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Railway New Colony, Visakhapatnam
756 Ratings, 522 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property is praised for its prime location near the railway station and bus stand, making it convenient for travelers. Guests appreciate the helpful staff, reasonable food quality, and decent room service. However, several reviews mention cleanliness issues and the presence of cockroaches in rooms. Overall, it's considered a budget-friendly option with basic amenities and a good atmosphere for short stays.
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Average Stay
Getting some bad smell while coming out of the washroom. To use TV you need swap batteries from AC remote this is too horrible. And finally they are simply disconnect the power to AC in the middle of the night
Room: NON AC ROOM
Good Stay
Hotel is nearby station and location is just awesome .Food is very testy and very nice and all facilities available and housekeeping staff also good they ready to help who are come to hotel for any ****** one word hotel is awesome.
Room: Executive Room
Excellent stay
Hotel was very good and situated in main location. Only 10 minutes walking distance from Vishakhapatnam railway station. Most liked thing to me hotel manager and all receptionist, restaurant staff very well and polite behavior. when my 4 years old son soiled the bedsheet, they first demand charge but after small request from me they didn't take it. Only one small negativity that housekeeping staff demand money at the time of check out. Room and bathroom was clean. AC working properly. Hotel restaurant situated in ground floor and food was also good. I am not facing any bad situation during the staying in this hotel.
Room: Executive Room
Average Stay
no cleanliness rooms not maintained well dirty bedsheets were provided need to maintain the standard
Room: Executive Room
Very good stay
The staff was incredibly warm and attentive, and the service exceeded all expectations. Every member of the staff, whether at the reception, housekeeping, or restaurant, was friendly, polite, and always ready to help with a smile.
Room: NON AC ROOM
Hotel Akshaya has replied on Thu Sep 04 20:23:13 IST 2025
Thank you, Aditi Manoj Kalamkar We are truly delighted to know that you had a wonderful experience with us. Your kind words about our staff and service mean a lot to the entire team. At Hotel Akshaya, we always strive to create a welcoming and comfortable stay for our guests, and it’s very encouraging to know that we could exceed your expectations. Warm Regards, G. Mohan Prasad Proprietor,Hotel Akshaya
Terrible Stay
I checked out within 5minuted after seeing the hotel and room very unhygienic and smelly hotel
Room: Deluxe Room
Hotel Akshaya has replied on Thu Sep 04 20:24:13 IST 2025
Thank you, Vineeth Morais We sincerely regret to hear about your experience. Please accept our apologies for the inconvenience you faced. Guest comfort and satisfaction are our top priorities, and we take your feedback very seriously. We will immediately look into the issues you mentioned and ensure corrective measures are taken to avoid such experiences in the future. Warm Regards, G. Mohan Prasad Proprietor,Hotel Akshaya
Poor Stay
rooms are not clean. smell is there. covers of bed, pillow are very old and not hygenic. bathroom also not goo rooms are not clean. smell is there. covers of bed, pillow are very old and not hygenic. bathroom also not good
Room: NON AC ROOM
Hotel Akshaya has replied on Thu Sep 04 20:24:44 IST 2025
Thank you, Upendra Kumar Pandey We are sorry to learn about your unpleasant experience during your stay. Please accept our sincere apologies for the inconvenience caused. Cleanliness and guest comfort are extremely important to us, and your feedback has been shared with our housekeeping team for immediate corrective action. We truly value your feedback as it helps us improve, and we hope to serve you better on your next visit. Warm Regards, G. Mohan Prasad Proprietor,Hotel Akshaya
worst
Worst rooms and toilets were in extremely worst condition and have lizards shit. Do not book this at all. We faced a lot of trouble
Room: NON AC ROOM
Hotel Akshaya
ear Rakesh Rao, We are truly sorry to hear about your recent experience and sincerely apologize for the inconvenience you faced. Cleanliness and guest comfort are our top priorities, and we regret that we fell short during your stay. Please rest assured that we are taking immediate steps to thoroughly inspect and improve the room conditions to ensure such issues do not occur again. We would appreciate the opportunity to make it right for you—please feel free to contact us directly and we will do our best to resolve this to your satisfaction. Thank you for your feedback. It helps us improve. Warm regards, G. Mohan Prasad Proprietor, Hotel Akshaya Your Host at the Coast
Lohith
Good and nice to stay in reasonable prices. Food was ok good and amenities were better than many who charge more
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:23:26 IST 2025
Thank you, Lohith Edara, We truly appreciate your kind words and are glad to hear that you had a pleasant stay with us at a reasonable price. It’s great to know that you found our amenities better than many higher-priced options and that the food met your expectations. Your feedback encourages us to continue offering good value and comfort to all our guests. We look forward to welcoming you back soon! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Good Stay
Good with the amount we spent on it. Staff are good. Make my trip has done excellent job for all flights & stay with discount
Room: Deluxe Room
Hotel Akshaya has replied on Sat Jul 05 12:25:02 IST 2025
Thank you, Rao Kvsa, We’re happy to hear that you found value in your stay and appreciated the service provided by our staff. We're also glad your overall travel experience with MakeMyTrip, including flights and accommodation, was smooth and cost-effective. We look forward to hosting you again on your next visit to Visakhapatnam! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Average Stay
I waited long hours to allot me the room....they told me money not credited yet...
