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Near Ujjain Train Station, Ujjain | 1.5 km drive to Mahakaleshwar Jyotirlinga
90 Ratings, 53 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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This property has received several negative reviews, with guests highlighting dirty and poorly maintained rooms, unresponsive staff, and overall bad service. Many found the facilities inadequate for the charges, with issues like malfunctioning amenities and improper cleanliness. While some appreciated the location near the railway station, the constant noise and lack of necessary comforts made for a disappointing stay.
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Poor Stay
room is not room is Very Very bed..... LED was not working and room service Very bed the se hotal are ben
Room: Three Bedded Non AC Room
Terrible Stay
Room of hotel is very bad and dirty. Staff of the hotel are stupid. Please left this hotel from your list. Maine is hotel me night stay nah i kiya. Hotel change kaur diya tha.
Room: Deluxe Double Bed Room ( Non AC )
Worst hote
This property is not a good choice for staying. As per the charges rooms are not that good and clean. Staff is just says allow us few min for every work but don't do anything on time. Need to follow up again and again.
Room: Deluxe Double Bed Room ( Non AC )
Terrible Stay
Room sizes are too small, bed sheets was not cleaned, hot water was not provided, bisleri water bottles are not sealed packed, they have filled those bottles in house only. After raising the issue they corrected couple of things but not all.
Room: Deluxe Double Bed Room ( Non AC )
Hotel Brightland (Near Railway Station) has replied on Mon Feb 26 20:05:35 IST 2024
Dear sir , Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Average Stay
Sir it looks u have no interference while booking. It was the worst experience in my life. Room no 501 was allotted at trace which is meant for servant. Worst amenities, swelling, dirty etc. I booked for three persons and third bed was about 4ft length. Charged from me per day while room worth is rs 500 only. Behavior of receptionist and owner are very rude. Regards.
Room: Deluxe Triple Bed Room ( Non AC )
Hotel Brightland (Near Railway Station) has replied on Mon Feb 26 20:04:57 IST 2024
Dear sir , Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
Poor Stay
Cleanness and service was bad. Extra bed they have taken 1 hour.
Room: Deluxe Double Bed Room ( Non AC )
Hotel Brightland (Near Railway Station) has replied on Thu Jan 25 19:36:40 IST 2024
Dear Mr. Amit Heda, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
Average
Washroom was not good enough the thing which was good that hotel was near ujjain railway station.
Room: Deluxe Double Bed Room ( Non AC )
Hotel Brightland (Near Railway Station) has replied on Thu Jan 25 19:37:50 IST 2024
Dear Mr. Shrikant Singh Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Good service,
Fantastic rooms for families!you should must try, just 1 min walking distance from station and 10 min from makaleshwar
Room: Deluxe Double Bed Room ( Non AC )
Hotel Brightland (Near Railway Station) has replied on Mon Jan 01 10:33:42 IST 2024
Dear Sir, We would like to thank you for sharing your experience regarding your stay with us. Thank you for your valuable ratings, we’ll look forward to hosting you soon. Have a great day!
Room cleaning
familyToilet is not clean and flush is not working after toilet door is not closed. Very bad experience i not suggest anyone this hotel.
Room: Deluxe Triple Bed Room ( Non AC )
Hotel Brightland (Near Railway Station) has replied on Sun Dec 31 05:23:45 IST 2023
Dear Sir, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
Horrible rooms, rude staff a total waste of money.
familyThe rooms offered here shouldn't be charged more than per night. Extremely ordinary rooms, with rubbish washroom and very limited lighting. Further their room attendants are extremely rude and mismanaged. Location wise it is convenient for people coming to ujjain via train as it is right opposite the railway station. But wait, that's not good thing either, this hotel doesn't have the room doors and washroom doors decent enough to block the railway station noise. You would feel as if you are sleeping at the railway station itself.
Room: Deluxe Four Bed Room ( Non AC )
Hotel Brightland (Near Railway Station) has replied on Thu Jan 25 19:43:57 IST 2024
Dear Sir, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
Terrible room
First night a terrible discarded room was assigned to us. Not cleaned extra mattresses and all the extra stuff was stored there it was like a store room
Room: Deluxe Triple Bed Room ( AC )
Hotel Brightland (Near Railway Station) has replied on Sun Dec 31 05:24:15 IST 2023
Dear Sir, Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
No water supply in mooring
Reception personal misbehave and irresponsible. They bpok taxi for omkareshwar and canceled at end moment.
Room: Deluxe Five Bed Room ( Non AC )
Hotel Brightland (Near Railway Station) has replied on Sun Dec 31 05:24:57 IST 2023
Dear Sir, Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Terrible Stay
soloRooms shown were different and are very pathetic in terms of cleanliness and were stinky. No one can stay.
Room: Deluxe Double Bed Room ( AC )
Hotel Brightland (Near Railway Station) has replied on Fri Dec 22 12:42:07 IST 2023
Dear sir , thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
Terrible Stay
Very poor experience, unhygienic rooms, dirty washroom, very poor room service, rude staff, they will never give you as promised
Room: Deluxe Double Bed Room ( AC )
Hotel Brightland (Near Railway Station) has replied on Tue Nov 28 16:21:45 IST 2023
Dear Sir Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
Worthless hotel i ever book
The service was not at all good and the room was not justifying the price of room and the behaviour of staff is aggressive and there is jo way park your vehicle
Room: Deluxe Triple Bed Room ( AC )
Hotel Brightland (Near Railway Station) has replied on Sat Sep 16 14:19:38 IST 2023
Dear Sir, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
Baht hi kharab room hai. 6000 me 4 star hotel miljaye.
Ghatiya hotel hai. Koi facility nhi. Pura worst hotel.
Room: Deluxe Four Bed Room ( AC )
Hotel Brightland (Near Railway Station) has replied on Wed Aug 23 18:44:11 IST 2023
Dear Mr. Saket Setu thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Worst
familyThe experience was very bad here, as they have accepted the booking first and thereafter alloyed the room to the other guests.
Room: Deluxe Double Bed Room ( AC )
Hotel Brightland (Near Railway Station) has replied on Sun Jun 18 15:14:56 IST 2023
Dear Sir, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
Poor room quality
familyDuring room stay the room ac old and broken. It is same as lodge having no housekeeping. Rate as compared to the same standard is 1000 max. Night stay room having cockroaches, bat etc.
Room: Deluxe Double Bed Room ( AC )
Hotel Brightland (Near Railway Station) has replied on Sat Jun 10 15:42:33 IST 2023
Dear Mr. Dinesh Singh , thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
Not as shown in pics
familyNot maintained, also rooms are not as shown in pics. Bathroom conditions are the worst.
Room: Deluxe Triple Bed Room ( AC )
Hotel Brightland (Near Railway Station) has replied on Sat Jun 10 15:43:03 IST 2023
Dear Mam , thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
Bad service
Extension was not working bed sheet was not that cleaned..mosquitoes in room…bad experience staying
Room: Deluxe Double Bed Room ( Non AC )
Hotel Brightland (Near Railway Station) has replied on Mon Apr 24 15:44:07 IST 2023
Dear mam, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. I hope you visit again and give us a chance for improvement.
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