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Review Of Hotel City Tower0123401234

Edapalaiyam, Chennai | 7 minutes walk to Chennai Central Railway Station

    User Rating & Reviews

    • everyone
    • group
    • couple
    • solo
    • business
    • family
    3.8
    Very Good

    419 Ratings, 243 Reviews

    excellent
    33%
    very good
    32%
    average
    21%
    poor
    9%
    bad
    6%

    Last 10 Customer Ratings (Latest First)

    • 3
    • 4
    • 4
    • 4
    • 5
    • 4
    • 3
    • 4
    • 2
    • 3

    Rating Categories

    • Location4.4
    • Cleanliness3.8
    • Room3.7
    • Food3.6
    • Hospitality3.8
    • Value For Money3.7
    icon
    We are using generative AI to show you summarised user review

    Review Summary

    Powered by Myra.AI

    This property is in a prime location, just a stone's throw from Chennai Central Railway Station, making it super convenient for travelers. Guests appreciate the spacious rooms, decent food options, and helpful staff. It's a great pick for both solo travelers and families. While some reviews mention cleanliness issues, the overall service and accessibility receive positive feedback.

    Sort by:

    Positive first
    4.0

    City tower good for solo travelers & families..

    vinay c.solo

    Location wise very good. Food is good. Service is ok. Fully justified to the price offered through MMT Location wise food wise and lodging wise it's good and a perfect match for solo travelers & families

    Travel Month: Jul 2025

    Room: Standard Double AC Room

    3.0

    Average Stay

    swapna s.

    It was good hotel but the washroom was not very nice. There were cockroaches in them all the time. No breakfast or anything. Staff was good

    Travel Month: Jun 2025

    Room: Standard Double AC Room

    Hotel City Tower has replied on Thu Jun 19 16:55:34 IST 2025

    Thank you for telling us about your recent stay.if ur dnt mind ,please reach out to our manager to discuss your experience in more detail.

    2.0

    Poor Stay

    ankur m.

    Arrange a call to me tomorrow i will share my experiences

    Travel Month: May 2025

    Room: Standard Double AC Room

    Hotel City Tower has replied on Sat May 31 19:36:13 IST 2025

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager

    5.0

    Excellent Stay

    manas r.family with 1 kid

    Very good hotel at a good location. Room is spacious and good. Dos quality is awesome. Overall very satisfied.

    Travel Month: May 2025

    Room: Standard Double AC Room

    Hotel City Tower has replied on Fri May 23 13:31:58 IST 2025

    Thank you for your review and for choosing our hotel. We happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

    3.0

    Average Stay

    punit m.business

    Location is prime but the cleanliness been spoiled not clean bed sheets, and the overall the washrooms are been very dirty

    Travel Month: May 2025 (3-Night Stay)

    Room: Standard Double AC Room

    1.0

    Terrible Stay

    nauel u.

    Very poor condition about the room aswell as cleanliness, food is below average. Approach of staff is average

    Travel Month: Mar 2025

    Room: Standard Double AC Room

    Hotel City Tower has replied on Sat Apr 05 17:08:41 IST 2025

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here and we'd love another opportunity to wow you.

    3.0

    u can

    smit.family

    It was ok ok but the location of the hotel is amazing , so u can stay price is little higher but again u can try

    Travel Month: Feb 2025

    Room: Standard Double AC Room

    Hotel City Tower has replied on Fri Mar 07 11:41:04 IST 2025

    Thank you for your review and for choosing our hotel..

    2.0

    poor

    hilal r.loyalty-iconbusiness

    The room was not clean at all😓. The room was full of dust in a good way. The bathroom was the same. If you call the front desk, you won't get it. We have to go there. It's difficult to get the staff. Very bad experience. I booked for two days and had to check out in one day

    Travel Month: Jan 2025

    Room: Standard Double AC Room

    Hotel City Tower has replied on Sat Feb 01 12:27:06 IST 2025

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here and we'd love another opportunity to wow you.

    4.0

    Good Stay

    shashikant j.loyalty-iconbusiness

    It's nice to stay at the hotel city tower. All the staff are good and cooperative. A very good hotel to stay near chennai central station.

    Travel Month: Dec 2024

    Room: Standard Double AC Room

    • user photos

    Hotel City Tower has replied on Sat Dec 28 14:18:53 IST 2024

    Thank you for your review and for choosing our hotel. We happy that you enjoyed your stay and looking forward to having you again as a guest in our hotel.

    3.0

    Average Stay

    kiran t.loyalty-icon

    Hot water problem. T v problems

    Travel Month: Nov 2024

    Room: Standard Double AC Room

    Hotel City Tower has replied on Sat Dec 07 17:20:37 IST 2024

    Thank you for your review and for choosing our hotel.