Room: NON AC ROOM
Hotel Akshaya has replied on Sat Jul 05 12:27:09 IST 2025
Dear Sreejesh Cherukott, We sincerely apologize for the delay you experienced during check-in. The issue with payment confirmation was unexpected and we understand how frustrating it must have been to wait after a long journey. We are reviewing our coordination process with booking platforms to ensure such delays are minimized in the future. Thank you for your patience and for bringing this to our attention. We hope to serve you better on your next visit. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Poor Stay
Horrible hotel. Very poor maintenance. No breakfast available.
Room: Deluxe Room
Hotel Akshaya has replied on Sat Jul 05 12:28:11 IST 2025
Dear Gulshan Shahare, We’re truly sorry to hear that your experience did not meet expectations. We sincerely apologize for the inconvenience caused due to maintenance issues and the unavailability of breakfast. Please be assured that we are actively working on improving our upkeep standards and reviewing our breakfast service options to serve our guests better. Your feedback is important and helps us improve. We hope to get an opportunity to serve you with a much better experience in the future. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Excellent Stay
Awesome experience, wonderful location, wonderful place to stay in Visakhapatnam. Absolutely near to every place. Most importantly wonderful staff.
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:28:31 IST 2025
Thank you, JVS Giri, We’re truly delighted to hear that you had an awesome experience at Hotel Akshaya! It’s great to know you loved the location, found our property convenient, and most importantly, appreciated our staff's service. Your kind words motivate us to continue delivering memorable stays to all our guests. We look forward to welcoming you again on your next visit to Visakhapatnam! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Average Stay
I will block you if you send further msg
Room: NON AC ROOM
Hotel Akshaya has replied on Sat Jul 05 12:31:38 IST 2025
Dear Gurumurthy Bor, We’re sorry to hear about your concern. Kindly note that messages regarding bookings made through MakeMyTrip are usually sent directly by the platform and not by us. We believe there may have been a misunderstanding, and regret that it resulted in a 1-star rating. If there was any inconvenience caused during your stay, we’d appreciate the opportunity to understand and improve. Guest satisfaction is our priority, and your feedback is valuable to us. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Good Stay
Hotel location is good. room is good but some odd smell in the room and corridor. staff is good and responsive
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:32:53 IST 2025
Thank you, Syed Arifuddin, We’re glad to hear that you found our location convenient and appreciated the quality of the room as well as the responsiveness of our staff. We sincerely apologize for the odd smell you experienced in the room and corridor. We are currently addressing this with our housekeeping team to ensure all areas remain fresh and pleasant for our guests. Your feedback is valuable and helps us improve. We look forward to welcoming you again with an even better experience. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Poor Stay
Location of the hotel is good. Rooms are very small and not properly maintained. The wall clock in the room is running slow. Bed rolls and linen are not clean. Room service is ok. Quality of the food is ok. The small table in the room is damaged at the back. Bathroom standard is low. No hot water comes from the shower. On the whole, the maintenance and standard of the room needs to be improved.
Room: NON AC ROOM
Hotel Akshaya
Dear BLN Swamy, Thank you for taking the time to share your detailed feedback. While we’re glad you appreciated our hotel’s location and room service, we sincerely apologize for the discomfort you experienced during your stay. We take your comments seriously—especially regarding room cleanliness, maintenance, and bathroom standards. Immediate action is being taken to inspect and upgrade the room facilities, including the clock, furniture, and hot water system. Your input is valuable and helps us work towards providing a much better experience for our guests. We hope you will consider giving us another opportunity in the future. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Excellent Stay
I have well experienced to my journey. Thank you make my trip
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:35:18 IST 2025
Thank you, M Srinivasa Rao, We’re delighted to know you had a pleasant experience during your journey and stay. We're glad MakeMyTrip helped make your travel smooth, and we’re happy to have been a part of it! Looking forward to welcoming you again soon at Hotel Akshaya. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Excellent Stay
Good staf and good environment
Room: Executive Room
Hotel Akshaya has replied on Sat Jul 05 12:36:01 IST 2025
Thank you, Venkat Ramana, We’re glad to know you enjoyed the environment and found our staff to be good and welcoming. Your kind words mean a lot to us and encourage our team to continue delivering great service. We look forward to hosting you again soon at Hotel Akshaya! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Average Stay
It is average stay. In 25th december night there are some drunk people chat loudly and drink in common corridor at night 2:30 am
Room: Executive Room
Hotel Akshaya
Dear Sangita Dhara, Thank you for sharing your feedback. We sincerely apologize for the disturbance you experienced on the night of December 25th. Guest safety and comfort are very important to us, and such behavior is not acceptable at our property. We truly regret that this incident was not reported to us immediately — had we been informed, we would have taken prompt action to resolve it. We are reinforcing our night staff monitoring to ensure such situations are prevented in the future. We appreciate your understanding and hope to have the opportunity to serve you better next time. Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
Good Stay
The hotel was good. The staff is ok. It's in a prime location and very much reachable.
Room: NON AC ROOM
Hotel Akshaya has replied on Sat Jul 05 12:37:21 IST 2025
Thank you, Akram Shekh, We’re happy to hear that you had a good stay and found our location convenient and accessible. Your feedback about our staff is noted, and we’re continuously working on improving guest service and hospitality. We look forward to welcoming you again soon at Hotel Akshaya! Thank you, G. Mohan Prasad Proprietor, Hotel Akshaya
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