Guests have praised the property for its amazing staff, great location, and unique timber chalet experience. The food quality and service were highlighted as excellent, with special mentions for the friendly and helpful staff members. The property's beautiful rooms, breathtaking views, and well-maintained surroundings were also appreciated. Guests enjoyed the high tea, indoor activities, and overall relaxing atmosphere. The property's location away from the town center was seen as a positive aspect, providing a peaceful and serene environment.