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Review Of Hotel Bandra Residency

Bandra West, Mumbai | 2.2 km drive to Lilavati Hospital And Research Centre

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    2.3
    Average

    102 Ratings, 43 Reviews

    excellent
    16%
    very good
    9%
    average
    13%
    poor
    17%
    bad
    46%

    Last 10 Customer Ratings (Latest First)

    • 1
    • 1
    • 1
    • 1
    • 1
    • 3
    • 5
    • 3
    • 1
    • 1

    Rating Categories

    • Location2.1
    • Cleanliness2.3
    • Value For Money1.5
    • Food1.9
    • Security2.7
    • Facilities1.6
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    We are using generative AI to show you summarised user review

    Review Summary

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    Guests have expressed significant disappointment with the property. Common issues include dirty rooms, stained bedsheets, foul smells, and ineffective maintenance, including broken taps and ACs. Many complained about the presence of cockroaches and poor hygiene, with breakfast sourced from outside and served cold. However, some did appreciate the courteous staff and good location near the railway station.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    ashok k.solo

    Stay is horrible washbasin in the room are broken bed shhets are very old and in a very bad position braekfast is also supplied from the market and not good

    Travel Month: Sep 2025

    Room: Deluxe Room

    1.0

    poor server

    vinay d.family with 1 kid

    worst service, worst rooms. very ver dirty and bad smell. i never seen this type of rooms. completely waste of my money and very much disappointed. family suffered alot. worst rooms, worst washroom, some bad smell, worst service. After booking for 24 hrs also without seeing that came and knock the door at 2am to vacate the room. I never seen such a worst room in my life. I was with my family and my kid was effected with that smell. As i paid for 1 day I stayed there. Next day morning immediately I shifted to other room.

    Travel Month: Aug 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    suraj s.

    I had one of the worst hotel experiences of my life here. The room was in horrible condition – dirty walls, stained bedsheets, and a terrible smell that hit us the moment we walked in. But the worst part? Cockroaches crawling all over the room! They were in the bathroom, near the bed, and even around the luggage area. It was disgusting and completely unacceptable for any hotel, no matter the price. When we informed the staff, they didn’t seem surprised or even apologetic. The room clearly hadn’t been cleaned properly before we arrived. Basic hygiene was completely ignored. I wouldn’t recommend this place to anyone. If you value cleanliness, comfort, and basic respect for customers, stay far away from this hotel.

    Travel Month: Jul 2025

    Room: Family Room

    1.0

    Terrible Stay

    athar h.

    This is not a hotel at all. it runs solely for couples on hour basis.. horrible experience

    Travel Month: Jun 2025

    Room: Family Room

    4.0

    good service and

    couple

    nice roome service and good saff service room cooling and bad also nice confuteble it price is very nice

    Travel Month: Apr 2025

    Room: Deluxe Room

    2.0

    Poor Stay

    solo

    location was good. room wasn't cleaned even once . cockroaches all over the place, even on the bed . the lift system was very old and outdated I bought 2 cans of spray for the cockroaches . AC had no control or remote .

    Travel Month: Mar 2025 (4-Night Stay)

    Room: Deluxe Room

    3.0

    Average Stay

    amit n.loyalty-iconfamily

    Hotel approach is not good, locality wise always odour comes of fish Market, this property needs good maintenance.

    Travel Month: Feb 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    suresh k.business

    Hotel was very dirty and dirty smell everywhere. I wan not stay there, wastage of money, don't fool the people.

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    vipul g.business

    Such a third grade hotel highly disappointed. We didn't even stay there. Kindly refund our money. We have then booked one home stay from make my trip only which is also not up to the points it has mentioned

    Travel Month: Jan 2025

    Room: Deluxe Room

    4.0

    Good Stay

    salil k.

    The staff at the reception was courteous and helping. Room was ok for nights stay. There is no in house restaurant but breakfast can be arranged by staff. Anyone requiring early morning tea around 7am is an issue. No early morning tea. Overall can recommend for a short stay of 1 or 2 days provided u are ok with breakfast after 8am only. Another good thing is that its close to railway station and a nice veg non veg restaurant besides it known as ratnagiri. However, am not sure whether i would suggest this to family only because of the lack of in house restaurant. But for solo definitely would suggest it.

    Travel Month: Jan 2025

    Room: Deluxe Room

    1.0

    Terrible Stay

    omkar c.couple

    Worst experience here, hotel is very dirty, I'm waiting half hour for check in on the room my half hour it's already waste

    Travel Month: Dec 2024

    Room: Deluxe Room (Hourly)

    1.0

    bad place no good room very bad room

    gaurav y.couple

    very bad not good please not book, very bad behavior please not book this room , no good bathroom dirty place everything bad

    Travel Month: Nov 2024

    Room: Deluxe Room (Hourly)

    1.0

    Terrible Stay

    ks d.loyalty-iconbusiness

    1)room dirty, messy and fowl smell 2) bed sheets dirty and bad smell 3) toilets dirty and bad smell 4) cockroaches and other insects roaming around 5) no lift services 6) no hospitality services from the hotel side 7) over all terrible experience

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Deluxe Room

    1.0

    Absolutely patheti

    alok j.loyalty-iconfamily

    Such a terrible stay. No electricity, rude staff, and just horrible infra. Would never come back, never recommend

    Travel Month: Sep 2024

    Room: Deluxe Room

    2.0

    Poor Stay

    k b.loyalty-iconsolo

    Improper maintenance. Broken ac without remote, broken chair, no hangers, torn bed sheet, very old fittings. Poor room service. Food of poor taste and quality, no morning tea, cold and insufficient breakfast with cold tea( breakfast is included in rent)

    Travel Month: May 2024

    Room: Deluxe Room

    2.0

    Hotel bandra residency most third class hotel

    rana g.loyalty-iconbusiness

    Very bad hotel, ac not good, room not clean, bed non hygiene, toilet is very poor condition, they are not offer breakfast, why you are choose n this third class hotel, staff beabihavour is very rough. You have taken the money for breakfast from me, i did not get the breakfast, let me return that money, otherwise i will share it on social media, and it is surprising to think that such 420 hotels are associated with you. Your service is gone please stop this scamming business as soon as possible.

    Travel Month: Apr 2024

    Room: Deluxe Room

    1.0

    Pathetic property! do not book here!

    aditya a.loyalty-iconbusiness

    Pathetic and deplorable condition of the entire property, including reception atras, lift, lobby, corridors and room including washroom.

    Travel Month: Mar 2024

    Room: Deluxe Room

    1.0

    Terrible staying experience

    mukesh.solo

    Staying hotel was very bad. Coutch was broken & after repeating telling also not got changed. Big cockroach was in room. Bathroom no hot water was available. Toilet sheet was borken. Water was not coming in tap. I did not get for 2 nights as coutch was broken and making noise in night.

    Travel Month: Feb 2024 (4-Night Stay)

    Room: Deluxe Room

    1.0

    Horrible

    hiral k.loyalty-iconcouple

    Rooms were not clean had horrible feeling, will never go there again. Location was near to the station

    Travel Month: Jan 2024

    Room: Deluxe Room

    3.0

    Average Stay

    mehul l.group

    Hotel staff was ok, but rooms were not so clean, bathroom was not upto mark, at this price hotel was not just ok.

    Travel Month: Jan 2024

    Room: Deluxe Room

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