The property's location is convenient, but some guests found it far from the mall. The staff's behavior was mixed, with some being sweet and cooperative, while others were rude and unhelpful. The rooms were generally unclean, with dampness, dirty bedsheets, and broken amenities. However, some guests found the rooms to be well-decorated and spacious. The food quality was average, and the complimentary breakfast and dinner were of low quality. Overall, the property's service and maintenance need improvement.