Review Of Grand resort

Staff

The staff of the property received mixed reviews. Some guests found them to be rude, unresponsive, and negligent. They complained about staff not responding to their complaints, intentionally delaying meals, and lying about the availability of services. However, some guests found the staff to be friendly and helpful, providing good service and making their stay comfortable.

Cleanliness

Cleanliness was a major issue for guests staying at the property. Many guests complained about dirty rooms, bathrooms, and bed sheets. They also mentioned the presence of lizards, mosquitoes, and flies in the rooms. Some guests also complained about the unhygienic condition of the food served at the property.

Location

The location of the property received mixed reviews. Some guests found it to be quiet and peaceful, while others complained about the noise and disturbance caused by construction work going on nearby. Some guests also found the property to be far from the main city and not easily accessible.

Value for money

Many guests felt that the property was not worth the money they paid. They complained about the poor service, unhygienic conditions, and lack of amenities. Some guests also mentioned that they were charged extra for services that were not provided or were of poor quality.

Room

Guests had mixed reviews about the rooms at the property. Some guests found the rooms to be good in terms of ambience, quality of materials used, and amenities. However, many guests complained about the poor maintainence of the rooms, with issues like bugs, mites, and blocked showers. Some guests also complained about the lack of basic amenities like tissue papers, dustbins, and towels in the rooms.