The property has garnered mixed feedback from guests. While its location near Andheri metro and the airport is appreciated, many have noted that the cleanliness is subpar, with several mentioning unclean rooms and bathrooms. Food quality varies, with some enjoying the meals while others find them lacking. Also, service has been inconsistent, with complaints about unresponsive staff and delays in room service. Overall, some guests appreciate the cozy interiors and good ambiance, but major concerns regarding hygiene and maintenance persist.