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Review Of Green Heaven Cottage - Non Ac Rooms

MG Road, Matheran | 3 minutes walk to Matheran Railway Station

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User Rating & Reviews

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  • couple
  • family
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2.8
Average

96 Ratings, 51 Reviews

excellent
20%
very good
19%
average
19%
poor
18%
bad
26%

Last 10 Customer Ratings (Latest First)

  • 1
  • 3
  • 3
  • 2
  • 1
  • 2
  • 2
  • 4
  • 2
  • 5

Rating Categories

  • Location3.2
  • Cleanliness3.2
  • Room3.0
  • Value For Money2.8
  • Security4.2
  • Facilities2.4
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Traveller Impressions

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The property is located near Matheran market and railway station, making it easily accessible. Guests have appreciated the good location and nice view from the balcony. However, the property lacks basic amenities like TV, dustbin, and toiletries. The rooms and bathrooms are not clean, and there is a bad odor. The bed sheets and blankets are dirty, and the bed is uncomfortable. The staff is uncooperative and rude, and the owner charges extra for hot water. Overall, guests have had a poor experience due to the lack of cleanliness and basic amenities.

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