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Review Of Hotel City Palace Near Railway Station

Hatia, Kanpur | 1.3 km drive to Z Square Mall

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    User Rating & Reviews

    • everyone
    • couple
    • family
    • solo
    • business
    3.2
    Good

    68 Ratings, 53 Reviews

    excellent
    28%
    very good
    16%
    average
    24%
    poor
    15%
    bad
    18%

    Last 10 Customer Ratings (Latest First)

    • 2
    • 3
    • 4
    • 5
    • 1
    • 2
    • 1
    • 1
    • 1
    • 2

    Rating Categories

    • Location3.7
    • Cleanliness3.4
    • Room3.5
    • Value For Money3.5
    • Food2.9
    • Facilities3.2
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    Reviews Summary

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    Guests have had mixed feelings about this property. The location is convenient, being close to the railway station, but many reported issues like small, unclean rooms, non-functional AC, and faulty bathrooms. While some praised the food and staff service, others described it as unhygienic and poorly maintained. The absence of basic amenities, like working lifts and hot water, added to the dissatisfaction. Overall, cleanliness and infrastructure seem to be major concerns for most visitors.

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