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Review Of GS Resorts
Velankanni, Velankanni
User Rating & Reviews
- everyone
- group
- couple
- solo
- business
- family
Good
602 Ratings, 366 Reviews
Last 10 Customer Ratings (Latest First)
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Review Summary
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This property has a good ambiance, well-maintained swimming pool, and spacious gardens filled with birds, making it a lively spot for families. Guests appreciate the friendly and helpful staff, along with tasty food options. However, many reviews highlight concerns around cleanliness, particularly in the rooms and bathrooms, as well as issues with amenities like hot water and maintenance.
Sort by:
Positive first
1.0
never visit
steffi s.family with 1 kid
What a terrible stay the property is good and old but the problem starts there is no tissue paper in restroom, no clean towel or Blanket and the smell. Another when you go to there restaurant you have the worst food of your life this one chicken or dosa not cooked properly no tissue even in restaurant they say not ordered yet and for chai they will say no milk which is complementary breakfast seems and oils I have no idea which they use when they get food it smell disaster and then cleanliness of restaurant
Room: Executive Triple Room
3.0
Average Stay
merin g.family
stay at the hotel was okay overall. The room was clean and comfortable, but nothing really stood out. Service was decent, though it could’ve been a bit more attentive. The amenities were basic, and while everything worked fine, there wasn’t much that made the experience special. It’s a decent option for a short stay if you just need a place to sleep, but there’s room for improvement.
Room: Superior Double Room
2.0
Poor Stay
nithesh d.family with 3 kids
My stay at this hotel was terrible. The room was dirty, the air conditioning didn’t work, and the staff were unhelpful. The noise at night made it impossible to sleep, and the bathroom smelled awful. Bathroom Hot water not available to take shower, water also salty,dirty bath towel and amenities poor.Definitely not worth the price — I would not recommend this place to anyone.
Room: Deluxe Double Room
1.0
Terrible Stay
troy e.family with 2 kids
Property completely different than what was shown. Horrible rooms, dirty toilet, no hot water also no water at all on some days
Room: Executive Triple Room
4.0
Good Stay
palanikumar p.family with 1 kid
The location of the property was excellent. The facilities are good especially the car parking , swimming pool was good. Staff co- ordination was good. Overall good experience.
Room: Executive Triple Room
1.0
Terrible Stay
benedict k.family
Subject: Very Poor Hotel Experience – Not Worth 3-Star Rating Details: Our recent stay at this hotel was extremely disappointing. The rooms are very old and poorly maintained. Bathrooms and toilets are damaged, with a foul smell throughout the stay. There is no proper ventilation or fresh air in the bathrooms. We stayed as 3 persons, but the hotel provided only one complimentary water bottle per day. Daily breakfast was not delivered to the room, and when we requested room service, they charged extra for doorstep delivery. The room dressing storage was broken, and the walls were cracked and damaged. The facilities and maintenance are far below the claimed standards. This property should not be rated as a 3-star hotel — it is only suitable for a lodge category at best. For the third person, the hotel only provided a floor mattress (local bed) instead of a proper single cot with bedding, yet they charged the full amount for three persons. In addition, the reception staff were not polite or helpful, and their attitude made the experience even more unpleasant. Overall Experience: Very poor maintenance, impolite staff behavior, unhygienic bathrooms, and lack of basic amenities. Not worth the price charged and definitely not recommended for families or business travelers. Rating: ★☆☆☆☆ (1/5)
Room: Deluxe Double Room
5.0
Excellent Stay
rajesh k.group
Good resort nice food also nice parking facilities good people also very good
Room: Executive Triple Room
GS Resorts has replied on Wed Oct 22 10:34:33 IST 2025
Dear Guest, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,
1.0
Terrible Stay
tisha s.
Washrooms are very dirty and has pigeon feathers. No hot water in the washroom Rude behaviour from restaurant staff. Ordered a coffee and had to wait for 1 hour and yet they didnt serve.
Room: Deluxe Double Room
GS Resorts has replied on Tue Oct 14 12:18:59 IST 2025
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
5.0
Excellent Stay
sindhu s.family with 1 kid
This property is very neat and well maintained. Staffs are very friendly. There were variety items for breakfast and all was very tastety items.. Highly recommending especially for families
Room: Deluxe Double Room
GS Resorts has replied on Tue Oct 14 12:19:11 IST 2025
Dear Guest, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,
5.0
Nice place to stay with family
babes e.family with 1 kid
Pool was nice , birds and greenery all around . Room and toilet needs to be clean. Room needs more lighting.
