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Review Of Hotel Aatithya Palace

Dampier Nagar, Mathura | 2.4 km drive to Sri Krishna Janmabhoomi

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • family
    1.7
    Poor

    16 Ratings

    excellent
    6%
    very good
    6%
    average
    6%
    poor
    25%
    bad
    56%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 2
    • 2
    • 1

    Rating Categories

    • Location3.4
    • Cleanliness2.2
    • Room1.6
    • Value For Money2.6
    • Facilities1.9
    • Hospitality2.3
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    Review Summary

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    Guests appreciate the good location of the property, close to the bus stand and railway station. However, many highlight serious cleanliness issues, broken toiletries, and poor room service. The AC and hot water facilities often disappoint, and several guests mention slow service and malfunctioning amenities. Despite a few positive mentions of staff behavior, overall experiences have been frustrating.

    2.0

    Very poor.

    shivam k.couple

    Washroom is very dirty. Toileteries are broken.

    Travel Month: Aug 2019

    Room: Classic Non AC Room

    Hotel Aatithya Palace has replied on Fri Nov 15 11:32:23 IST 2024

    we will improve our facility

    1.0

    Good

    sumit s.family

    My experience in this Hotel is good and I request for all people one time you stay here and I hope everyone is happy from this Hotel.

    Travel Month: Apr 2019

    Room: Classic Non AC Room

    Hotel Aatithya Palace has replied on Fri Nov 15 11:37:03 IST 2024

    we will try to better

    1.0

    Service

    p v.

    Worst hotel. No cleaning, hot water. Monkey made toilet inside the room and no cleaning.
    Worst stay in a this palace. Bath room looks like public toilet. Please remove this hotel from your list.

    Travel Month: Dec 2018

    Room: Classic Non AC Room

    Hotel Aatithya Palace has replied on Fri Nov 15 11:42:36 IST 2024

    we had change our facility ,we provide hot and cold water facility in bathroom

    1.0

    Service

    n r.

    Worst hotel. Please remove this hotel from your website.

    Travel Month: Dec 2018

    Room: Classic Non AC Room

    Hotel Aatithya Palace has replied on Fri Nov 15 11:46:51 IST 2024

    Sorry sir , now we had change our facility and we will do better in future

    1.0

    Worst

    n m.

    Worst hotel. No cleaning. Monkey toilet are in the room. No cleaning. Worst toilet. And no hot water facility inside bath room. AC is not working in ac room. Terrible wiring.
    Worst room. Do not keep this type of hotels in your list.

    Travel Month: Dec 2018

    Room: AC Room

    Hotel Aatithya Palace has replied on Fri Nov 15 11:50:58 IST 2024

    sorry sir, now we have change ac and hot &cold water facility .

    1.0

    Terrible

    arun c.

    Room service is very slow and call many time for one work.
    Nothing is in hotel to like. Thanks

    Travel Month: Dec 2018

    Room: Classic Non AC Room

    Hotel Aatithya Palace has replied on Fri Nov 15 11:55:20 IST 2024

    sorry sir ,again we will do better

    2.0

    Not happy

    mukesh g.

    Bathroom was not clean. Toilet was broken.
    Not happy at all. Dont go for it.

    Travel Month: Dec 2018

    Room: Classic Non AC Room

    Hotel Aatithya Palace has replied on Fri Nov 15 11:57:55 IST 2024

    sorry sir , now a days we had good facility .

    2.0

    Not satisfied

    rajeev s.

    Overall we won't like to come here again.

    Travel Month: Nov 2018

    Room: Classic Non AC Room

    Hotel Aatithya Palace has replied on Fri Nov 15 12:02:49 IST 2024

    welcome sir . now a days we have good facility

    1.0

    Total loss of money, don't book this hotel

    ashok s.family

    Room is very dirty, toilet not cleaned, room service very bad, AC not working, I book my room with AC but he allot ed me without AC room. Room condition was very bad no water available in toilet and bathroom

    Travel Month: Sep 2017

    Room: AC Room

    1.0

    Best part is its on road locality and neary ATM's

    shubham p.group

    Talking about the room, its location is only the best thing about it. Apart from this, nothing looks worthy, whether it is reception, hotel cleanliness, room service or AC. Their AC is not even capable for cooling the room properly, it's just like having a cooler fan in that window and what make it worse is its sound. Being concluded, it's just total waste of your money for an AC room.

    Travel Month: Aug 2017

    Room: AC Room

    4.0

    Location is very good

    himanshu g.solo

    Location is very good. Staff is cooperated. Room is good. Service is OK but no online mode of payment is accepted here it is a big problem due to this I am unable to get any service by hotel.

    Travel Month: Dec 2016 (4-Night Stay)

    Room: Non Ac Room

    2.0

    Very Bad experience

    akhilesh k.solo

    No bathroom clean, morning water not available, to call room service use your Mobile to call them, Tv was not working earlier. No bathroom shop, shampoo, towel. Overall bad experience ... Only good thing is its location as it is close to new bus stand.

    Travel Month: Dec 2016

    Room: Non Ac Room

    5.0

    Could have been better

    pratik d.family

    It was good overall. Service was superb, staff behavior was good. Room AC was not up to the mark. Hotel location is near railway station. It takes less time to go there. They are also providing food at hotel. Breakfast was also available.

    Travel Month: Sep 2016

    Room: Ac Room

    1.0

    Worst Experience

    nitin.solo

    It was worst experience ever I went through. I will suggest not to book this hotel ever. I was given an AC room in which AC was just for name. Even fan was not working. Power cut is only reason for everything. TV was also not in working condition. Hotel staff was good but that was of no use.

    Travel Month: Jun 2016

    Room: Ac Room

    3.0

    Worst hotel

    rajan s.couple

    Don't add hotel like that such a worst hotel, I am waiting in reception 1hr then he provided a room. I said to Mr. Receptionist, I booked hotel on Makemytrip but he says there is no room available. Then I showed all documents related to the booking, he called his senior and he confirmed after me waiting for 1hr.

    Travel Month: Mar 2016

    Room: Classic

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