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Review Of Hotel Brightland (Near Railway Station)

Near Ujjain Train Station, Ujjain | 1.5 km drive to Mahakaleshwar Jyotirlinga

    User Rating & Reviews

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    • group
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    • solo
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    2.4
    Average

    90 Ratings, 53 Reviews

    excellent
    12%
    very good
    9%
    average
    19%
    poor
    23%
    bad
    37%

    Last 10 Customer Ratings (Latest First)

    • 1
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    • 1
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    • 4
    • 1

    Rating Categories

    • Location3.6
    • Cleanliness2.6
    • Room3.8
    • Value For Money3.1
    • Facilities1.8
    • Hospitality2.0
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    Review Summary

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    This property has received several negative reviews, with guests highlighting dirty and poorly maintained rooms, unresponsive staff, and overall bad service. Many found the facilities inadequate for the charges, with issues like malfunctioning amenities and improper cleanliness. While some appreciated the location near the railway station, the constant noise and lack of necessary comforts made for a disappointing stay.

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    Positive first
    2.0

    Poor Stay

    rahul.family with 2 kids

    room is not room is Very Very bed..... LED was not working and room service Very bed the se hotal are ben

    Travel Month: Feb 2025

    Room: Three Bedded Non AC Room

    1.0

    Terrible Stay

    ashish k.

    Room of hotel is very bad and dirty. Staff of the hotel are stupid. Please left this hotel from your list. Maine is hotel me night stay nah i kiya. Hotel change kaur diya tha.

    Travel Month: Jan 2025

    Room: Deluxe Double Bed Room ( Non AC )

    1.0

    Worst hote

    gaurav k.family

    This property is not a good choice for staying. As per the charges rooms are not that good and clean. Staff is just says allow us few min for every work but don't do anything on time. Need to follow up again and again.

    Travel Month: Dec 2024

    Room: Deluxe Double Bed Room ( Non AC )

    1.0

    Terrible Stay

    abhishek a.

    Room sizes are too small, bed sheets was not cleaned, hot water was not provided, bisleri water bottles are not sealed packed, they have filled those bottles in house only. After raising the issue they corrected couple of things but not all.

    Travel Month: Jan 2024

    Room: Deluxe Double Bed Room ( Non AC )

    Hotel Brightland (Near Railway Station) has replied on Mon Feb 26 20:05:35 IST 2024

    Dear sir , Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

    3.0

    Average Stay

    rakesh s.family

    Sir it looks u have no interference while booking. It was the worst experience in my life. Room no 501 was allotted at trace which is meant for servant. Worst amenities, swelling, dirty etc. I booked for three persons and third bed was about 4ft length. Charged from me per day while room worth is rs 500 only. Behavior of receptionist and owner are very rude. Regards.

    Travel Month: Jan 2024

    Room: Deluxe Triple Bed Room ( Non AC )

    Hotel Brightland (Near Railway Station) has replied on Mon Feb 26 20:04:57 IST 2024

    Dear sir , Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

    2.0

    Poor Stay

    amit h.loyalty-icon

    Cleanness and service was bad. Extra bed they have taken 1 hour.

    Travel Month: Dec 2023

    Room: Deluxe Double Bed Room ( Non AC )

    Hotel Brightland (Near Railway Station) has replied on Thu Jan 25 19:36:40 IST 2024

    Dear Mr. Amit Heda, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

    2.0

    Average

    shrikant s.family

    Washroom was not good enough the thing which was good that hotel was near ujjain railway station.

    Travel Month: Dec 2023

    Room: Deluxe Double Bed Room ( Non AC )

    Hotel Brightland (Near Railway Station) has replied on Thu Jan 25 19:37:50 IST 2024

    Dear Mr. Shrikant Singh Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

    4.0

    Good service,

    amit k.family

    Fantastic rooms for families!you should must try, just 1 min walking distance from station and 10 min from makaleshwar

    Travel Month: Dec 2023 (4-Night Stay)

    Room: Deluxe Double Bed Room ( Non AC )

    Hotel Brightland (Near Railway Station) has replied on Mon Jan 01 10:33:42 IST 2024

    Dear Sir, We would like to thank you for sharing your experience regarding your stay with us. Thank you for your valuable ratings, we’ll look forward to hosting you soon. Have a great day!

    2.0

    Room cleaning

    amit b.loyalty-iconfamily

    Toilet is not clean and flush is not working after toilet door is not closed. Very bad experience i not suggest anyone this hotel.

