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3.8
Very Good
19 User Reviews and 39 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Anup Kulkarni . Jan 23, 2024
Rooms were near and clean. Staff was cooperative. Toilet were clean. Property is well maintained. Food is nice.
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Hotel Chitara Residency has replied on Oct 08, 2024
Dear Guest,Thank you for taking the time to share your wonderful feedback about your recent stay with us. We are thrilled to hear that you found your room neat and clean, and that our staff was cooperative during your visit. It’s fantastic to know that you appreciated the cleanli... Read more
Excellent Stay
Rated 5.0 by Saurabh Kunte . Dec 24, 2023
This place is just 10 mins walk from ratnagiri station. Location is convenient. Rooms are maintained well n veg food which they provide is very good. Ideal place for family as well as groups.
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Neat and clean rooms
Rated 5.0 by Swapnil Bansode . Business Traveller . Dec 03, 2023
Rooms were clean. Service was good. Bathrooms were clean. Has it's own restaurant. Food was good and was at a reasonable price
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Excellent Stay
Rated 5.0 by Savitha U Vatsala V . Oct 02, 2023
Very clean hotel. With very good staff. Flexible check in and check out, good food. Excellent arrangements for local travel by providing safest and best drivers.
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Excellent Stay
Rated 5.0 by Shrikant Vaidya . Nov 01, 2022
We were very much pleased with your concern about our dinner, though we had arrived so late. We were very happy on seeing the cleanliness of the hotel room and especially the toilet. Room service was wonderful. Breakfast was tasty. Your staff is well mannered and well behaved. Hotel chitara is really well maintained and has a surprising ambiance.
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Hotel Chitara Residency has replied on Jun 30, 2023
Dear Guest, Greetings from Hotel Chitara Residency, Ratnagiri! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and you enjoyed it. We look forward to welcome you back soon in our hotel in future. Thanks and regard... Read more
Location of hotel is good and close to railway station and on main high way
food is excellent and servise is also very good and hotel owner is very kind and helpfull he him self drop us to station as auto is not available
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Hotel Chitara Residency has replied on Oct 02, 2022
Thank you for your valuable feedback. We are happy to see that you enjoyed your time at our hotel, please visit again. Read more
Good Stay
Rated 4.0 by Onkar Pawaskar . Sep 11, 2024
Food and stay both were good and superb
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Hotel Chitara Residency has replied on Oct 08, 2024
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed both the food and your stay with us. Our team works hard to provide a superb experience, and it's gratifying to know that we met your expectations.We look forward to welcoming you back for ... Read more
Good Stay
Rated 4.0 by ARUNKUMAR CR . Jan 29, 2024
The location is fine, rooms are clean and staffs are also very cooperative. Faculties are basic but okay for an overnight stay.
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Hotel Chitara Residency has replied on Oct 08, 2024
Dear Guest,Thank you for sharing your positive feedback regarding your recent stay with us. We're delighted to hear that you found our location convenient and that your room was clean and comfortable. It's great to know that our staff's cooperation contributed to your pleasant ex... Read more
Good Stay
Rated 4.0 by SHAILESH Nagarkar . Dec 28, 2023
Chitara residency at ratnagiri is a good place to stay. Staff is courteous and well-behaved. But when we reached hotel at 1 pm despite of checkin time being 12 pm we had to wait for room cleaning till 1:30 pm. Rest all good.
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Good Stay
Rated 4.0 by Neeraj Wagh . Couple Traveller . Dec 25, 2023
Good location, polite and helpful staff. But property needs more maintenance. Overall pleasent stay.
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Good Stay
Rated 4.0 by Thrivikram natekar . Nov 08, 2023
Rooms are good, hotel restaurant servers good food. Ample parking space. Good who prefer to stay near railway station hotel doesn't have power backup
no lift since 2 floors which is manageable
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Good Stay
Rated 4.0 by shivpriya sakhare . Jun 22, 2023
The staff is so humble and cooperative. Food was also good. Good hygiene and all this at very affordable cost.
