The property is located near Matheran market and railway station, making it easily accessible. Guests have appreciated the good location and nice view from the balcony. However, the property lacks basic amenities like TV, dustbin, and toiletries. The rooms and bathrooms are not clean, and there is a bad odor. The bed sheets and blankets are dirty, and the bed is uncomfortable. The staff is uncooperative and rude, and the owner charges extra for hot water. Overall, guests have had a poor experience due to the lack of cleanliness and basic amenities.