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1.0
Poor
3 User Reviews and 3 Ratings
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Guest Reviews
Terrible Stay
Rated 1.0 by Surendra Pal . Group Traveller . Jun 23, 2019
Miserable. Single staff. Poor service.
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Himalayan Hillcrest Resort has replied on Jun 26, 2019
Dear sir ,
This time when you reached heavy traffic is there and due to shortage of staff your experience is not good. We assure you when you come next time we will provide best service. Sorry for inconvenience.
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None
Rated 1.0 by Vikas Singh . Group Traveller . Jun 16, 2019
Not clean, no breakfast, no towel. Not Worth the price. Ideally, pull down from company for MakeMyTrip's sake.
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Himalayan Hillcrest Resort has replied on Jun 26, 2019
Dear sir, this time when you reached heavy traffic is there and due to shortage of staff your experience is not good. We assure you when you come next time we will provide best service. Sorry for inconvenience. Read more
Terrible service
Rated 1.0 by Deveshi Goswami . Group Traveller . Jun 15, 2019
I have been to this property twice before a few years back and it has only gone down from there. I went there for work. The service is so poor that the basic amenities such as water wasn't available. Breakfast that was included in the booking wasn't served. There is no staff whatsoever. Just one person who part manager part cook running Around trying to manage but is failing miserably. The rooms had a damp smell and bedsheets were used and dirty with stains. Only my heart knows how we managed one night. We had a booking for 2 days but we checked out the next day because of the poor hygiene and service. This place needs renovation and better staff. Otherwise, there's no room for places like these anywhere.
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Himalayan Hillcrest Resort has replied on Jun 26, 2019
Dear sir, This time when you reached heavy traffic is there and due to shortage of staff your experience is not good. We assure you when you come next time we will provide best service and also give you extra discount in compensate your last time experience. Sorry for inconvenien... Read more