The property is located near the railway station and Mama Baisnodevi temple. The staff is cooperative and helpful. However, some guests found the decor to be old and filthy. Some guests faced issues with room keys, telephone, and air conditioning. The washroom amenities were not provided in some cases. The food is good, but the menu has limited options. The property lacks a lift, and some guests had to use stairs to reach the 5th floor. Overall, the property is budget-friendly and suitable for short stays.