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COUPLE
FAMILY
BUSINESS
GROUP
SOLO
3.8
Very Good
24 User Reviews and 60 Ratings
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Guest Reviews
Excellent Stay
Rated 5.0 by Rohit Ramesh . Family Traveller . Dec 26, 2024
Everything and everyone on this property was excellent service their staff all were very good.
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Hotel City Palace has replied on Dec 28, 2024
Dear Rohit Ramesh,
Thank you for your kind words and for taking the time to share your feedback. We are thrilled to hear that you had an excellent stay and were pleased with both the service and the staff. Your satisfaction is our top priority, and it’s rewarding to know that ... Read more
Excellent Stay
Rated 5.0 by Sanjay Kikani . Solo Traveller . Dec 06, 2024
I stay in a suite room and it's very nice. My stay was beautiful. recommended to all solo as well as family too
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Excellent Stay
Rated 5.0 by KISHOR GOUD . Family Traveller . Nov 25, 2024
The location is superb as it is nearer to the main market, railway station, palace. Food was good and services were good particularly arjun and priyanka mam were very helpful.
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Hotel City Palace has replied on Nov 28, 2024
Dear Kishor Goud,
Thank you for taking the time to share your feedback. We are delighted to hear that you had an excellent stay with us. It’s wonderful to know that you enjoyed our prime location, as well as the food and services provided.
We truly appreciate your kind word... Read more
Excellent Stay
Rated 5.0 by Gaurav s . Sep 22, 2024
Clean rooms: a reviewer might mention that the rooms were immaculate and comfortable. Great food: a reviewer might mention that the hotel had a great chef and a cozy restaurant
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Hotel City Palace has replied on Sep 24, 2024
Thank you for taking the time to share your experience with us. We’re thrilled to hear that you found our rooms immaculate and comfortable. We take great pride in maintaining a clean and welcoming environment for our guests,We’re also delighted that you enjoyed the dining experie... Read more
Excellent Stay
Rated 5.0 by Krishan Chander . Jun 04, 2024
Hotel is very gud.cleanness,device and many things are very nice.behaviour of staff is very nice. in future I will choose this property for stay in bikaner.It is no longer from bikaner railway junction.overall it was a gud stay.
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Hotel City Palace has replied on Sep 07, 2024
Dear Krishan Chander,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay at Hotel City Palace and that you found our cleanliness, service, and staff behavior to your satisfaction.
We take great pride in providing excellent servi... Read more
Memorable trip bikan
Rated 5.0 by Chandra parasar . Business Traveller . Apr 16, 2024
Property was well managed and clean only tv was not functioning properly
else overall good stay food was tasty
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Hotel City Palace has replied on Sep 07, 2024
Dear Chandra Parasar,
Thank you for taking the time to share your feedback. We’re delighted to hear that you found our property well-managed, clean, and that you enjoyed the food during your stay.
We apologize for the inconvenience caused by the TV issue. Please know that w... Read more
Excellent Stay
Rated 5.0 by Narender singh . Jul 16, 2023
Best location, best cleaning, helping staff very good hotel in this range
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Good place to stay
Rated 5.0 by Sumit Upadhyay . Group Traveller . Dec 28, 2022
Hotel was at good location and with all basics amenities covered. Hotel lobby had good design and interior. Good rooms. Choose this hotol for stay in bikaner.
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Spacious room, Beautiful hotel and Value for money 👍
Rated 5.0 by Alimah Isa . Solo Traveller . Dec 27, 2022
Very Close to Bikaner Station and Junagarh Fort, on road property and easily accessible to all transport. Spacious and Clean rooms, Supportive and Respectful staff. Thank You City Palace and Makemytrip❤️👍
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Excellent Stay
Rated 5.0 by Kamlesh Kaswan . Couple Traveller . Aug 03, 2019
Good and nice hotels and staff.
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Good hotel
Rated 5.0 by Vinita Matta . Jan 28, 2019
Centrally located, with courteous staff and clean place to stay. I would recommend.
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Excellent Stay
Rated 5.0 by Vasundhara Sharma . Aug 21, 2018
Everything was good. Staff was also very co-operative but the old man was very arrogant.
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I want to Bikaner for
Rated 5.0 by Dolat . Couple Traveller . Feb 24, 2018
My experience of this hotel and Bikaner was really good. The locations of hotel is very good so I found it easily .
Good enough to stay. The best thing was the room service. I really liked this hotel. Staff of the hotel was good but the receptionist was superb. Overall review was good. Food was very tasty. AC was working properly. Overall all good.
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Good Stay
Rated 4.0 by neeraj bora . Family Traveller . Aug 28, 2023
Nice
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Hotel City Palace has replied on Nov 28, 2024
Dear Neeraj Bora,
Thank you for sharing your feedback. We’re glad to hear that you had a nice stay with us. Your satisfaction is important to us, and we hope to welcome you back soon for another great experience.
Warm regards,
Kushal Pareek
Managing Director
Hotel City... Read more
Good Stay
Rated 4.0 by Vinod Jangid . May 06, 2023
Hotel is good but in the room not towle, not handwash, not shampoo etc.
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Hotel City Palace has replied on Sep 08, 2024
Dear Vinod Jangid
Thank you for sharing your feedback. We’re glad to hear that you found our hotel to be good. However, we sincerely apologize for the oversight regarding the absence of towels, handwash, and shampoo in your room.
This is not the standard of service we aim t... Read more
Average Stay
Rated 3.0 by Amardeep Upadhyay . Oct 20, 2024
Room service is good but they have no proper parking. On my car i have found lots of scratches due to non proper parking space.
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Hotel City Palace has replied on Oct 25, 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the starch on your car. We always strive to provide clear communication regarding our parking arrangements, and we regret any misunderstanding that may have occ... Read more
Average Stay
Rated 3.0 by JEETENDRA yadav . Family Traveller . Nov 21, 2023
Lady manager is asking extra money for 1 hour early checking. Quite offending. Average hotel with so so experience.
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Hotel City Palace has replied on Sep 07, 2024
Dear
Thank you for your feedback. I’m sorry to hear about your recent experience regarding the early check-in charge. We strive to be transparent and accommodating, and it’s disappointing to learn that this situation caused you discomfort.
We are currently reviewing our po... Read more
Average Stay
Rated 3.0 by Jitender Kumar . Feb 08, 2019
Paid additional rupees for early checked in, my concern is when there were many room was vacant but still they did take charge. Myself and MakeMyTrip person requested for the same without charge but Hotel person denied.
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Not suitable for couples
Rated 3.0 by Ashok Kumar . Jan 28, 2019
Hotel staff disturbing again and again WiFi is not present after checkout they check room till we keep waiting room infrastructure are not good plaster falling off from roof.