The property is located conveniently close to Manikaran and Kasol Market and Cafes. The rooms are spacious and come with all amenities. The staff is supportive, helping, and extremely polite throughout. However, some guests faced issues with delayed and poor service, unclean rooms, and rude behavior from the receptionist. The food taste needs improvement, and some guests were disappointed with the morning buffet breakfast. Some guests also faced issues with the lack of room amenities and short-staffing. Overall, the property has mixed reviews, with some guests having a pleasant stay while others faced several issues.