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Upper Bazaar, Ooty | 1.2 km drive to Government Botanical Garden
1291 Ratings, 707 Reviews
Last 10 Customer Ratings (Latest First)
Review Summary
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Hotel Carnation is widely appreciated for its outstanding location, just a stone's throw away from the bustling market and nearby attractions like the botanical gardens. Guests rave about the friendly and helpful staff, especially the owner, Mr. Mariadas, who ensures a warm, welcoming atmosphere. Cleanliness is a major highlight, with well-maintained rooms and bathrooms. Ample parking and easy access to dining options make it convenient for families and couples. Overall, an excellent budget-friendly choice!
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very good................ very good................
Room: Standard Room
Excellent Stay
Fast and easy check in process and a nice and clean hotel. Located at the heart of Ooty. Clean washrooms. Looked overall a very well maintained property.
Room: Standard Room
Excellent Stay
my first trip to Ooty , ive got the best staying place for my partner, need and clean place , no unnecessary enquiries, reception person so kind , do what we want , recommended place for couples and families .
Room: Standard Room
Good Sta
we booked budget room.Stay was very good, And nearby to the market road& Upper bazar, Very near to the restaurants and all. strongly recommend to stay here
Room: Budget Room
Excellent Stay
Good Location, Nice Hospitality by staff. Room maintenance is good. Sufficient car parking. Overall good Hotel to stay
Room: Deluxe Room
Good Stay
My stay here was good, thanks primarily to the comfortable room and the friendly, efficient team at reception.
Room: Semi Deluxe Room
Ok Hotel
Water leaking from walls. The geyser had problems. Food in the restaurant was good but the service was worst.
Room: Family Room|Standard Room
Hotel Carnation has replied on Thu Oct 02 14:58:11 IST 2025
The Hotel you stayed Carnation has nothing to do with the restaurant you had food, then why you write it here??. Geyser, basic is to wait for 15 to 20 mns for the weather of ooty you cant expect instant hot water which is a fundamental.
Good Stay
It was very awesome stay.Good place to stay.Grate location beautiful surrounding atmosphere and great staff most friendly.
Room: Budget Room
Hotel Carnation has replied on Sun Oct 05 17:14:36 IST 2025
Dear Saranya Thanks for choosing "hotel carnation" on your recent visit to Ooty and for the feedback about your stay. Thanks for such a positive and encouraging words .We are very much pleased to know that you had enjoyed your stay with us. Looking forward to your next visit. Thanks and regards
Good Stay
Overall Good Room. It was a deluxe room. But basic amenities like tooth brush and shampoo were not there in washroom. Hotel is located near ooty town, pudumund. Access to restaurant, bakery, liquor shop etc are very easy. it was a comfortable stay ❤️
Room: Deluxe Room
Hotel Carnation has replied on Thu Oct 02 15:00:28 IST 2025
Dear Mr. Manoj Thanks for choosing "hotel carnation" on your recent visit to Ooty and for the feedback about your stay.All the amenities which you mentioned are available and is given as per your request. Thanks for such a positive and encouraging words .We are very much pleased to know that you had enjoyed your stay with us. Looking forward to your next visit. Thanks and regards
Excellent Stay
The highlight of this property is its proximity to main city. Walkable distance to charring cross, and restaurants like Modys, Blue Hills, Sri Lekshmi Illam, Darjeeling Momos. I got the semi delux room, got upgraded to delux room. The property doesn't have a restaurant of its own, the restaurant beside the property is available but didn't try it. Book this property if you need a budget stay, walkable distance to city centre, but not for the view, amenities.Hot water facility, wifi is available.
Room: Semi Deluxe Room
Hotel Carnation has replied on Tue Sep 09 11:14:44 IST 2025
Dear Mr. Nitin Thanks for choosing "hotel carnation" on your recent visit to Ooty and for the feedback about your stay. Thanks for such a positive and encouraging words .We are very much pleased to know that you had enjoyed your stay with us. Looking forward to your next visit. Thanks and regards
Excellent Stay
The stay was worthy and service was exceptional. Shall come again…
Room: Deluxe Room
Hotel Carnation has replied on Tue Sep 09 11:14:52 IST 2025
Dear Mr. Anurag Thanks for choosing "hotel carnation" on your recent visit to Ooty and for the feedback about your stay. Thanks for such a positive and encouraging words .We are very much pleased to know that you had enjoyed your stay with us. Looking forward to your next visit. Thanks and regards
Excellent Stay
I had a very pleasant stay. The staff was very friendly, warm and welcoming. The rooms very clean and washrooms had hot water facility 24/7. We got parking facility as well. .
