You are booking hotel for more than 30 days

Review Of Heritage by DeFleurLike a 4

Central Pondicherry, Pondicherry | 970 m drive to French Colony, Pondicherry

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    4.1
    Very Good

    181 Ratings, 69 Reviews

    excellent
    48%
    very good
    30%
    average
    14%
    poor
    4%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 5
    • 3
    • 4
    • 5
    • 5
    • 5
    • 3
    • 5
    • 3

    Rating Categories

    • Cleanliness4.0
    • Value For Money4.0
    • Food3.9
    • Facilities4.2
    • Checkin Experience4.4
    • Information Accuracy3.9
    icon
    We are using generative AI to show you summarised user review

    Reviews Summary

    Powered by Myra.AI

    Guests appreciate the prime location, just a short walk to the beach and popular attractions. The property boasts a beautiful heritage vibe, with charming decor, a picturesque garden, and kind staff. Many enjoyed the serene ambience and unique architectural charm. While the packed breakfast and parking arrangements received some mixed reviews, overall, the experience is highlighted by friendly service and cleanliness.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    ankit a.solo

    Excellent stay. Clean rooms and aesthetic french type feels. They have all the amenities in the room. The best one can get at this price. Close to the beach and all the cafe's. Would highly recommend.

    Travel Month: Oct 2025

    Room: Gold Room

    3.0

    Average Stay

    liya j.family

    The place really was not at all what you had displayed. looks so shabby. poorly maintained. There was a lizard on the bed while going to sleep. there is no parking space whatsoever. It was unsafely parked on the road. Such poorly maintained and dimly lit bathrooms. with no ventilation for smell. constantly in the bathroom. The place outside doesn't even have paint in the walls.

    Travel Month: Oct 2025

    Room: Gold Room|Family Room - Platinum

    5.0

    Excellent Stay

    srilakshmi r.family with 1 kid

    Location is in primary area and easy access to beach and French colony , overall experience was very good

    Travel Month: Oct 2025

    Room: Family Room - Platinum

    Heritage by DeFleur has replied on Tue Oct 07 14:06:43 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    5.0

    Great

    meghna c.couple

    The property was beautiful with loads of aesthetic corners to click pictures. It has birds and a koi fish pond. The decor and service was great and the manager, receptionist and staff were very kind and friendly. Would book the same stay again

    Travel Month: Oct 2025 (3-Night Stay)

    Room: Titanium Room

    • user photos
    • user photos
    3.0

    Average Stay

    charu k.family with 2 kids

    Dirty entrance area( on the main road, open dirty drains); no tea arrangement, no refill water system.

    Travel Month: Sep 2025 (3-Night Stay)

    Room: Family Room - Platinum

    5.0

    Excellent Stay

    hariharan t.family with 1 kid

    The room were clean and the property was well maintained. The stay place had a beautiful garden and the staffs were really good in assisting us with the local guidance.

    Travel Month: Sep 2025

    Room: Platinum Room

    Heritage by DeFleur has replied on Tue Oct 07 14:06:57 IST 2025

    Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels, the staff, the breakfast and the service. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    3.0

    Good for short family stay

    manu s.family with 1 kid

    It’s good in terms of location, ambience and total traditional feel. However this hotel doesn’t have their own restaurant

    Travel Month: Sep 2025

    Room: Gold Room|Platinum Room

    5.0

    Pleasant Stay

    bala m.family with 1 kid

    Main Location. Nice and neat rooms. Conjested Parking.

    Travel Month: Sep 2025

    Room: Titanium Room

    Heritage by DeFleur has replied on Tue Oct 07 13:38:56 IST 2025

    Dear Guest, Thank you for choosing to stay with us. We are glad that you enjoyed your stay. Thank you for appreciating our hotel, the cleanliness levels,We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    5.0

    Excellent Stay

    manoharan r.solo

    Excellent Location and Highly adorable ambience.

    Travel Month: Sep 2025

    Room: Platinum Room

    • user photos
    • user photos

    Heritage by DeFleur has replied on Tue Oct 07 13:39:49 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    2.0

    Unhygienic and poorly maintained

    urvashi s.family with 1 kid

    Rooms are very poorly maintained. The room floor was full of stains and looked like it had never been mopped. The bathroom had fungus on the walls and the shower curtain. There is no restaurant in the hotel and the breakfast is distributed in plastic trays like a local lodge. On top of it all, there is an open, filthy drain right at the entrance to greet you as you enter. The photos are very misleading to don’t believe them and avoid this place.

