The JCT Houseboat experience offers supportive staff and spacious rooms, ensuring a comfortable stay. Guests appreciated the delicious food, especially seafood, and the scenic views during the backwater cruise. However, there are frequent mentions of limited food variety, particularly for breakfast, and cleanliness issues in the facilities. The air conditioning service is also inconsistent, leading to discomfort at times. Overall, it's a memorable experience with a unique charm, but some improvements in maintenance and service options are suggested.