The property faces serious issues with cleanliness and maintenance, with many guests highlighting untidy rooms, bad smells, and poor washroom facilities. Amenities are minimal, and the location is inconvenient, far from shops. Complaints about unresponsive management, lack of basic items like towels and hot water, and slow service are common. While some guests appreciated the spacious rooms and good breakfast, the overall sentiment points to a lack of professionalism and poor customer service, making for a disappointing experience.