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Review Of HOTEL CASA RIVA

Name: HOTEL CASA RIVA
Address: NR. MULBERRY HEIGHTS, VILL: BHATPORE,Surat 4 km Ichchapore, Surat, 394510, IN
Price range: HOTEL CASA RIVA Price starts at INR 3,365/Night
Rating: 3.2

Bhatpore, Surat | 8.6 km drive to Surat International Airport

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User Rating & Reviews

everyone
couple
family
group
solo
business

3.2

Good

134 Ratings, 70 Reviews

excellent

23%

very good

27%

average

24%

poor

12%

bad

14%

Last 10 Customer Ratings (Latest First)

Rating Categories

Location2.7
Cleanliness3.9
Room4.4
Food3.3
Hospitality4.0
Value For Money3.4

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Traveller Impressions

The property is located in a remote area, far from the city. Some guests found the rooms to be small and poorly maintained, with issues like dirty washrooms, falling paint, and no hot water. However, some guests appreciated the cleanliness and decor of the rooms. The food quality was mixed, with some guests finding it expensive and tasteless, while others found it excellent. The staff was cooperative and polite, but some guests complained about their lethargy and unresponsiveness. The property has a swimming pool, but it was not operational during some guests' stays. Overall, the property is suitable for a short stay, but needs improvement in terms of maintenance and amenities.