The property is conveniently located near the railway station and bus depot, making it easy to get around. The rooms are spacious and clean, with good housekeeping services. However, some guests have reported issues with the AC not working properly and the need to call reception to change temperature settings. The food quality is average, and some guests have complained about the lack of complimentary breakfast. The parking facility is inadequate and poorly maintained. The staff is cooperative, but some guests have reported unprofessional behavior and poor service. Overall, the property has potential but needs improvement in various areas.