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Review Of Hotel C7 Munnar0123401234

Central Munnar, Munnar | 1.1 km drive to Munnar Hill Station

    User Rating & Reviews

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    4.1
    Very Good

    200 Ratings

    excellent
    42%
    very good
    37%
    average
    12%
    poor
    5%
    bad
    5%

    Last 10 Customer Ratings (Latest First)

    • 5
    • 3
    • 4
    • 2
    • 5
    • 4
    • 5
    • 5
    • 3
    • 3

    Rating Categories

    • Hospitality4.0
    • Facilities4.0
    • Food3.9
    • Room4.3
    • Cleanliness4.1
    • Value For Money4.0
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    Reviews Summary

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    This property boasts a great location near Munnar town, with beautiful views of tea gardens and a peaceful ambience. Guests appreciate the spacious and clean rooms along with friendly staff. The property offers decent food options, though some reviewers suggest improvements are needed. Overall, it provides a comfortable stay for families, making it a nice choice for a relaxing getaway.

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    Positive first
    4.0

    Good stay with good weathe

    kumar a.family with 1 kid

    The hotel has met my expectation. The location is good and the staff has been really helpful. The food in the restaurant can be improved. However had a good time with my family.

    Travel Month: Sep 2025

    Room: Deluxe Room

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    2.0

    Don't even consider this Hotel!

    ashutosh p.family with 1 kid

    I stayed here for 2 days, with family and I can tell you it's not a hotel you want to stay, especially with family. I was correct about location as it is next to KTDC, the location itself is good. But then you can find multiple other properties within 2 kms with so called 'balcony view'. Food is terrible and you will be forced to eat from their restaurant, especially dinner as the weather can become quite turbulent on most evenings, restricting your movement. 3 staff in total for kitchen so they will ask you to leave plates outside room after dinner. Very limited menu. Breakfast can be worse as they don't refill with fresh food and its hardly 3 items, apart from omelet. Hygiene is non existent and all this when they are charging premium, claiming to be 3/4 star hotel. It's a zero star property, don't expect any help.

    Travel Month: Sep 2025

    Room: Galaxy Room with Tea Garden View

    5.0

    Best stay in Munnar

    noel g.family with 2 kids

    Good location, spacious rooms, excellent room service, good food. Family friendly and overall a good place to consider when planning a stay in Munnar.

    Travel Month: Aug 2025

    Room: Standard Room

    3.0

    Average Stay

    stephin t.

    Location is great however the amenities provided are not in par with the rate we are paying.

    Travel Month: Aug 2025

    Room: Galaxy Room with Tea Garden View

    5.0

    Good Stay

    sivagaminathan s.family with 1 kid

    We stayed at Hotel C7 in Munnar for two days and had a really pleasant experience. The room was neat, clean, and well-maintained, which made our stay very comfortable. The staff were friendly, the hotel offered a nice Tea plantation view. Special Thanks to Benny.

    Travel Month: Aug 2025

    Room: Galaxy Room with Tea Garden View

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    4.0

    Good Stay

    anoop v.family with 2 kids

    hotel location is very close to munnar town, enough space for car parking.Security persons are friendly. Restaurant food rates are little high compared to out side restaurant.

    Travel Month: Jul 2025

    Room: Deluxe Room

    Hotel C7 Munnar has replied on Sat Jul 19 15:13:27 IST 2025

    Thank you for taking the time to share your feedback! We're happy to hear you appreciated our convenient location, ample parking, and the friendliness of our security team. We’ve noted your comments regarding the restaurant pricing and will certainly review it internally. We hope to welcome you back on your next visit to Munnar!

    2.0

    Don’t book this hotel based on review

    megha m.couple

    Not sure how this hotel is having good reviews seems like fake reviews. Room was big but everything in the room is very old, no maintainance. Landline is only for show off, even after complaining they ignored. Washroom was very dirty, hand shower was again for just show off. Person who sits in day shift at reception is very rude. Not worth the cost at all

    Travel Month: Jul 2025

    Room: Galaxy Room with Valley View

    Hotel C7 Munnar has replied on Tue Aug 19 17:36:26 IST 2025

    Thank you for sharing your feedback. We regret to hear about your experience and sincerely apologize for the inconveniences you faced with room maintenance, housekeeping, and service at the reception. Your comments are very important to us, and we will review them with the concerned teams to take corrective measures. We value your input and hope you may give us another opportunity to provide you with a much-improved experience.

