Heaven's Gate Villa in Coonoor is a property with a great location and impressive interiors. The staff is polite and helpful, and the rooms are clean and well-maintained. The property has a beautiful terrace garden with a bonfire option. However, the property lacks lunch and dinner options, and guests have to order from outside. The breakfast served is good but has limited options. The property has no lift, which can be inconvenient for senior citizens. Overall, it's a comfortable stay with a few minor shortcomings.