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Review Of Hotel Amber Palace

Race Course, Dehradun | 780 m drive to Dehradun Train Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.1
    Good

    67 Ratings

    excellent
    30%
    very good
    24%
    average
    15%
    poor
    6%
    bad
    25%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 5
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1
    • 1

    Rating Categories

    • Location3.5
    • Cleanliness3.5
    • Room3.4
    • Value For Money3.3
    • Facilities3.5
    • Hospitality2.7
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests appreciate the cooperative staff and good location near the railway station. Some mention neat, spacious rooms and a satisfying budget-friendly stay. However, many reviews highlight concerns about cleanliness, hygiene, and poor service. Issues like broken amenities and inconsistent water supply have been repeatedly noted, leading to a less than pleasant experience for several visitors.

    2.0

    Poor Stay

    anurag.business

    staff was cooperative but room was very poor. basic things like doormats, dustbin etc was not available. only word very POOR

    Travel Month: Dec 2024

    Room: Deluxe Room

    1.0

    Terrible Stay

    rakesh c.solo

    please don't book this hotel one of the horrible better to avoid this property unhygienic altogether

    Travel Month: Nov 2024

    Room: Deluxe Room

    • user photos
    1.0

    Worst hotel

    rakesh c.solo

    One of the worst hotel i have stayed no water dirty washroom haunted lobby dirty reception even no water bottle in room mattress torn ones curtain rods hanging

    Travel Month: Nov 2024

    Room: Deluxe Room

    1.0

    Cleaning issue and ac was also broken

    mahima c.couple

    The property was normal but the room and washroom were not clean in a hygiene manner and ac was also broken.

    Travel Month: Dec 2023

    Room: Deluxe Room

    1.0

    Worst hotel

    rahul s.couple

    That was the worst i have ever seen my life. Room was so dirty, bed was broken, ac was not working, cockroaches were everywhere toiket was like it was never cleaned since it built. Asked for water many times they don’t respond back timely.

    Travel Month: Nov 2023

    Room: Deluxe Room

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    • user photos
    • user photos
    • user photos
    1.0

    Terrible property

    varun d.family

    Do not book this property, as it is not worth your money. Front desk and housekeeping all are untrained and property is not clean and hygienic.

    Travel Month: Mar 2023

    Room: Deluxe Room

    2.0

    Lacking basic cleanliness and hygiene

    sajiv g.loyalty-iconsolo

    Smelly sheets and bathroom. Poor service and a very bad run-down ambience with very annoying and condescending staff on the reception. Overall, a depressing experience.

    Travel Month: Jul 2019

    Room: Premium Room

    1.0

    Cleanliness and staff behavior.

    mohit d.family

    Room was very untidy, washroom walls have termites.

    Travel Month: Jun 2019

    Room: Premium Room

    5.0

    Good service

    kamal j.business

    Good location and also service

    Travel Month: Jun 2019

    Room: Premium Room

    3.0

    Location and food. Policy

    shailender s.solo

    The visitor is not allowed. Food is costly Far from main connectivity Road But the room is well neat and clean.

    Travel Month: May 2019

    Room: Premium Room

    3.0

    Service

    ravindra t.couple

    Service is not good, staff was not cooperative.

    Travel Month: May 2019

    Room: Premium Room

    5.0

    Spacious room, near to railway Station

    prachi b.family

    Spacious, neat clean room with good interior. Very near to railway Station. Good for family.

    Travel Month: May 2019

    Room: Premium Room

    5.0

    Nice place to stay

    amruth c.group

    Hospitality was very good, nice place to stay, it was walkable distance from Dehradun railway station.

    Travel Month: May 2019

    Room: Premium Room

    5.0

    Excellent Stay

    kanak.family

    A very nice stay, super facility according to money large area.

    Travel Month: Apr 2019

    Room: Premium Room

    5.0

    Decent Hotel

    ashok n.business

    Food good only if South indian foods like idly dosa may be introduced

    Travel Month: Apr 2019

    Room: Premium Room

    3.0

    Value for money

    chitranshi v.family

    Nice, spacious room. Budget hotel. Hotel staff was good and helpful. Location was good.

    Travel Month: Mar 2019

    Room: Premium Room

    • user photos
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    • user photos
    • user photos
    4.0

    Overall good

    bhupender s.business

    Overall good Hotel in this rate.

    Travel Month: Mar 2019

    Room: Premium Room

    1.0

    Most pathetic excuse of a Hotel

    khushpreet s.family

    Smelly, old room, power was out most of the time and mosquitoes in room with staff wouldn't care about anything, when I asked for a cleaner room, they told me all rooms are the same and for power cut, they said well it comes back in sometime and nothing else they can do about it, booked the room for 2 nights but left in 1 night only, non-refundable deal is a trap so beware, when tried to contact MakeMyTrip, got message that someone will get back in 48 hours.

    Travel Month: Mar 2019

    Room: Premium Room

    4.0

    Fdh

    vishesh h.solo

    Yeh is the best way better than seeing god

    Travel Month: Mar 2019

    Room: Premium Room

    1.0

    Pathetic experience. Do not book this Hotel

    vishnu p.couple

    I travelled with my wife to this hotel. As soon as we got in our room, issues like water was not coming in the toilets. I complained it to the reception and they resolved it that time. Again after few minutes water supply stopped. After that we ordered food and after few minutes they served me with non veg while I ordered for veg. I complained this to the staff and they took it away. Remaining food was tasteless and a total waste of money. We never ordered anything else and change the hotel the next morning. Overall if you want a comfortable stay. Look elsewhere.

    Travel Month: Mar 2019

    Room: Premium Room

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