    5.0

    recommended for the family stay

    family with 2 kids

    It was a lovely stay at C7. Me and my family were more comfortable staying over there. The location was so close to the city with stunning views from the Balcony. Room was so clean and all was so good

    Travel Month: May 2025

    Room: Galaxy Room with Valley View

    Hotel C7 Munnar has replied on Fri Jul 11 16:09:08 IST 2025

    Thank you for your wonderful feedback! We’re delighted to hear that you and your family felt comfortable and enjoyed the clean rooms, beautiful views, and convenient location. It was our pleasure to host you, and we look forward to welcoming you back to C7 for another memorable stay.

    5.0

    Excellent Stay

    jason m.family with 1 kid

    4

    Travel Month: May 2025

    Room: Galaxy Room with Valley View|Deluxe Room

    Hotel C7 Munnar has replied on Fri Jul 11 16:08:47 IST 2025

    Thank you for sharing your feedback.

    3.0

    avg stay costly rent

    family with 2 kids

    food they need to improve a lot .only chines item they do that too, not up to the mark .very poor WiFi. no special in room but rent very high .....

    Travel Month: May 2025 (3-Night Stay)

    Room: Deluxe Room

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    Hotel C7 Munnar has replied on Fri Jul 11 16:08:26 IST 2025

    Thank you for sharing your feedback. We’re sorry to hear that the food options and quality did not meet your expectations, and we appreciate your honest comments. We are continuously working with our kitchen team to expand and improve our menu offerings. Regarding the WiFi and room amenities, we have noted your concerns and will strive to enhance these aspects for a better guest experience. Your input is valuable to us, and we hope to have the opportunity to welcome you again and provide an improved stay.

    4.0

    Good Stay

    shashishekhar g.

    Very well located within walking distance from the town , yet very quiet and peaceful. My room was quite spacious with a large balcony overlooking a garden ,a small river and with tea plantation covered hills in the backdrop . Excellent views. Room was reasonably well maintained and housekeeping and room service were efficient. Lot of local food on the menu which could do with some more variety. All in all it was a comfortable stay.

    Travel Month: May 2025 (3-Night Stay)

    Room: Galaxy Room with Valley View

    Hotel C7 Munnar has replied on Fri Jul 11 16:08:05 IST 2025

    Thank you for your lovely feedback! We're thrilled to hear that you enjoyed our peaceful location and the scenic views from your room. It's great to know that the spacious balcony and the natural surroundings made your stay more memorable. We truly appreciate your kind words and hope to welcome you back for another relaxing getaway in the hills.

    4.0

    Good Stay

    adarsh g.family with 1 kid

    hotel is pretty good. especially the hospitality and front staff. food is out standing. Hotel need some care in the flooring maintenance especially the wooden one. it was warm stay.

    Travel Month: May 2025

    Room: Deluxe Room

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    Hotel C7 Munnar

    Thank you so much for your kind words! We’re delighted to hear that you enjoyed our hospitality, front desk service, and especially the food — it truly means a lot to our team. We also appreciate your valuable feedback regarding the flooring. Your suggestion has been noted and will be shared with our maintenance team for prompt attention. It was a pleasure having you with us, and we hope to welcome you back for an even better experience soon!

    1.0

    taxi mafia

    sachin s.family with 1 kid

    the property was good. but there were frequent power outages n hotel didn't even start the generated we were kept in dark every time. the food was ok. the other staff was courteous. they harrased us n didn't let us leave. the staff of this hotel didn't protect us at all. I'm writting this here since the manager was involved in all this. I booked this stay only on the recommendation of MMT. I would like to recommend u to take down this hotel from ur website as this will give u bad review.

    Travel Month: May 2025 (4-Night Stay)

    Room: Galaxy Room with Valley View

    Hotel C7 Munnar

    We are truly sorry to hear about your experience, and we take your feedback very seriously. The issues you've raised, particularly regarding safety and staff behavior, are deeply concerning and not reflective of the standards we aim to maintain. Please accept our sincere apologies for the inconvenience caused due to the power outages and the delay in generator service. While we’re glad to know some of our staff were courteous, we are extremely troubled by your account of what happened during your departure. We would appreciate the opportunity to speak with you directly to better understand the situation and take immediate internal action. Please contact us at [your contact number or email] so we can investigate this matter thoroughly. Your safety and comfort are our top priorities, and we are committed to resolving this with the utmost seriousness.

    5.0

    Excellent Stay

    kiruthika a.family with 1 kid

    Location is very near to munnar town and all the attrcations are easily accessible. Room and ambience is awesome especially valley view is very nice. only drawback i would say is restaurant service is very slow. they give more priority to room service and it takes more than one hour to provide us the good if we go to restaurant directly.

