The property is located in a prime location, close to the Vadapalani metro station, Kamala theatre, and the Murugan temple. The rooms are spacious, clean, and well-maintained. The staff is friendly, courteous, and prompt in their service. The Chettinad Stories restaurant attached to the property serves delicious food. The breakfast spread is good, but can be improved. The property has a good ambiance and is value for money. However, some guests have reported issues with pests and slow room service.