The Location of the property is convenient and easily accessible. Cleanliness of the rooms and bathrooms is satisfactory, although some guests have reported issues with dirty bed sheets and blankets. The Food & Dining options are good and the quality of food is appreciated by many guests. The Staff is friendly and helpful, providing good service to guests. The property is considered to be a good Value for money option by many guests, with reasonable prices for the facilities provided.
Location
The property is located in a great location with easy access to the railway station and the mall road. Guests enjoyed the beautiful views of Kanchenjunga from their rooms. Some guests found the property to be situated in a noisy area, while others found it to be peaceful and quiet.
Cleanliness
Guests were generally satisfied with the cleanliness of the property. However, some guests found the rooms to be dirty with uncleaned bedsheets, blankets, and bathrooms. A few guests also reported insects and bugs in their rooms.
Food & Dining
Guests enjoyed the food and dining experience at the property. The quality and taste of the food were appreciated by many guests. However, some guests found the prices to be high. A few guests also reported that the quantity of food served was not adequate.
Staff
The staff at the property were generally well-behaved and helpful. Guests appreciated their warm hospitality and friendly nature. However, a few guests reported unprofessional behavior and poor service from the staff.
Value for money
Guests found the property to be a good value for money with affordable prices and comfortable rooms. However, a few guests found the prices to be high compared to the quality of service and amenities provided.