    Travel Month: Dec 2023

    Room: Deluxe Triple Bed Room ( Non AC )

    Hotel Brightland (Near Railway Station) has replied on Sun Dec 31 05:23:45 IST 2023

    Dear Sir, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

    1.0

    Horrible rooms, rude staff a total waste of money.

    lav t.loyalty-iconfamily

    The rooms offered here shouldn't be charged more than per night. Extremely ordinary rooms, with rubbish washroom and very limited lighting. Further their room attendants are extremely rude and mismanaged. Location wise it is convenient for people coming to ujjain via train as it is right opposite the railway station. But wait, that's not good thing either, this hotel doesn't have the room doors and washroom doors decent enough to block the railway station noise. You would feel as if you are sleeping at the railway station itself.

    Travel Month: Dec 2023 (3-Night Stay)

    Room: Deluxe Four Bed Room ( Non AC )

    Hotel Brightland (Near Railway Station) has replied on Thu Jan 25 19:43:57 IST 2024

    Dear Sir, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

    2.0

    Terrible room

    sanjay s.group

    First night a terrible discarded room was assigned to us. Not cleaned extra mattresses and all the extra stuff was stored there it was like a store room

    Travel Month: Dec 2023

    Room: Deluxe Triple Bed Room ( AC )

    Hotel Brightland (Near Railway Station) has replied on Sun Dec 31 05:24:15 IST 2023

    Dear Sir, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

    1.0

    No water supply in mooring

    rohit s.family

    Reception personal misbehave and irresponsible. They bpok taxi for omkareshwar and canceled at end moment.

    Travel Month: Dec 2023

    Room: Deluxe Five Bed Room ( Non AC )

    Hotel Brightland (Near Railway Station) has replied on Sun Dec 31 05:24:57 IST 2023

    Dear Sir, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

    1.0

    Terrible Stay

    kapil k.loyalty-iconsolo

    Rooms shown were different and are very pathetic in terms of cleanliness and were stinky. No one can stay.

    Travel Month: Dec 2023

    Room: Deluxe Double Bed Room ( AC )

    Hotel Brightland (Near Railway Station) has replied on Fri Dec 22 12:42:07 IST 2023

    Dear sir , thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

    1.0

    Terrible Stay

    binay k.

    Very poor experience, unhygienic rooms, dirty washroom, very poor room service, rude staff, they will never give you as promised

    Travel Month: Sep 2023

    Room: Deluxe Double Bed Room ( AC )

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    Hotel Brightland (Near Railway Station) has replied on Tue Nov 28 16:21:45 IST 2023

    Dear Sir Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

    1.0

    Worthless hotel i ever book

    yash s.group

    The service was not at all good and the room was not justifying the price of room and the behaviour of staff is aggressive and there is jo way park your vehicle

    Travel Month: Aug 2023

    Room: Deluxe Triple Bed Room ( AC )

    Hotel Brightland (Near Railway Station) has replied on Sat Sep 16 14:19:38 IST 2023

    Dear Sir, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

    1.0

    Baht hi kharab room hai. 6000 me 4 star hotel miljaye.

    saket s.family

    Ghatiya hotel hai. Koi facility nhi. Pura worst hotel.

    Travel Month: Aug 2023

    Room: Deluxe Four Bed Room ( AC )

    Hotel Brightland (Near Railway Station) has replied on Wed Aug 23 18:44:11 IST 2023

    Dear Mr. Saket Setu thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

    1.0

    Worst

    ashok t.loyalty-iconfamily

    The experience was very bad here, as they have accepted the booking first and thereafter alloyed the room to the other guests.

    Travel Month: Jun 2023

    Room: Deluxe Double Bed Room ( AC )

    Hotel Brightland (Near Railway Station) has replied on Sun Jun 18 15:14:56 IST 2023

    Dear Sir, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

    1.0

    Poor room quality

    dinesh.loyalty-iconfamily

    During room stay the room ac old and broken. It is same as lodge having no housekeeping. Rate as compared to the same standard is 1000 max. Night stay room having cockroaches, bat etc.

    Travel Month: May 2023

    Room: Deluxe Double Bed Room ( AC )

    Hotel Brightland (Near Railway Station) has replied on Sat Jun 10 15:42:33 IST 2023

    Dear Mr. Dinesh Singh , thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

    1.0

    Not as shown in pics

    meenakshi g.loyalty-iconfamily

    Not maintained, also rooms are not as shown in pics. Bathroom conditions are the worst.

    Travel Month: Apr 2023

    Room: Deluxe Triple Bed Room ( AC )

    Hotel Brightland (Near Railway Station) has replied on Sat Jun 10 15:43:03 IST 2023

    Dear Mam , thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

    2.0

    Bad service

    neha b.family

    Extension was not working bed sheet was not that cleaned..mosquitoes in room…bad experience staying

    Travel Month: Apr 2023

    Room: Deluxe Double Bed Room ( Non AC )

    Hotel Brightland (Near Railway Station) has replied on Mon Apr 24 15:44:07 IST 2023

    Dear mam, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.

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