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Review Of Holiday Inn Goa, Candolim0123401234

Candolim, Goa | 1.3 km drive to Sinquerium Beach

    User Rating & Reviews

    • everyone
    • group
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    • solo
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    • family
    4.2
    Very Good

    574 Ratings

    excellent
    54%
    very good
    22%
    average
    14%
    poor
    5%
    bad
    4%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 5
    • 5
    • 5
    • 5
    • 4
    • 5
    • 4
    • 4
    • 5

    Rating Categories

    • Facilities3.9
    • Food4.1
    • Cleanliness4.4
    • Value For Money4.0
    • Child Friendliness4.1

    Sort by:

    Positive first
    5.0

    Excellent Stay

    akshatha s.family

    Everything about this stay was awesome. Location is very convenient. rooms and washrooms are very clean and well maintained.

    Travel Month: Oct 2025

    Room: 2 Twin Beds Standard

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    5.0

    Good

    deepak g.group

    It was a good experience in the holiday inn goa, will definitely stay next time when i will in goa..

    Travel Month: Aug 2025

    Room: 2 Twin Beds Standard

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    4.0

    Good Stay

    nikhil d.family with 1 kid

    A very nice place with good service. friendly and helpful staff. Breakfast was good but could have a little more variety. overall an excellent experience

    Travel Month: Oct 2025

    Room: 2 Twin Beds Standard

    5.0

    Excellent Stay

    paresh v.business

    Location is good. Quite neat and clean property. It’ advisable to book in advance. Breakfast spread was excellent. Room service is quite prompt. Staff is courteous.

    Travel Month: Oct 2025

    Room: 1 King Bed Standard Sunrise View

    5.0

    nice

    manali d.family with 1 kid

    Very peaceful stay. Well maintained... Had a wonderful stay at Holiday Inn Candolim! The hotel has a beautiful modern structure with a spacious lobby, great poolside vibes, and well-maintained surroundings. The staff was warm, attentive, and always ready to help!

    Travel Month: Oct 2025

    Room: 1 King Bed Standard Sunrise View

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    3.0

    Average Stay

    sudhansh s.

    Check in deleyed by hotel As per time not given Food quality is not so good

    Travel Month: Sep 2025

    Room: 1 King Bed Standard Sunrise View

    Holiday Inn Goa, Candolim has replied on Tue Sep 16 17:25:39 IST 2025

    Dear Mr. Sahu, Thank you for your valuable feedback. We sincerely apologize for the inconvenience caused due to the delayed check-in and the food quality not meeting your expectations. Your concerns are important to us, and we will ensure they are addressed with utmost seriousness. We are working with our team to improve the check-in process and enhance our food offerings to serve you better in the future. We hope to have the opportunity to welcome you again and provide you with a much-improved experience. Regards, Team Holiday Inn Goa Candolim

    4.0

    Good Stay

    vaibhav m.group

    Good location !! Good brake fast !! Only problem we faced is too much mosquitoes near pool area . Very uncomfortable to swim .

    Travel Month: Sep 2025

    Room: 1 King Bed Standard

    Holiday Inn Goa, Candolim has replied on Tue Sep 16 17:26:24 IST 2025

    Dear Mr. Maindad, Thank you for taking the time to review us on Make My Trip. We are truly delighted to hear that you enjoyed your stay at Holiday Inn Goa Candolim. Your kind words and heartfelt recommendation mean a lot to us. On behalf of our entire team, thank you once again for choosing to stay with us. We look forward to welcoming you back soon! Regards, Team Holiday Inn Goa Candolim

    4.0

    Good Stay

    tanjeet s.family with 1 kid

    Room was quite good. Loved the food and service. We had fun at poolside too. Also the hotel is located at very nice location.

    Travel Month: Sep 2025

    Room: 2 Twin Beds Standard

    Holiday Inn Goa, Candolim has replied on Tue Sep 16 17:34:58 IST 2025

    Dear Mr. Sharma, Thank you for taking the time to review us on Google. We are truly delighted to hear that you enjoyed your stay at Holiday Inn Goa Candolim. Your kind words and heartfelt recommendation mean a lot to us. On behalf of our entire team, thank you once again for choosing to stay with us. We look forward to welcoming you back soon! Regards, Team Holiday Inn Goa Candolim

    3.0

    Average Stay

    ashoka k.family with 1 kid

    Balcony space was smelling very badly pigeon shit not cleaned as a member of holiday inn not offered me the service generally provide

    Travel Month: Aug 2025

    Room: 1 King Bed Standard Sunrise View

    Holiday Inn Goa, Candolim has replied on Sat Aug 23 14:30:00 IST 2025

    Dear Mr. Ashoka, Thank you for taking the time to share your experience. We're truly sorry to hear about the unpleasant smell on the balcony and the cleanliness issue caused by pigeons. This is certainly not the standard we aim to provide, and we appreciate you bringing it to our attention. We'll be addressing this with our housekeeping team to ensure it’s taken care of more thoroughly in the future. We also regret that you didn’t feel the level of service met your expectations as an IHG One Rewards. Your loyalty is important to us, and we apologize for any oversight. Please feel free to reach out directly so we can make this right and improve your future stays. Warm Regards, Holiday Inn Goa Candolim

    5.0

    Excellent Stay

    abha n.

