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SOLO
3.3
Good
6 User Reviews and 22 Ratings
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Guest Reviews
Good Stay
Rated 4.0 by Vishnu Sujith . Oct 09, 2023
Good and economic hotel. Nice staffs, near by seven hill hospital and varieties of food courts both veg and non veg.
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Hotel Bala's Residency has replied on Oct 21, 2023
Dear Vishnu Sujith Sir,
Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found our hotel to be good and economical, and that you appreciated the proximity to Seven Hill Hospital and the variety of food options nearby... Read more
Average Stay
Rated 3.0 by Goutam Sen . Family Traveller . Dec 24, 2023
Toilet are not clean, rooms are cozy, staff are new they don't know properly, stairs are very dangerous for old people
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Hotel Bala's Residency has replied on Jan 03, 2024
Dear Goutam Sen Sir,
Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your recent stay. We take guest reviews seriously as they help us identify areas for improvement and enhance the overall guest... Read more
Small room
Rated 3.0 by Pankaj Kumar . Business Traveller . Jun 01, 2023
Room and bathroom is smal. Not able to bath due to size. Price is more as compared with other hotel.
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Hotel Bala's Residency has replied on Oct 21, 2023
Dear Pankaj Kumar Sir,
Thank you for taking the time to share your feedback about your recent stay with us. We appreciate your comments, as they help us continuously improve our services.
We apologize for any inconvenience you experienced due to the room and bathroom size. We u... Read more
Very poor room. Dirty rooms no attended
Rated 2.0 by Narinder Zira . Solo Traveller . May 29, 2023
Very poor knowledge of staff. Location of the restaurant was good that's why i could survive my stay there
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Hotel Bala's Residency has replied on Oct 21, 2023
Dear Narinder Zira Sir,
Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments, as they help us identify areas where we can enhance the guest experience.
We are genuinely sorry to hear about your concerns regarding ... Read more
Terrible Stay
Rated 1.0 by Syed Shiraz Maqsad . Oct 03, 2023
Worst hotel i have ever visited in my life. Such a dirty washroom. No cleanliness at all. Whole hotel was stinking smelling very bad. Hotel was looking like a bird cage. If possible please try to refund my booking amount. Waste of money.
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Hotel Bala's Residency has replied on Oct 21, 2023
Dear Syed Shiraz Maqsad Sir ,
We are deeply sorry to hear about your disappointing experience during your stay at our hotel. Please accept our sincerest apologies for the inconveniences you encountered.
The issues you mentioned, particularly the cleanliness of the washroom and ... Read more
Terrible Stay
Rated 1.0 by priyanka soankamble . Jun 30, 2023
The property has a bad smell. No ventilation. Lot of cockroaches. No cleaning bathroom. Cupboard smells bad. No hygiene. The bedsheets were not clean. I booked for 2 night but i left property next day itself. I could sleep properly.
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Hotel Bala's Residency has replied on Aug 27, 2023
First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. If you give us a chance... Read more