Review Of Green Moon Residency

Location was good, No restaurant available at hotel, Bed is small size and not suitable for family with kids

No shower and room was shown and was given different. Bad experience with hygiene washrooms not clean. Blankets were dirty. Bathroom locks arent working

I am writing to share my disappointment regarding the facilities and services experienced during my recent stay at your property. Unfortunately, the overall quality of service fell far below expectations. I would like to bring the following issues to your attention: Towel Service: At check-in, only one towel was provided. The next day, after repeated requests, another towel was given. For two rooms, only two towels were available during the entire stay, and upon asking for more, we were informed that no additional towels were available. Housekeeping: For three consecutive days, there was no room cleaning or change of bed sheets, which is unacceptable in any hospitality setup. Hot Water Facility: Although geysers were installed in the rooms, no hot water was available at any time during the stay, causing major inconvenience. Room Condition: The rooms were found to be dirty and damp, showing clear signs of poor upkeep and lack of maintenance. Mosquito & Insect Issue: The rooms had a significant mosquito and insect problem. Despite repeated requests for mosquito repellent—especially important as we were traveling with a child—it was provided only once after several follow-ups. Overall, the experience was highly unsatisfactory and not aligned with the standards expected from a reputed establishment. I hope management takes note of these concerns and takes corrective actions to improve guest comfort and service quality in the future.

I had a wonderful stay at Green Moon Residency, Ooty, as a couple. The experience was truly memorable – the views were breathtaking, and the hospitality of the hotel staff was exceptional. Their warmth and attentiveness made our stay even more comfortable and enjoyable. The pricing for our 3-day stay was surprisingly affordable compared to the quality of service and amenities provided. Everything about the hotel – from the ambiance to the service – exceeded our expectations. I would highly recommend Green Moon Residency to anyone visiting Ooty. 🌿✨

Good

overall good

Stay is very comfortable rooms are excellent but food are restaurant are not available at near but swiggy and zomato is available

Property location is good . I didn't had food there. Facilities are not as expected.

The location of the stay was amazing , the view was great , located at the centre of the city. The caretaker was really helpful too. In all this was a last moment booking but turned out to be really good

very nice style and vry gud staff nd nice food and talking with reception staff is vry nice

It’s good and staff also nice and good response and also rooms were very cleaned and hygiene

Neat & Clean … Staff behaviour is Good 👍

Not happy with the stay. Bed sheet and blanket are not clean. However it’s a budget friendly hotel.

The service and located area are so pretty, but that small disadvantage is that the bathroom door is broken and doesn't close properly; otherwise, it's a good experience.

Nice stay for budget friendly and good service and good staff when ever we want staff Is politely helping

The rooms that we had booked and paid for were not provided. Sheets were dirty with food stains, mold in the room and washroom sink was broken.

Found this property on Make My Trip. Scenic view from our room was beautiful. Budget friendly hotel.

Good location.. Nice rooms. there are some damages..but still good... good for families.. there are good restaurants nearby..

The rooms were dirty and smelly. Location was not good, service was poor and no food services there. hot water not coming and water also

The room was comfortable and also room boy . 24 hrs hot water available