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Hotel Chitara Residency has replied on Jun 30, 2023
Dear Guest, Greetings from Hotel Chitara Residency, Ratnagiri! Thank you for your valuable feedback regarding your stay in our hotel. We are happy that your stay was comfortable and you enjoyed it. We look forward to welcome you back soon in our hotel in future. Thanks and regard... Read more
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Rated 4.0 by Vikram Bhujbal . Aug 16, 2022
The property is good, but there was issue of hot water, which they have assured will be fixed shortly. However stay, food was very good.
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Hotel Chitara Residency has replied on Oct 02, 2022
Thank you for your valuable feedback. We are happy to see that you enjoyed your time at our hotel, please visit again. Read more
Average Stay
Rated 3.0 by Kunal Nikale . Mar 15, 2024
I had booked 2 deluxe rooms but i was provided one small size room as the deluxe room ceiling had fallen. But i had to pay for deluxe room. Then there was no hot water from the solar heater as well as the geyser. They had given a heater coil for heating water. My family had a bath with hot water but i had to bath with cold water. Rest service was ok
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Hotel Chitara Residency has replied on Oct 08, 2024
Dear Guest,Thank you for taking the time to share your feedback about your recent stay with us. We sincerely apologize for the inconveniences you encountered, particularly regarding the room allocation and the hot water issues. It is disappointing to hear that you were provided a... Read more
Average Stay
Rated 3.0 by Mayur Tatke . Feb 15, 2023
Thank you for your message. We're unavailable right now, but will respond as soon as possible. Hotel was nice. Room was clean and hygiene. Ac was working nice. Hotel staff is very polite. Breakfast and tea was also nice.
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Hotel Chitara Residency has replied on Mar 31, 2023
Dear guest, greetings from hotel chitara residency, ratnagiri! thank you for your valuable feedback regarding your stay in our hotel. We are glad that your stay was good and comfortable. We look forward to the pleasure to welcome you back in our hotel in future. Thanks and regard... Read more
Food & services
Rated 3.0 by ASHUTOSH PHANSALKAR . Family Traveller . Jan 16, 2023
Food was good but hot water was there in the morning only.
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Hotel Chitara Residency has replied on Mar 31, 2023
Dear guest, greetings from hotel chitara residency, ratnagiri! thank you for your valuable feedback regarding your stay in our hotel. We are glad that your stay was good and comfortable. Also sorry for the inconvenience caused regarding hot water, as we have solar in the property... Read more
Poor Stay
Rated 2.0 by sumit keer keer . Family Traveller . Mar 26, 2024
No wifi is working, no television is working, rest all was ok hotel staff is good, food was food location is also good and nearby to railway station. I had stay with my family. Hotel was nearby to railway station, hotel staff was good, food was good but the other services like television, internet was not working. Raised the complaint for tv when i checked inn the hotel but they said that set off box was not working we are checking bit till the time of check out no update about television
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Hotel Chitara Residency has replied on Oct 08, 2024
Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us. We’re glad to hear that you found our location convenient and that our staff provided good service, along with enjoying the food.However, we sincerely apologize for the inconvenien... Read more
Poor Stay
Rated 2.0 by Rajeev Barnwal . Oct 09, 2022
electricity is a big concern, there is no alternative feature when the light goes off...! even your landline phone stops working, there is no lift facility, in such a situation, you have to do a lot of up and down for every important work,
i endured this for 35 minutes.. electricity is a big concern, there is no alternative facilities, when the light goes off...! even your landline phone stops working, there is no lift facility, in such a situation, you have to do a lot of up and down for every important work,
i endured this for 35 minutes.. i already shared...!
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Hotel Chitara Residency has replied on Jun 30, 2023
Dear Guest, Greetings from Hotel Chitara Residency, Ratnagiri! We are sorry for the inconvenience caused during your stay in our hotel. We have noted down your feedback regarding the same, and we assure you that it will be attended on the urgency that it requires, kindly accept o... Read more
Lack basic amenities
Rated 1.0 by YOGESH KAKADE . Family Traveller . Dec 04, 2022
No hot water, despite of reminders staff was not bothered to attend. No basic toileteries like hand wash, towel, bath towel provided
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Hotel Chitara Residency has replied on Jun 30, 2023
Dear Guest, Greetings from Hotel Chitara Residency, Ratnagiri! We are sorry for the inconvenience caused during your stay in our hotel. We have noted down your feedback regarding the same, and we assure you that it will be attended on the urgency that it requires, kindly accept o... Read more