    Awesome property located at prime location.All famous beaches are nearby and easy to visit.Service was great,tasty food,spacious rooms.Must visit

    Travel Month: Aug 2025 (5-Night Stay)

    Room: 2 Twin Beds Standard

    Holiday Inn Goa, Candolim has replied on Sat Aug 23 14:28:10 IST 2025

    Dear Mr. Nayyar, Thank you so much for your kind words! We're thrilled to hear you enjoyed our prime location, tasty food, spacious rooms, and the overall service. It means a lot to us that you had a great experience. We look forward to welcoming you back soon for another memorable stay! Warm Regards, Holiday Inn Goa Candolim

    3.0

    Average Stay

    deepali m.family with 2 kids

    The property was not as accepted, Chef tashif was an amazing chef. Location of the property is ok but not by the sea side, so was disappointing. Also the grey guy at the reception was super rude

    Travel Month: Aug 2025 (3-Night Stay)

    Room: 1 King Family Room

    Holiday Inn Goa, Candolim has replied on Sat Aug 16 17:42:19 IST 2025

    Dear Deepali Makkar, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn GOA CANDOLIM. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, Team Holiday Inn Goa Candolim.

    4.0

    Good

    amit s.group

    I had a wonderful stay at the Holiday Inn! The hotel was clean, comfortable and the food was fantastic. I want to give a special mention to Raya from the staff—she went above and beyond to make sure everything was perfect during my visit.

    Travel Month: Aug 2025

    Room: 2 Twin Beds Standard

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    Holiday Inn Goa, Candolim has replied on Sat Aug 16 17:41:25 IST 2025

    Dear Amit Sinha, Thank you for sharing your wonderful experience at Holiday Inn! We’re delighted to hear that you found our hotel clean and comfortable, and that you enjoyed the fantastic food. We truly appreciate your special mention of Raya, she will be thrilled to know her efforts made your stay perfect. We look forward to welcoming you back soon for another memorable visit! Best Regards, Abhishek Jamwal Assistant Front Office Manager.

    5.0

    Excellent Stay

    sunny s.family

    great location clean rooms fully furnished good amenities staff behavior is very good breakfast full variety great location clean rooms fully furnished good amenities staff behavior is very good breakfast full variety

    Travel Month: Jul 2025

    Room: 2 Twin Beds Standard

    Holiday Inn Goa, Candolim has replied on Sat Aug 16 17:40:37 IST 2025

    Dear Sunny Singla, Thank you for your wonderful review! We’re glad you enjoyed our great location, clean and fully furnished rooms, excellent amenities, and the full variety of breakfast. It’s also great to hear that you appreciated the behavior of our staff. We look forward to welcoming you back soon for another great stay! Best Regards, Abhishek Jamwal Assistant Front Office Manager.

    5.0

    Excellent Stay

    arvind k.

    We had a wonderful stay! at Holiday Inn candolim, Goa. The location was perfect—easily accessible and peaceful. The food was delicious and had great variety. The property was well-maintained, clean, and had all the necessary facilities. The staff was courteous and made the experience even better. Highly recommended!

    Travel Month: Jul 2025

    Room: 1 King Bed Standard

    Holiday Inn Goa, Candolim has replied on Sat Aug 16 17:39:49 IST 2025

    Dear Arvind Kumar Agarwal, Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed your stay at Holiday Inn Candolim, especially our perfect location, delicious food, and well-maintained property. Our team takes great pride in providing courteous service, and it’s heartening to know they contributed positively to your experience. We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay. Best Regards, Abhishek Jamwal Assistant Front Office Manager.

    3.0

    Average Stay

    jeetendra m.family

    We family of four. check in was supposed to be by 3.00. Mr Aryan reception staff gave preference to some other guest and even didnt care to offer welcome drink. The other guest who arrived after us was given the room keys. We were given keys after 30 mins. This is biased approach which was visible.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: 1 King Bed Standard

    Holiday Inn Goa, Candolim has replied on Sat Aug 16 17:38:47 IST 2025

    Dear Jeetendra Makhija, Thank you for bringing this matter to our attention. We sincerely apologize for the delay you experienced during check-in and any feelings of preferential treatment. This is certainly not the experience we aim to provide, and we regret any inconvenience caused. We will review this incident with our reception team, including Aryan, to ensure fair and respectful service to all our guests. We appreciate your feedback as it helps us improve. We hope to have the opportunity to welcome you and your family again and provide a much smoother experience. Best Regards, Team Holiday Inn Goa Candolim.

