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Review Of Highland Bristo

Kalpetta, Wayanad

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.6
    Very Good

    76 Ratings, 48 Reviews

    excellent
    32%
    very good
    33%
    average
    12%
    poor
    7%
    bad
    17%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 5
    • 5
    • 1
    • 5
    • 2
    • 4

    Rating Categories

    • Location3.9
    • Cleanliness3.6
    • Room3.8
    • Value For Money3.3
    • Facilities3.4
    • Hospitality2.8
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    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the spacious rooms and nice ambiance, along with friendly staff. The property is in a convenient location, although there's notable disturbance from road noise and late-night sawmill work. Some guests mentioned issues like poor hygiene, lack of restaurant services, and delays in room readiness. Overall, the property offers decent facilities at a budget-friendly rate.

    Sort by:

    Positive first
    1.0

    Wanted a refund as i didn’t travel-led but no response from then

    akhil k.loyalty-icon

    Bad experience overall, i also did the got my refund

    Travel Month: Apr 2023

    Room: Deluxe Non Ac Room

    2.0

    I am not satisfied.

    ramesh k.couple

    1. Room is near by the road. So always traffic sounds 2. Near by this hotel a sawmill is there they are working late night also. 2. Room is created using mcp walls. One ore more rats inside and making noises at night. Parking area is there but not safe.

    Travel Month: Aug 2021

    Room: Deluxe Non Ac Room

    Highland Bristo has replied on Fri Sep 03 18:21:53 IST 2021

    Dear sir, i dont know what happen to you, there is no swami is near to us. Our room is not made with mcp its with cement and bricks. Dear sir parking area is our own courtyard " sir, kindly re check one more time beacuse may be u are stayed some outher hotels on same or near by dates

    4.0

    Good stay

    sulfikkar s.family

    Was a pleasant stay with a neat room and wash room

    Travel Month: Apr 2021

    Room: Deluxe Non Ac Room

    4.0

    Average stay

    shibili t.family

    Location is ok for me but no food corner with hotel
    There is no Covid 19 protocol procedure followed by hotel management

    Travel Month: Apr 2021

    Room: Deluxe Non Ac Room

    4.0

    Value for money

    arun v.solo

    I am happy about the accommodation locality and the service which they provided.

    Travel Month: Feb 2021

    Room: Superior Double AC Room With Balcony

    1.0

    Worst experience of my life

    anastasia a.couple

    Service was very bad. The person at the front desk only pretended to help us. Really only wasted our time.
    I didnt live in this hotel, because it didnt work. They accept prepaid bookings but cannot provide a room. They stole our time and money. Worst experience of my life

    Travel Month: Feb 2021

    Room: Deluxe Non Ac Room With Balcony

    1.0

    Wayanad stay

    resly r.couple

    Should improve the facility and also the approach towards customer. Hygiene was very poor. They gave a water jug and when my brother opened that we saw many small cockroaches inside the cap. There were no towels,soap etc. kept in the bathroom. Two times we faced power failure. They didn't start the generators that time. Stay was terrible. I will never recommend this hotel to any one.

    Travel Month: Mar 2020

    Room: Deluxe Non Ac Room

    5.0

    Excellent Stay

    jay t.business

    Convenient location. Spacious rooms

    Travel Month: Jan 2020

    Room: Deluxe Non Ac Room

    1.0

    This hotel was one of the worst I've ever been in

    pranay j.group

    -There was no housekeeping when we asked he just told that they will do it but was never done. -The room had wierd smell and had stain marks all over the wall and cieling. -We booked 4 rooms as we were 12 people. But instead he gave us a crappy double bed and a sleeping matress to sleep on floor. -We all were disgusted by the cockroaches crawling around our room. -Of the 3 room he gave, only 2 of the rooms had water coming. -For a room, they only had one wall-clamped fan. That too wasn't working fine. -This was the worst experience of ever living in hotel.

    Travel Month: Jan 2020

    Room: Deluxe Non Ac Room With Balcony

    4.0

    Good Stay

    rajeevan k.solo

    Good atmosphere, clean premises

    Travel Month: Jan 2020

    Room: Deluxe Non Ac Room

    Highland Bristo has replied on Mon Jan 13 15:51:52 IST 2020

    Thank you for your valuable feedback

    4.0

    Awesome

    vishnu p.business

    Good for family and couples, nice location and atmosphere, good hospitality, clean and calm place.

    Travel Month: Dec 2019

    Room: Deluxe Non Ac Room With Balcony

    4.0

    Good location

    anbarasu g.family

    Big room with balcony, restaurant is missing, but lots of good restaurants available near by, near to nostalgic 1980's restaurant and udupi pure veg restaurant, overall good.

    Travel Month: Dec 2019

    Room: Deluxe Non Ac Room

    5.0

    Excellent Stay

    sriram r.couple

    Such a good staff. And the cleanliness and facilities also good. Cheap and best.

    Travel Month: Nov 2019

    Room: Deluxe Non Ac Room

    3.0

    Average Stay

    madhavan k.family

    Room and toilets are well cleaned. Limited room service. Over all ok

    Travel Month: Sep 2019

    Room: Premium Room

    5.0

    Excellent Stay

    sandeep.solo

    All is very pleasing. I like hospitality.

    Travel Month: Sep 2019

    Room: Premium Room

    4.0

    Good Stay

    freeda d.group

    Except the power cuts. Quite a comfortable stay

    Travel Month: Aug 2019

    Room: Premium Room

    5.0

    Pleasant stay

    jalaj a.couple

    It was a very pleasant stay there. Hotel person Mr. Jyothibasu is a very kind and helpful person. He help us in early check-in and also feel us comfortable. Only one issue is their bed mattress, which is made up of spring and not very comfortable but as we were tired its not a big deal for us, all other things is quite good.

    Travel Month: Jul 2019

    Room: Premium Room

    4.0

    Good Stay

    anil k.family

    Rooms are spacious, neat and clean. Reception person was helpful and we'll mannered. Hotel doesn't have restaurant but will get food at nearby shops and restaurants. It was awesome stay. I will recommend for accommodation.

    Travel Month: May 2019

    Room: Premium Room

    1.0

    Worst ever hotel experience

    bhaskar m.family

    This hotel is on the way to banasura dam and no restaurant facility. There isn't nearby good hotels. We have reached hotel by 7 pm and booked three premium rooms per room cost about 1200 Rs. But none of the rooms are ready for check-in position. After Long wait we have given rooms. The rooms are horrible. One room have not geyser. Other rooms have geyser but no hot water coming. The toilet seat covers are broken. The toilets have very bad smell and slippery. There is no mirror inside the rooms. We are used toilet mirrors only. Also only one wall mounted fan provided which is not at all sufficient. Entire night we spent without sleep. I have never had such a bad experience in my entire life. Don't ever try this hotel.

    Travel Month: May 2019

    Room: Premium Room

    4.0

    Everything nice

    karthikeyan r.family

    There is no problem. Everything is going good.

    Travel Month: May 2019

    Room: Premium Room

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