    Travel Month: May 2025

    Room: Galaxy Room with Valley View

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    Hotel C7 Munnar

    Thank you so much for your detailed feedback. We're delighted to hear that you enjoyed our location, room ambiance, and especially the beautiful valley view—it means a lot to us. We sincerely apologize for the delay you experienced in the restaurant service. Your comment is important, and we’ve shared it with our F&B team to improve service speed and balance attention between dine-in and room service guests. We truly appreciate your constructive feedback and hope to welcome you back for an even better experience.

    3.0

    Average Stay

    mohammad a.family with 2 kids

    Very Basic Hotel. Not worth the Money, very limited food options in the Restaurant.

    Travel Month: Apr 2025

    Room: Galaxy Room with Valley View

    Hotel C7 Munnar has replied on Fri Jul 11 16:05:20 IST 2025

    Thank you for sharing your feedback. We're sorry to hear that your experience did not meet your expectations. We understand your concerns about the value and limited food choices, and we truly regret any inconvenience caused. Your comments have been shared with our management and restaurant team for review. We are continuously working to improve our offerings and guest experience, and your input is valuable in that process. We hope to have the chance to welcome you again and provide a better stay.

    3.0

    Average Stay

    jerrin j.family with 3 kids

    The hotel was of average quality. The rooms d seemed age old. The tidiness was average. Rhe restaurant food quality was good. But, the suppliers, waiters over there were not helpful at all. We literally had to ask several times for even hot water to be supplied. They made us wait for hours for getting food. Overall experience was only average..

    Travel Month: Apr 2025

    Room: Deluxe Room

    Hotel C7 Munnar has replied on Fri Jul 11 16:04:47 IST 2025

    Thank you for taking the time to share your feedback. We appreciate your honest comments and are glad to hear you enjoyed the food at our restaurant. We’re sorry to hear that the room condition and cleanliness did not fully meet your expectations. Your observations have been noted and shared with our housekeeping and maintenance teams for immediate review and improvement. We’re always working to enhance our guest experience and hope to have the opportunity to serve you better on your next visit.

    4.0

    Recom

    rajeev v.loyalty-iconcouple

    Superb tea gardens view from window. 8-10 cars parking, gated and guarded. Room is spacious but old and dirty at few areas. Food has mixed reviews. Chicken was hard to chew and soup was below average but manchurian, potato finger fries n parantha were good. Overall food all over munnar hotels is average. Linen was average. No ac in any room. Hot water available from only 6 am to 10 am f/b 6 pm to 10 pm strictly. About 1/2 km away from main city in a quiet place. We faced no water issue at 5 am. It was difficult to find floor manager and finally water supply issue was resolved.

    Travel Month: Jan 2025

    Room: Galaxy Room with Valley View

    Hotel C7 Munnar has replied on Mon Feb 10 10:36:59 IST 2025

    Thank you for taking the time to share your feedback with us! We’re glad you enjoyed the stunning tea garden views and the convenience of our parking and security. It's also great to hear that you found some of the food options like the Manchurian, fries, and paranthas to be enjoyable. We sincerely apologize for the cleanliness issues you encountered in your room and the quality of some food items. Your feedback about the food and room condition is invaluable, and we will work on addressing these areas for improvement. Regarding the hot water timings and the water supply issue, we apologize for the inconvenience and will ensure that these concerns are handled more efficiently moving forward. Thank you for your comments on the linen and the difficulty in reaching the floor manager—this is something we’ll address to make the experience smoother for future guests. We appreciate your understanding and hope to have the chance to welcome you back for a more enjoyable stay next time.

    3.0

    Average Stay

    jitesh m.loyalty-iconfamily

    Food was average. Location was good. But they don't give me tea garden viewing room. Otherwise hotel is good

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hotel C7 Munnar has replied on Thu Feb 13 10:56:03 IST 2025

    Thank you for your feedback. We’re glad to hear that you liked the location and found the hotel to be good overall. We apologize for not being able to provide you with a tea garden-view room during your stay. We will certainly take your comments into account as we strive to improve our guest experience. We hope to have the opportunity to welcome you back and provide a room with the view you were hoping for.

    4.0

    Good Stay

    subhrajit c.loyalty-iconfamily

    Hotel location is good and hotel food is very good many option there along hotel environment is very good. Staff is good.

    Travel Month: Jan 2025

    Room: Deluxe Room

    Hotel C7 Munnar has replied on Wed Jan 22 11:12:09 IST 2025

    Thank you for your kind feedback! We're thrilled to hear that you enjoyed the hotel's location, food, and the overall environment. It's also great to know that our staff made a positive impression. We truly appreciate your comments and look forward to welcoming you back for another wonderful stay.

    4.0

    Good Stay

    tijo i.

    We had a comfortable stay at hotel c7 munnar. The stay was very pleasant atmosphere in c7 hotel. Photos

    Travel Month: Nov 2024

    Room: Galaxy Room with Valley View

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