    5.0

    A Wonderful Stay at Holiday Inn, Candolim – Hospitality at Its Best!

    neha k.couple

    Our recent stay at Holiday Inn, Candolim was nothing short of exceptional. From the moment we arrived, the staff made us feel genuinely welcomed and cared for, setting the tone for a memorable vacation. Every team member—from the front desk to the restaurant staff—was warm, professional, and always ready with a smile. Their attention to detail and eagerness to assist made a big difference in our stay. It’s rare to find such consistent and heartfelt service, and we truly appreciated it. The ambience of the hotel is soothing and modern, with beautifully maintained interiors and a calm, welcoming vibe throughout.

    Travel Month: Jun 2025 (3-Night Stay)

    Room: 1 King Bed Standard

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    Holiday Inn Goa, Candolim

    Dear Neha Kanwar, Our recent stay at Holiday Inn, Candolim was nothing short of exceptional. From the moment we arrived, the staff made us feel genuinely welcomed and cared for, setting the tone for a memorable vacation. Every team member—from the front desk to the restaurant staff—was warm, professional, and always ready with a smile. Their attention to detail and eagerness to assist made a big difference in our stay. It’s rare to find such consistent and heartfelt service, and we truly appreciated it. The ambience of the hotel is soothing and modern, with beautifully maintained interiors and a calm, welcoming vibe throughout. We hope to see you again soon! Best Regards, Abhishek Jamwal Assistant Front Office Manager.

    3.0

    not so great experience

    richa k.group

    Delayed housekeeping despite various reminders. A cake & spoon remained in our sight for 26 hours. Not so good breakfast, 10 reminders needed & u get burnt or cold food. They did a HUGE favor to me by offering a small bday pastry & left in non-AC room while we were away.

    Travel Month: Jun 2025

    Room: 1 King Family Room

    Holiday Inn Goa, Candolim has replied on Sat Aug 16 17:35:10 IST 2025

    Dear Richa Kalra, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn GOA CANDOLIM. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, Team Holiday Inn Goa Candolim.

    2.0

    Poor Stay

    jayul m.family with 4 kids

    Food was poor and lifts were not working. Frequent power failures were there.

    Travel Month: Jun 2025

    Room: 1 King Bed Standard

    Holiday Inn Goa, Candolim has replied on Sat Aug 16 17:34:31 IST 2025

    Dear Jayul Mehta, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the quality of food, non-functional lifts, and frequent power failures during your stay. These issues are not reflective of the standards we strive to maintain. Please be assured that we are actively working to resolve these problems to ensure a better experience for our guests in the future. We appreciate your patience and hope to have the opportunity to welcome you back and provide a much improved stay. Best Regards, Abhishek Jamwal Assistant Front Office Manager.

    3.0

    Average Stay

    ishita r.

    The room was spacious and the view was wonderful, however, hygiene was not upto the mark. It did not stand up to the 5 star standards, toiletries were never refilled during house keeping and only when requested, the room was wet and slippery after housekeeping, not enough towels were provided. No bathmat or bathrobes were provided as mentioned previously. The food was good taste wise, however the restaurant staff were very laid back and we had to request everything multiple times before it was fulfilled. A couple of staff were rude too. However, the receptionist was very polite and tried to accommodate our requests. So, overall, an average experience. Would probably not visit again.

    Travel Month: May 2025 (5-Night Stay)

    Room: 1 King Bed Standard Sunrise View

    Holiday Inn Goa, Candolim has replied on Sat Aug 16 17:29:28 IST 2025

    Dear Ishita Raj, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn GOA CANDOLIM. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, Team Holiday Inn Goa Candolim.

    2.0

    Poor Stay

    pawan l.family with 1 kid

    I was given room on 4th floor... but lifts were not working for 2 consecutive days.. and property management didn’t cared at all for it... very poor services.. AC were leaking in dining area.. & water was dripping on tables... complained about it but no response...

    Travel Month: May 2025 (4-Night Stay)

    Room: 2 Twin Beds Standard

    Holiday Inn Goa, Candolim has replied on Sat Aug 16 17:28:41 IST 2025

    Dear Pawan Lalwani, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn GOA CANDOLIM. We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Best Regards, Abhishek Jamwal Assistant Front Office Manager.

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