The property is located near Kalka Station and is in a good location. However, guests have reported poor service and rude behavior from staff. Some guests have complained about dirty rooms and a lack of basic amenities such as soap and shampoo. The property has also been criticized for not providing blankets and not opening gates on time. On the positive side, some guests have found the staff to be friendly and cooperative. Overall, the property seems to have mixed reviews with both positive and negative aspects.