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Review Of Hotel Artilla0123401234

Borivali West, Mumbai

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.7
    Very Good

    47 Ratings, 18 Reviews

    excellent
    32%
    very good
    36%
    average
    13%
    poor
    4%
    bad
    15%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 4
    • 4
    • 4
    • 1
    • 4
    • 4
    • 1
    • 4
    • 3
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    Guests appreciate the location of the property, with easy access to transport and nearby amenities like the market and restaurants. The staff is noted for being attentive and helpful, contributing to a comfortable stay. However, some have pointed out issues with room cleanliness, particularly on the first day, and concerns about small room sizes.

    Sort by:

    Positive first
    5.0

    Excellent Stay

    pradeep r.

    Hotel is very good and staffs are suporting and caring, room is well cleaned. The hotel is located no more distance at borivali railway station.The hotel is also well maintaine.

    Travel Month: Oct 2025

    Room: Deluxe AC Room

    4.0

    Good Stay

    anuradha a.solo

    The stay was perfect. The people at the reception was good. But the first day , I doubt the room was cleaned and the sheets where changed. I found hair on the bed and the pillows were smelling. The next day after changing it was better. I think the cleaner boys failed to change the sheets and did not give proper information to the reception.

    Travel Month: Sep 2025

    Room: Premium AC Room

    1.0

    Terrible Stay

    pratik s.

    Very bad rooms Very bad ac Very bad stay

    Travel Month: Aug 2025

    Room: Deluxe AC Room

    4.0

    Good stay

    aman d.couple

    all over good for our expectations suggest people to stay!! and staff lady also coperative thank you for clean room and bedsheet!!

    Travel Month: May 2025

    Room: Deluxe Room

    3.0

    -

    shubham r.business

    Staff are fine Rooms are small.

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Comfort stay

    pradeep j.business

    The place is good well located n good it was well maintained n kept the rooms clean n tidy but the rooms was too small

    Travel Month: May 2025

    Room: Deluxe Room

    4.0

    Good Stay

    mounika d.family with 1 kid

    Nice and comfortable stay. Staff are attentive and helpful.

    Travel Month: Apr 2025 (4-Night Stay)

    Room: Deluxe Room

    4.0

    Good Stay

    ankit b.solo

    location was good. near to the market food , i didn't try amenities: Good service: good. highly recommended.

    Travel Month: Mar 2025

    Room: Deluxe Room

    5.0

    Best hotel in Borivali

    umar i.couple

    Great experience and worth for money.Well trained staff and Very helpful..Great location near to borivali station,Gorai beach metro station.

    Travel Month: Jan 2025

    Room: Deluxe AC Room

    5.0

    Excellent Stay

    suneeta s.family

    was in a location where it was easy to get transport. room was neat and clean..the staff was also well mannered

    Travel Month: Jan 2025

    Room: Deluxe AC Room

    5.0

    over all good stay

    faisal g.couple

    Over all good . Nice stay . Well maintained . Location is Near by Gorai beach . Near by Shimpoli metro station

    Travel Month: Jan 2025

    Room: Double Room

    • user photos
    • user photos
    • user photos
    4.0

    Good Stay

    suhani.couple

    Comfortable stay at hotel artilla, the hotel staff were polite and helpful, would recommend and visit again for sure, nice experience overall.

    Travel Month: Jan 2025

    Room: Deluxe Room

    3.0

    Average Stay

    gaurav s.

    "stayed at this hotel recently. The room and bathroom were quite small, which made it a bit cramped. Service was decent, but the limited space detracted from the overall experience.

    Travel Month: Jan 2025

    Room: Double Room

    5.0

    Excellent Stay

    jesselyn f.

    It was a very joyful experience, the staff was very hospitable and kind. In addition, it is well located, close to the metro and it has a pharmacy and restaurant close by

    Travel Month: Jan 2025

    Room: Triple Premium Room

    5.0

    Good Stay Experience

    karthik.loyalty-iconfamily

    Very Good Staff and Management, neat and clean rooms, had 3 nights stay which was very happy for that

    Travel Month: Jan 2025

    Room: Deluxe AC Room

    4.0

    Good Stay

    pavan g.solo

    Staying here consecutively for the second time. Good stay at a good location. It's a new hotel, and ambience is good too.

    Travel Month: Jan 2025

    Room: Double Room

    1.0

    photos were good, reality a disaster

    medha w.family

    WE COULD NOT STAY HERE. It was dusty and dirty. Right on the road and thus no security. When we entered the reception a slight foul odour of damp. We did not stay and had to change it last minute. Pls consider for refund though our cancellation was not as per your cancellation policy.

    Travel Month: Dec 2024

    Room: Deluxe AC Room

    1.0

    Photos were good, reality a disaster

    medha w.family

    We could not stay there! we were highly disappointed with the first look of the hotel itself. It's right on the road, no security. Road work was going on, so very dusty and dirty. On entering the hotel there was a typical foul odour though its a new hotel. Though our cancellation was not as per your cancellation policy, would like you to consider our disastrous experience and do something.

    Travel Month: Dec 2024

    Room: Deluxe AC Room

    Hotel Artilla has replied on Mon Jan 20 15:49:39 IST 2025

    hello Sir You were actually upset because there was no parking and on our website we have shown no parking but we still told you to park your car just in front of our property but you were not ready you wanted a parking place Thanks Hotel Artilla

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