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Review Of Hi City Inn

Dhirenpara, Guwahati

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.3
    Good

    78 Ratings, 22 Reviews

    excellent
    24%
    very good
    29%
    average
    18%
    poor
    10%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 3
    • 4
    • 4
    • 5
    • 4
    • 4
    • 5
    • 3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the responsive staff and the property's convenient location. While some feel the prices are reasonable, cleanliness of linens and rooms has raised concerns, with a few mentioning issues like mosquitoes and maintenance needs. The food is seen as good but sometimes overpriced. Overall, experiences vary, with some enjoying their stay while others encountered hygiene and service problems.

    Sort by:

    Positive first
    3.0

    Average Stay

    kabyashree b.couple

    I found it a bit dirty. But the staff was responsive and tried to solve the problems I faced. Price is reasonable and the location is easily detectable. Average stay in an easily accessible location. Not happy with the cleanliness of the linens, washroom etc. Food was alright. The staff is helpful. The ceiling fan of the room was very dangerous. Needs repairing or changing.

    Travel Month: Oct 2025

    Room: Standard Room With Ac

    4.0

    Good Stay

    pankaj k.solo

    1. Location is apt. 2. Staff behaviour is good. 3. Despite the exhaust fan on, there was a stink in the bathroom/toilet. 4. I had to deal with mosquitoes at night. *Room no 306*

    Travel Month: Oct 2025

    Room: Standard Room With Ac

    4.0

    good 😊👍👍👍👍👍😊😊😊😊

    dhiraj k.business

    business tour, good experience

    Travel Month: Aug 2025

    Room: Deluxe Room with AC

    5.0

    Excellent Stay

    imran h.business

    The rooms were Very clean and the service was good, The food was very tasty and the location of the hotel was very good.

    Travel Month: Aug 2025

    Room: Standard Room With Ac

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    • user photos
    1.0

    Terrible Stay

    amichand c.family

    I was stay in this hotel with family. Room service was not good. Location of this hotel was very bad.

    Travel Month: Jul 2025

    Room: Premium Room with Ac

    4.0

    Good Stay

    jayeeta b.group

    overall it was a good experience staff was decent. Bed sheets were dirty and tor overall it was a good experience staff was decent. Bed sheets were dirty and torn

    Travel Month: Jun 2025

    Room: Standard Room With Ac|Deluxe Room with AC

    5.0

    experience in hi city inn

    bhaskar b.family

    very good staff and very cooperative thank you for the stay. Nice food served in room service, clean room hygiene is maintained.

    Travel Month: Apr 2025

    Room: Standard Room With Ac

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    3.0

    Average Stay

    subhendra d.loyalty-icon

    service is not good at all. hotel rooms are not well maintained . in washroom there is an issue to get hot water. mirrors are faded. first night i could not sleep due to mosquito. next day i found a small cockroach in the room. if i dont call the service they will not even come and clean floors. changing towels/bedsheets etc i think totally an out of habit for them.food is goos but very costly

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Warning! don’t book this hotel, the worst hotel i ever experienced

    desum r.solo

    as a solo traveler female i was given a room on the top floor where it was only me as a single female and my next room was full of man who was drunk, and the room smelled so bad like they haven’t washed or cleaned the room for months, the wall was with fungus and algae, there was no hygiene in the washroom, the toilet seat was broken and water blockage in basin and the bed and the room was filled with maggots i asked to change the room but they asked me for extra charge, the ac wasn’t working, no toilet papers, no room service and that time i checked out without even asking for refund since the staff was also seems quite drunk, that place was totally not for solo travel-ling female and even not for families, had the worst experience in safety, in the room hygiene and the staff behaviour.

    Travel Month: Aug 2024

    Room: Deluxe Room

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    1.0

    Terrible Stay

    moumeeta c.family

    Dirty pillows, no proper lights in premises/rooms. It's not a hotel basically situated in a mall floor, no receptionist, staf is not welcoming. Booked for two nights but left after one night. Overall experience is bad.

    Travel Month: Mar 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    satyapran h.

    We booked a room for three but they allotted us a room for two. They said that only the deluxe room can accommodate 3 people so they didn't allot us that room and provided us a mattress. The jet spray in the bathroom wasn't working and so was the geyser.

    Travel Month: Dec 2023

    Room: Deluxe Room

    4.0

    Good Stay

    phaneendra d.

    It was good and comfortable stay for me. I had already stayed before and didn’t face any problem.

    Travel Month: Jul 2023 (3-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    aritra s.

    Hotel is good, clean and staff behaviour is also good. From hotel room

    Travel Month: Jul 2023

    Room: Deluxe Room

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    4.0

    Good

    surendran k.couple

    Good room service. Bathroom was ok

    Travel Month: Apr 2023

    Room: Deluxe Room

    1.0

    Terrible Stay

    rohit k.couple

    worst hotel bad experience 😪 hot water not provide

    Travel Month: Jan 2023

    Room: Deluxe Room

    Hi City Inn has replied on Fri Feb 17 07:31:14 IST 2023

    First of sorry for your experience. But thank you for providing feedback. We have inmediately replaced heat water system after your feedback. Wish to serve you again. Thanks for helping us improve

    1.0

    Terrible Stay

    arun m.loyalty-iconfamily

    It cannot be qualified as hotel

    Travel Month: Jan 2023

    Room: Deluxe Room

    2.0

    Poor service

    kakali s.loyalty-iconfamily

    The service was poor. They charged more in comparison of their service. We booked and even paid for two people, but we were given a single room.

    Travel Month: Dec 2022

    Room: Deluxe Room

    Hi City Inn has replied on Mon Jan 02 21:48:54 IST 2023

    Very sorry for the issue you have faced. Unfortunately due to new year rush last room was available and given to you. Room is good but small. We will make sure this doesnt happen again. Thanks for choosing us and we hope to see u again.

    1.0

    Terrible Stay

    mousum k.

    Bed sheets, blanket cover everything is dirty and worn out. Also the staff is not cooperative.

    Travel Month: Nov 2022

    Room: Deluxe Room

    Hi City Inn has replied on Mon Nov 14 16:16:01 IST 2022

    Extremely sorry for you experience. This is not what we want for our guest. We have immediately changed lien to brand new. Please give us another chance and we are sure to get 5 stars

    4.0

    Good Stay

    moumita c.loyalty-iconfamily

    Everything was good and food was tasty though but costly

    Travel Month: Oct 2022 (4-Night Stay)

    Room: Deluxe Room

    2.0

    Stay was not worth

    chandra b.loyalty-iconfamily

    The property location is good. But the amenities provided were not good and sufficient. Blankets and pillows were dirty and a bad smell spoiled the stay. The food served by the hotel we're overpriced and of average quality. I find it is very difficult to recommend staying during the summer season.

    Travel Month: Jul 2022

    Room: Deluxe Room

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    Hi City Inn has replied on Tue Nov 08 06:32:34 IST 2022

    Extremely sorry for the experience sir. We have immediately rectified the said issue. Due to huge guest surge some extra blankets got short hence the issue but the same won't be repeated. Looking forward for another chance to serve you better sir

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