The property is located in a convenient location near Karol Bagh metro station. The staff is cooperative and responsive. The rooms are well-maintained and comfortable. However, some guests have complained about the lack of room service and the absence of a restaurant. Some guests have also mentioned issues with cleanliness, particularly with regards to the linen and towels. The property is suitable for business purposes and is surrounded by good food joints. Overall, it is a decent and affordable place to stay.