I had visited on 30th september 2023 and stayed till 2 october 2023. We had visited the resort to relax but instead they made our stay very uncomfortable. First of all, the check in time for the property was 1 pm and we arrived at 1pm and we were told to wait, when asked why do we have to wait, the reply that we got was "the guest who is staying in the room that we are supposed to get is out and about to get spa, so he hasn't checked out yet" we had no other option but to wait. So, we waited and meanwhile we went to have lunch. The dining hall was so dirty and the tables looked like they hadn't been cleaned for days and the walls had molds and fungus growing out of them. The bowls were so dirty and the staff was very unprofessional. Even after an hour of waiting we didn't get our room and to which the reply was the guest is having lunch. It was very infuriating. The property is mis managed. Moreover, the rooms have not been maintained. They are calling it an eco resort and using that as an excuse they are selling extremely unhygienic rooms. There were ants, leeches and what not. The pool had monkeys swimming in them. The only good thing about this property was the location but the location cannot compensate to what we had to go through. I had taken my parents with me for relaxation purpose instead we got all tensed up, could not relax at the resort as the place was unhygienic and staff was unprofessional. The sales person had offered us to take full refund and go somewhere else, he very well knew that we wouldn't get any other stay in rishikesh as everything was booked. We were not compensated in any way for the discomfort caused to us. Please do not visit this property. Only visit if you want to cause discomfort to yourself