    Travel Month: Sep 2025

    Room: Titanium Room

    5.0

    Excellent Stay

    john v.couple

    Decent stay. Packed breakfast. Good one. Location is excellent - near the beach. Services were also good.

    Travel Month: Sep 2025

    Room: Gold Room

    Heritage by DeFleur has replied on Sat Oct 04 10:52:36 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    3.0

    Villa experience not upto mark

    ganesh p.group

    The stay though pleasing, the experience of staying in an old villa gets defeated due to the surroundings where this hotel is situated

    Travel Month: Sep 2025

    Room: Gold Room|Platinum Room

    • user photos
    5.0

    Excellent Stay

    alekhya b.solo

    There’s no restaurant in the hotel but they do provide packed breakfast. Location is good and facilities are amazing. Great staff who are friendly and very helpful. They even helped me with my luggage. I will definitely recommend

    Travel Month: Sep 2025

    Room: Platinum Room

    Heritage by DeFleur has replied on Tue Sep 23 09:58:03 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    4.0

    Good Stay

    sudhakar r.family with 3 kids

    3

    Travel Month: Aug 2025

    Room: Platinum Room

    Heritage by DeFleur has replied on Thu Sep 04 09:23:32 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    5.0

    worth stay

    bhavani r.couple

    It’s an old French property, very well maintained and situated 10 minutes walk to promenade beach. Had an wonderful experience

    Travel Month: Aug 2025

    Room: Gold Room

    Heritage by DeFleur has replied on Sat Aug 23 13:35:18 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    1.0

    Terrible Stay

    latha s.family

    Please consider only if your absolute need. They don’t have Resturant in the property, stinky fridge and don’t have enough water glass to offer family of 3

    Travel Month: Aug 2025

    Room: Titanium Room

    Heritage by DeFleur has replied on Tue Aug 19 13:37:28 IST 2025

    Dear Guest, Thank you for choosing to stay with us and for taking the time to share your feedback. We will definitely work towards addressing your feedback. We hope to have further opportunities to serve you better

    4.0

    Pleasant and memorable stay

    sudha.family with 2 kids

    It was a pleasant stay for 6 of us as the family connecting rooms are perfect and comfortable. only negative about the hotel is the open drains outside which stink a lot. should do something about it. Breakfast was okay but cold.

    Travel Month: Aug 2025

    Room: Family Room - Platinum

    Heritage by DeFleur has replied on Tue Aug 19 13:37:11 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    4.0

    Good Stay

    chaitra g.family with 1 kid

    The location of the hotel is excellent. The staff there are well trained and professional. The rooms are small but they are well kept and the toilets were clean. We did not have any problems with AC,fan or geysers.They gave us packed breakfast in our room. Since the hotel is located on a very busy street it does get a bit noisy. They do not have a designated parking space and street parking is extremely difficult there. The location of the hotel is excellent. The staff there are well trained and professional. The rooms are small but they are well kept and the toilets were clean. We did not have any problems with AC,fan or geysers.They gave us a packed breakfast in our room. Since the hotel is located on a very busy street it does get a bit noisy. They do not have a designated parking space and street parking is extremely difficult there.

    Travel Month: Aug 2025

    Room: Gold Room

    • user photos
    • user photos

    Heritage by DeFleur has replied on Tue Aug 19 13:37:06 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    5.0

    amazing stay

    ayushi m.couple

    Amazing stay only thing is breakfast variety should be there. People are welcoming and helpful. Thanks

    Travel Month: Aug 2025

    Room: Platinum Room

    • user photos

    Heritage by DeFleur has replied on Sat Aug 09 11:56:55 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    5.0

    great place

    tejaswi.couple

    Love the ambience and the stay, it felt so cozy and like home. Lovely place to stay in pondi, accessible to all the beaches

    Travel Month: Jul 2025

    Room: Gold Room

    • user photos
    • user photos
    • user photos

    Heritage by DeFleur has replied on Wed Aug 06 13:00:00 IST 2025

    Dear Guest, Thank you very much for choosing to stay with us. We appreciate the valuable feedback you have shared about various aspects of your stay. It is our top priority to provide a delightful experience to our guests. We really enjoyed hosting you. We look forward to hosting you again. Best Wishes,

