The property is located on the main street and has a great location. The staff is friendly and helpful, providing early check-in and guiding guests on how to do darshan of Mata Vaishno Devi. The food is delicious and reasonably priced. However, some guests have complained about the cleanliness of the rooms and bathrooms, as well as the unhygienic conditions. The property is also far from the main market and bus stand, which may be inconvenient for some guests. Overall, the property has its pros and cons, but the friendly staff and good food make it a decent option for a budget stay.