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COUPLE
FAMILY
GROUP
BUSINESS
4.2
Very Good
19 User Reviews and 39 Ratings
Location3.9
Cleanliness4.1
Value for Money3.9
Food4.1
Amenities3.8
Check-in Experience4.4
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Guest Reviews
Amazing experience
Rated 5.0 by Nisar Ahmed Khan . Couple Traveller . Oct 26, 2024
Amazing host and clean houseboat. Highly recommended. The food was also awesome and the rooms were nicely maintained
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Heritage Balmoral Castle has replied on Nov 01, 2024
Thank u so much sir for ur valuable feedback Read more
Nice and relaxing stay
Rated 5.0 by Richa Gupta . Couple Traveller . Aug 03, 2024
The experience was very was good. The host was friendly and accommodating. Beautiful view in the evening
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Excellent Stay
Rated 5.0 by Padmakumar Kannan . Couple Traveller . May 05, 2024
Nice stay. The stay in a boat house in dal lake is different from a hotel room. Especially the mornings and evenings.
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Heritage Balmoral Castle has replied on May 06, 2024
Thank u so much sir Read more
Excellent Stay
Rated 5.0 by DIMPLE KUMAR . Apr 09, 2024
Very excellent experience at balmoral castle house boat
javaid owner of house boat is very very kind and humble to tourists. Due to efforts of javaid my stay at house boat become so memorable
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Heritage Balmoral Castle has replied on Apr 10, 2024
Thank u so much sir for ur valuable feedback Read more
Excellent Stay
Rated 5.0 by bidisha mukherjee . Family Traveller . Mar 09, 2024
Very comfortable and good hospitality. Food was very homely, good. The view was mesmerizing from the balcony of the houseboat.
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Heritage Balmoral Castle has replied on Mar 10, 2024
Thanks for ur feedback Read more
Excellent Stay
Rated 5.0 by Mohd Asif . Jan 29, 2024
Exceptional stay! i had a fantastic experience at heritage balmoral castle. The staff was incredibly friendly and supportive, the room was clean and comfortable, and the amenities were top-notch. The hotel's central location made exploring the area a breeze. Highly recommend for a memorable stay!
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Heritage Balmoral Castle has replied on Jan 30, 2024
Thank u so much sir for ur valuable feedback Read more
Excellent
Rated 5.0 by Anam Jamal . Family Traveller . Sep 22, 2023
My stay was very comfortable and had a good experience. The host was so kind and caring. Every facility was there. A must stay place.
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Heritage Balmoral Castle has replied on Sep 25, 2023
Thank u so much Read more
Good
Rated 5.0 by Azam Khan . Couple Traveller . Feb 23, 2023
Good, excellent condition but expensive
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Heritage Balmoral Castle has replied on Feb 25, 2023
Thanks for your feedback. Read more
cool
Rated 5.0 by Rupesh Chandra . Family Traveller . Dec 04, 2022
beautiful ambiance and excellent food 👍 with behaviour :-)
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Excellent Stay
Rated 5.0 by Mohit Agarwal . May 20, 2022
The owner was very supportive and helped me to navigate around and also in the morning to catch rickshaw. Delicious food and awesome hotel space is got. Totally recommend
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Heritage Balmoral Castle has replied on May 21, 2022
Thanks sir for your feedback Read more
Excellent Stay
Rated 5.0 by N Parsia HUSSAIN . Group Traveller . Aug 15, 2021
Situated on the dal lake, a clean room with crisp bed and a spick and span bathroom along with a dressing area welcomed us to this cozy abode. Amazing host constantly at your attendance to take care of our need. Food cooked as per our taste(as i don't eat spicy n oily food. They did everything to make our stay a very memorable one
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Heritage Balmoral Castle has replied on Aug 17, 2021
Thanks for being our great guest Read more
Good experience
Rated 4.0 by AMAN SHARMA . Family Traveller . Jun 20, 2023
Boat need a little maintanace but hospitality was outstanding food was okay. Location was nice silent
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Heritage Balmoral Castle has replied on Jun 22, 2023
Thanks for ur suggest sir Read more
Good Stay
Rated 4.0 by Vikram Rawal . Mar 31, 2023
4
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Heritage Balmoral Castle has replied on Apr 06, 2023
Thanks sir Read more
Good service and well maintenance hotel
Rated 4.0 by Vivek Nanda . Family Traveller . Jan 25, 2023
I like the hotel and javeed service, good food.
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Heritage Balmoral Castle has replied on Jan 31, 2023
Thanks for your feedback sir Read more
Good houseboat
Rated 4.0 by Gulshan kumar . Business Traveller . Dec 28, 2022
I stayed here for two days. Highly recommend.
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Heritage Balmoral Castle has replied on Jan 11, 2023
Thanks for your feedback Read more
Average stay
Rated 3.0 by Anal Singha Roy . Family Traveller . Aug 20, 2024
Average stay. They are the middle-man between car, tour-packages, food and others. Till you are expensing your money on their demand, they are very good to you. When you will stop to abide their demand, they will start behaving bizarre. Collect your information from various reliable sources before planning your trip and act accordingly.
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Heritage Balmoral Castle has replied on Aug 22, 2024
Sir 12 pm is check out and it is mentioned in listing. Food u have eaten u have eaten u have to pay for it. Read more
Hospitality to amenities
Rated 3.0 by DUDUMONI HANDIQUE . Family Traveller . Mar 25, 2023
Hospitality provided by the owner is good. But, the amenities at the boat house is average or we can say below average too. Few things in the wash room was missing, i personally told details to the owner
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Heritage Balmoral Castle has replied on Mar 26, 2023
Thanks for your valuable feed back Read more
Sent us to a different property
Rated 1.0 by Parth Dutta . Business Traveller . Mar 14, 2023
Worst experience. This is the only bad experience i had in my entire trip. As per mmt, we booked the property but the owner said since the property we booked was fully occupied, he sent us to another property which was damp and stinky. Dust everywhere and even linens were dirty. We immediately left that place and booked another property. I don’t if mm t would something about it but i would say never go there.
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Heritage Balmoral Castle has replied on Mar 16, 2023
Sir your requirement was not available as u told on check u need separate beds in room and fully privacy house boat have 3 bed rooms each boat. Why u are gave negative review. In which place u booked then boat that place in not for real tourist. Your requirement was totally unexc... Read more
Behavior of staff was very bad
Rated 1.0 by rajendar bhariya . Family Traveller . Jan 13, 2023
Improper heating facility. Charging extra money for heater and while checking out asking extra charges for shikara. Staff behaviour was very rude. I request mm t to please avoid booking with these type of people.
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Heritage Balmoral Castle has replied on Jan 31, 2023
Very undispiline person seems like first time came out from home. Made mess and dirty. Read more