    2.0

    Poor Stay

    rahul s.

    The room is okay but the hotel is not well maintained we had a bad experience with the key which broke as soon as we inserted it into the lock and we had to pay extra, the showers and taps look old and dirty and are completely rusted

    Travel Month: Sep 2024

    Room: Standard Double AC Room

    Hotel City Tower has replied on Sat Sep 28 16:30:57 IST 2024

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here.and we'd love another opportunity to wow you.

    2.0

    Poor Stay

    alok t.loyalty-icon

    Subpar management. Took one hour to give us our room keys. Even then gave us keys for the wrong room. Poor room service. Hotel location and cleanliness is good

    Travel Month: Aug 2024

    Room: Standard Double AC Room

    3.0

    Stay was ok but ac hai issue

    saket s.solo

    Ac have issue stay was ok it’s showing error every 30 minutes and stop cooling this it’s major issue

    Travel Month: Jul 2024

    Room: Standard Double AC Room

    Hotel City Tower has replied on Sat Jul 27 16:30:01 IST 2024

    Your feedback is our most important .I really apology that issues we are rectify that complaints it won't happened next times

    1.0

    Pathetic and unhygienic stay

    aditya d.loyalty-iconsolo

    I checked in at 1 am and left the hotel at 2 am They had ned bugs all over the room not only in 1 room but I changed 4 rooms and all had bed bugs… pathetic hotel I want my total refund… I have not stayed at that hotel and had harassment separately at night Look into this matter immediately …

    Travel Month: Jun 2024

    Room: Standard Double AC Room

    3.0

    Average Stay

    baby.group

    the hotel was pursuing us to leave by 10 o clock but we had booking till 12pm they started to knock from 10 o clock to leave by 12pm

    Travel Month: Jun 2024

    Room: Standard Double AC Room

    Hotel City Tower has replied on Sat Jun 15 17:34:58 IST 2024

    Thank you for telling us about your recent stay. If you don't mind, please reach out to our Manager, to discuss your experience in more detail. Customer satisfaction is our No. 1 priority here.and we'd love another opportunity to wow you.

    4.0

    Good Stay

    mythily n.

    The hotel stay is comfortable and neat

    Travel Month: May 2024

    Room: Standard Double AC Room

    Hotel City Tower has replied on Fri Jun 07 12:14:24 IST 2024

    Thank you for giving us a perfect rating and for recommending our hotel to other travelers. our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

    3.0

    Average Stay

    ezhilarasan m.

    Staffs are so kind. Nice rooms. But some drawbacks are there like bathroom locks not working properly. Overall experience was good.

    Travel Month: May 2024

    Room: Standard Double AC Room

    Hotel City Tower has replied on Fri Jun 07 12:19:42 IST 2024

    Thank you for your review and for choosing our hotel

    5.0

    Excellent Stay

    ganesh b.loyalty-iconbusiness

    Fantastic stay. Hygienic rooms. Food is delicious. Next month onward s bar will be working. Excellent service. Very next to the chennai central railway station. Good staff.

    Travel Month: Apr 2024

    Room: Standard Double AC Room

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    Hotel City Tower has replied on Thu Apr 11 11:32:27 IST 2024

    Dear Guest, Thank you for your valuable feedback. We are glad to hear you had delightful experience at Hotel City Tower. We look forward to welcoming you back at our hotel. Thank you!

    2.0

    Poor Stay

    ashif k.

    Extremely bad cockrages were there ac not working no ventilation in rooms hard matresses tap not working water leakages.

    Travel Month: Feb 2024

    Room: Standard Double Non Ac Room

    Hotel City Tower has replied on Sat Feb 17 12:05:36 IST 2024

    Dear guest, Our sincere apologies for your experience at our hotel. We have noted your feedback regarding .Will make necessary amends to provide much better experience for future. I look forward to welcoming you back to our Hotel. If there is anything I can do before your arrival, Thank you!

    3.0

    Average Stay

    pavan g.business

    Room was is not worth for money and for the breakfast they will told buffet, here only idle and up-ma in that too idle closed by 9:00 am only not worth for money

    Travel Month: Feb 2024

    Room: Standard Double Non Ac Room

    • user photos
    • user photos
    • user photos

    Hotel City Tower has replied on Sat Feb 10 11:49:17 IST 2024

    Dear guest, Our sincere apologies for your experience at our hotel. We have noted your feedback regarding .Will make necessary amends to provide much better experience for future. I look forward to welcoming you back to our Hotel. If there is anything I can do before your arrival, Thank you!

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