Room: Standard Room
Hotel Carnation has replied on Tue Sep 09 11:15:06 IST 2025
Dear Bidisha Thanks for choosing "hotel carnation" on your recent visit to Ooty and for the feedback about your stay. Thanks for such a positive and encouraging words .We are very much pleased to know that you had enjoyed your stay with us. Looking forward to your next visit. Thanks and regards
Terrible Stay
Bathroom were so smelly...as per amenities no chairs, no tables, no done in facilities inside the room....staffs were so rude....The management told it was a budget room and their saying was felt like why haven't you booked at higher cost...parking was very bad...had to park at back side and the roads were not good to turn vehicles...One of horrible experience...checked in at 5 pm and vacated at 8.00 am....Even after complaining about the bathroom, toilet smell inside room, The management was interested in asking questions weather we used the room instead of analyzing the problems....location of the hotel is not good as even to drink a cup of tea, you have to travel more than a km in car....while checking in, the room service was there and while checking out, no one was ready to support in carrying the luggage...one of my worst experience ever had in my life....just to ensure my family vacation is fine,the next day morning itself I checked out and booked another hotel....
Room: Budget Room
Hotel Carnation has replied on Thu Aug 07 17:57:29 IST 2025
Mr Prabhu We’d like to clarify a few important points regarding your recent stay: Check-in Time: As clearly mentioned, we offer flexible check-in subject to room availability. You were accommodated without issue. Check-out Time: Standard check-out is at 11:00 AM, which is consistent across the hospitality industry. Location & Parking: Our hotel is centrally located, as evident from our listing and numerous positive reviews. We also have ample private parking exclusively for our guests, with no reported issues from others. Room Usage & Upgrade Request: You used the room for over 4 hours before requesting a change. Expecting a complimentary upgrade after significant usage and without a valid issue is unreasonable. Moreover, there was no booking for the following day. Upgrade Policy: Upgrades are offered based on availability and guest conduct. so you wanted free upgradation which was not possible and with ur attitude and talks that way, we ddn want to give it to u as u think taking rude shouting and making complaints can give u free upgradation, this wont work everywhere, and you should know that.
Poor Stay
There is no proper toiletries provided and no tea/coffee kits for room. One of the room has pungent cigarette smell and it was not pleasant to stay in that
Room: Standard Room
Hotel Carnation has replied on Thu Aug 07 18:00:45 IST 2025
Mr Anindya , you could have been precise with toiletries as all are provided as mentioned and what additional you were expecting. One of the room means??? so not the other right, how the other was good then if you smoke inside the room which is strictly prohibited in any hotels. Still as per your request again room sprays were sprayed and made you to help the situation which you caused.
Excellent Stay
Location was very good, near by main market. The staff was also very very good and helpful Prince.
Room: Standard Room
Hotel Carnation has replied on Thu Aug 07 18:01:53 IST 2025
Dear Mr. Moazzam ali Thanks for choosing "hotel carnation" on your recent visit to Ooty and for the feedback about your stay. Thanks for such a positive and encouraging words .We are very much pleased to know that you had enjoyed your stay with us. Looking forward to your next visit. Thanks and regards
Excellent Stay
Hotel ambience was really good and staffs are friendly, overall it's a nice experience which cannot be forgettable... Thanks carnation
Room: Budget Room
Hotel Carnation has replied on Fri Jul 18 13:15:43 IST 2025
Dear Mr.Manimaran Thanks for choosing "hotel carnation" on your recent visit to Ooty and for the feedback about your stay. Thanks for such a positive and encouraging words .We are very much pleased to know that you had enjoyed your stay with us. Looking forward to your next visit. Thanks and regards
Average Stay
bed sheets and blankets were not clean . room and bathroom is good. service guy also very friendly
Room: Budget Room
Hotel Carnation
Thanks for mentioning on the cleanliness of room and bathroom , if the room is been kept clean by us , do you think we use dirty blankets and sheets , if so you could have posted pictures. Even though if you weren't satisfied and if its found genuine it would have been instantly replaced as you mentioned the service staffs are all friendly here.
Good Stay
the hotel was good, the service was really fast and good. the house keeping people were very nice.
Room: Budget Room
Hotel Carnation has replied on Tue Sep 09 11:15:29 IST 2025
Dear Bhawna Thanks for choosing "hotel carnation" on your recent visit to Ooty and for the feedback about your stay. Thanks for such a positive and encouraging words .We are very much pleased to know that you had enjoyed your stay with us. Looking forward to your next visit. Thanks and regards
Good Stay
very nice and clean but there is no food service in the hotel but staff is really humble and good location of hotel is middle in the city
Room: Budget Room
Hotel Carnation has replied on Fri Jul 18 13:16:12 IST 2025
Dear Mr. RajnishThanks for choosing "hotel carnation" on your recent visit to Ooty and for the feedback about your stay. Thanks for such a positive and encouraging words .We are very much pleased to know that you had enjoyed your stay with us. Looking forward to your next visit. Thanks and regards
Average stay
Staff was good and helpful but bedsheets were old and torn off. I don't think they change bedsheet to new ones that often.
Room: Budget Room
Hotel Carnation
Mr Moti , We take cleanliness very seriously and ensure that bedsheets are changed after every guest’s stay—as part of our standard housekeeping protocol. Additionally, we are happy to change them again upon request during your stay. We encourage you to check the many positive reviews from other guests regarding our hygiene standards before making assumptions. It's unfair to allege negligence without basis or verification.
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