Room: Superior Double Room
GS Resorts has replied on Tue Oct 07 12:19:12 IST 2025
Dear Guest, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,
2.0
Not Satisfied
elayaraja e.couple
Not As expected. Outlook is Good But No proper Hospitality. Kettle doesn’t have plug bottom. Though asked didn’t get response. Also washroom flasher is in broken stage.
Room: Superior Double Room
GS Resorts has replied on Tue Oct 07 12:19:25 IST 2025
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
2.0
Poor Stay
prakash p.group
The stay was bit rough. I booked 4 rooms and all 4 rooms had different issues. Major concern was hot water It's not available in the evening or night. Locks were old and not functional, had to call the service everytime I need to lock the room or open it.
Room: Deluxe Double Room
GS Resorts has replied on Tue Oct 07 12:19:30 IST 2025
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
4.0
A Good Sta
pradeep p.family with 2 kids
The ambiance, service and food was very good. I would prefer this resort next time when I travel to Velankanni as well.
Room: Superior Double Room
GS Resorts has replied on Tue Oct 07 12:21:37 IST 2025
Dear Guest, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,
1.0
Terrible Stay
sonymon p.group
They don't allow our vehicle to park inside the premises. I booked 3 rooms. one room they provide with a faulty ac. when we made a complaint they did something to run the ac & ac was not cooling. They don't provide extra bed for us which is included in the package. The staffs are very rude & they don't attend the phone call also. When we met them they fight with us & informed us to vacate the rooms in the night. they told us they will not pay the money back also. this was totally disappointed us. so requesting you to not release their payment
Room: Superior Double Room
GS Resorts has replied on Tue Oct 07 12:19:36 IST 2025
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
1.0
Terrible Stay
agnes a.family
The worst stay I ve had no proper maintenance water gets stopped regularly I had to wait for 1 hour in the toilet no clean rooms
Room: Executive Triple Room
GS Resorts has replied on Tue Oct 07 12:22:19 IST 2025
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
3.0
Don't judge by the outer appearance, room not worth the stay
shanon c.family
Overall stay was average. Rooms are not well maintained. Stained bedding and towels were provided. Electric sockets were not working.No daily Room service available. External appearance and ambience is great as compared to the conditions of the room.
Room: Deluxe Double Room
GS Resorts has replied on Sat Sep 20 11:04:12 IST 2025
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
3.0
Average Stay
sonimon p.family
The location and ambiance is good, but rooms are not upto the mark especially bathroom. Some light are not working. At midnight my kids bed broken and she fall down from bed. Restaurant staff behaviour is very bad. They are very slow in supplying.
Room: Executive Triple Room
GS Resorts has replied on Sat Sep 20 11:04:31 IST 2025
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
2.0
Poor Stay
roy k.group
Food very bad
Room: Executive Triple Room
GS Resorts has replied on Tue Sep 09 10:02:16 IST 2025
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
3.0
Average Stay
jatin a.family with 2 kids
Service was Good, food is good, staff members are helpful and property is also above average but before booking few points to be noted- don’t book standard room, pictures are misleading, it’s very basic, bad hygiene and Facility issues. You should book top variant for better quality. If you are coming for sight seeing there’s nothing much, hardly any access to beaches.
Room: Deluxe Double Room
GS Resorts has replied on Tue Sep 09 10:02:51 IST 2025
Dear Guest Thank you very much for choosing to stay with us and sharing your feedback. Please accept my sincere apologies for the experience you had during your stay with us. We are looking into the matter. Your valuable feedback will guide us in the right direction to be able to provide a truly delightful experience to our guests. I am disappointed that we fell short this time, but I hope you will give us further opportunities to serve you better.
5.0
Excellent Stay
ribeiro t.group
Yes
Room: Executive Triple Room
GS Resorts has replied on Tue Sep 09 10:03:45 IST 2025
Dear Guest, We are glad that you had a pleasant stay with us and we thank you for words of encouragement. Our Team Members would be delighted to know that their actions made your stay a memorable. Thank you for choosing to stay with us and we look forward to the opportunity to serve you again in the near future. Warm Regards,