    Areas in Pondicherry

    Reviews of other Pondicherry Hotels

    Show More

    Five Star Properties in Pondicherry

    Le Dupleix

    0 1 2 3 4 0 1 2 3 4

    ₹ 10,529

    Per Night

    Central Pondicherry

    The Promenade

    0 1 2 3 4 0 1 2 3 4

    ₹ 7,795

    Per Night

    White Town

    K Resort

    0 1 2 3 4 0 1 2 3 4

    ₹ 6,720

    Per Night

    In Auroville

    Subbarayapillai Chathiram

    Club Mahindra Puducherry

    0 1 2 3 4 0 1 2 3 4

    ₹ 10,800

    Per Night

    Manapet

    Central Pondicherry

    Top Searched hotels nearby Pondicherry

    Kaldan Samudhra Palace

    0 1 2 3 4 0 1 2 3 4

    ₹ 13,111

    Per Night

    East Coast Road

    Auroville

    East Raja Street

    ECR Kovalam

    Chariot Beach Resort

    0 1 2 3 0 1 2 3 4

    ₹ 8,447

    Per Night

    GKM St

    The Dune Eco Beach Hotel

    0 1 2 3 0 1 2 3 4

    ₹ 5,700

    Per Night

    Auroville

    Bommayapalayam

    Mahabalipuram

    Grande Bay Resort and Spa

    0 1 2 3 0 1 2 3 4

    ₹ 9,404

    Per Night

    East Coast Road

    Coral Beach Resort

    0 1 2 3 0 1 2 3 4

    ₹ 8,000

    Per Night

    East Coast Road

    Other Properties In Pondicherry

    In Auroville

    Orleanpet

    Sengal Boutique Stay

    0 -1 0 1 2 3 4

    ₹ 3,300

    Per Night

    Pondicherry

    Central Pondicherry

    Eco Luxury Villa

    0 -1 0 1 2 3 4

    ₹ 1,200

    Per Night

    Central Pondicherry

    Bluemoon Bungalow

    0 -1 0 1 2 3 4

    ₹ 1,408

    Per Night

    ECR

    La Garden Retreat

    0 -1 0 1 2 3 4

    ₹ 2,399

    Per Night

    Central Pondicherry

    Central Pondicherry

    Veda villa

    0 -1 0 1 2 3 4

    ₹ 6,300

    Per Night

    Central Pondicherry

    Similar Star Rating Hotel in Pondicherry

    Central Pondicherry

    White Town

    154 Pearl Beach Annex

    0 1 2 3 0 1 2 3 4

    ₹ 26,390

    Per Night

    ECR

    Kamaraj Salai

    Hotel Atithi

    0 1 2 3 0 1 2 3 4

    ₹ 4,600

    Per Night

    Anna Salai

    NMS GRAND VIEW TOWER

    0 1 2 3 0 1 2 3 4

    ₹ 3,600

    Per Night

    Anna Salai

    STAY @ CICLO

    0 1 2 3 0 1 2 3 4

    ₹ 7,250

    Per Night

    White Town

    ASJ Holiday Villa

    0 1 2 3 0 1 2 3 4

    ₹ 3,200

    Per Night

    ECR

    Anandha Inn

    0 1 2 3 0 1 2 3 4

    ₹ 4,139

    Per Night

    Anna Salai

    Similar Property Type in Pondicherry

    Casa de Sekara

    0 -1 0 1 2 3 4

    ₹ 3,735

    Per Night

    Central Pondicherry

    Orleanpet

    Bluemoon Bungalow

    0 -1 0 1 2 3 4

    ₹ 1,408

    Per Night

    ECR

    Central Pondicherry

    THE VILLA Pondicherry

    0 -1 0 1 2 3 4

    ₹ 2,090

    Per Night

    Central Pondicherry

    Villa Marinaa

    0 -1 0 1 2 3 4

    ₹ 7,600

    Per Night

    Central Pondicherry

    Relaxinn villa

    0 -1 0 1 2 3 4

    ₹ 4,263

    Per Night

    Central Pondicherry

    ARAVINDER HOMESTAY

    0 -1 0 1 2 3 4

    ₹ 1,800

    Per Night

    Central Pondicherry

    STAY @ CICLO

    0 1 2 3 0 1 2 3 4

    ₹ 7,250

    Per Night

    White Town