The property is located in the heart of Kalpetta town, making it a convenient stay option. Guests have appreciated the cleanliness of the rooms and the good service provided by the staff. However, some guests have complained about the lack of basic amenities like towels and drinking water in the rooms. The property also lacks an elevator and a restaurant. Some guests have faced issues with the room quality and unpleasant smells. Overall, it can be a good budget stay option for individual travelers, but families should confirm their bookings beforehand.