajan s.family

    Most dirtiest Hotel stay in my life. I don't know how make my trip is having collaboration with such a dirty Hotel.

    Travel Month: Feb 2020

    Room: Deluxe AC Room

    1.0

    Worst expression

    manjeet g.couple

    Worst experience, never suggest anyone, totally bad

    Travel Month: Feb 2020

    Room: Deluxe AC Room

    2.0

    Good spacious room with zero service

    agrim b.couple

    The room was spacious with all the basic amenities, but small service qualities, which a customer expects is, a washroom with a mug, a soap/shower gel etc. which was absent. The room had TV with missing set top box remote. The quilt was smelling and was not the quality that a hotel charging you so much should keep. The basic water bottles, glasses were missing. What a customer expects is service with the hefty charges he paid! It's not only the room which matters but the service quality. Thanks for hosting us, Hotel Grace. Your non returning customer.

    Travel Month: Feb 2020

    Room: Deluxe AC Room

    3.0

    Stay with Grace

    shashanka p.couple

    It was an overnight stay. The room was fine. The food was fine. I had to ask for the towel. There were long power cuts. One early morning and then another later in the morning. Generator was not switched on even though we asked. The mug in the bucket was broken but somehow we didn't complain. We had checked in at 8 pm. We asked for a slight extension till 2 pm the next day for check out. But that was denied.

    Travel Month: Nov 2019

    Room: Deluxe AC Room

    3.0

    Room facilities

    pradeep.couple

    Room was good spacious but not cleaned properly even there was smell in it. There was no tea making kit, even paint in peeling

    Travel Month: Jul 2019

    Room: Deluxe AC Room

    1.0

    Terrible Stay

    vipan.family

    Pathetic washrooms.

    Travel Month: May 2019

    Room: Deluxe AC Room

    4.0

    Good Stay

    jagdamba t.family

    Stay was good and room was clean. But their wifi wasn't working and they didn't have card payments

    Travel Month: May 2019

    Room: SUITE AC ROOM

    1.0

    No value for money

    jitender g.family

    No privacy. A lot of noise. No value for money paid.

    Travel Month: May 2019

    Room: Deluxe AC Room

    4.0

    Good Stay

    samir.loyalty-icon

    Overall an excellent and comfortable stay with tasty food and nice parking.
    Food was excellent and was timely provided. Parking space was enough.

    Travel Month: Mar 2019

    Room: Deluxe AC Room

    4.0

    Good Stay

    rohan.loyalty-icon

    It was a nice stay, the staff was friendly and the location was also near the places I needed to visit

    Travel Month: Mar 2019

    Room: Deluxe AC Room

    5.0

    Service is very good

    mariya m.

    Room service is really good, hotel is also good to stay.
    Good service provided by the hotel.

    Travel Month: Dec 2018

    Room: Deluxe AC Room

    5.0

    Nice stay

    mukesh k.

    It was a nice stay and wonderful dinner specially non veg. I like most ever next time I am surly visit again for laid non veg. Thank to staff for great help. Aain we will come.

    Travel Month: Dec 2018

    Room: Executive AC Room

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