The property has received mixed reviews from guests. While some guests appreciated the spacious and well-decorated rooms, clean bathrooms, and good location, others complained about the poor cleanliness, lack of basic amenities like toothbrushes and blankets, and unresponsive staff. Some guests also faced issues with water supply, power, and lift. The property's in-house restaurant and pantry facilities were also found to be lacking. However, some guests praised the hospitality and support provided by the staff.