The property boasts a prime location near the railway station, making it convenient for travelers. Many guests appreciated the spacious rooms, good food quality, and prompt room service. The staff's behavior was frequently highlighted as polite and cooperative. However, issues like poor cleanliness, inadequate facilities, and lack of basic amenities like Wi-Fi and toiletries were common complaints. Some guests experienced maintenance problems and unprofessional behavior from the reception staff, indicating a need for better management and upkeep.