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Review Of Hotel City View

Turbhe, Navi Mumbai | 1.7 km drive to BSEL Technology Park

    User Rating & Reviews

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    • group
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    3.1
    Good

    834 Ratings, 555 Reviews

    excellent
    21%
    very good
    24%
    average
    22%
    poor
    14%
    bad
    20%

    Last 10 Customer Ratings (Latest First)

    • 4
    • 3
    • 1
    • 3
    • 2
    • 1
    • 1
    • 3
    • 5
    • 1

    Rating Categories

    • Location3.9
    • Cleanliness3.6
    • Room3.4
    • Value For Money3.6
    • Food3.2
    • Security3.6
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    We are using generative AI to show you summarised user review

    Review Summary

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    The property boasts a prime location near Sanpada Railway Station, making it convenient for travel. Guests appreciate the friendly staff and prompt room service. However, many reviews highlight issues like poorly maintained rooms with unpleasant odors, inadequate cleanliness, and limited amenities. While it's budget-friendly, cleanliness and comfort need improvement to meet expectations.

    Sort by:

    Positive first
    1.0

    Terrible Stay

    yash p.solo

    Despite being a budget hotel the room had no windows no exhaust even in the washroom. It was smelling like mould and I only had to pass few hours, I couldn’t sleep without a n95mask.

    Travel Month: Sep 2025

    Room: Single Non Ac

    3.0

    Average Stay

    rahul n.solo

    Hotel location is good near to highway and sanpada railway station but hotel facilities are not up to the mark like cleanliness of pillow also charging point not working,room fan is not in good condition.

    Travel Month: Sep 2025

    Room: Standard Non Ac

    1.0

    Terrible Stay

    nirmalya m.solo

    Rooms are pathetic No ventilation in room / bathroom Very small room Food is pathetic

    Travel Month: Aug 2025

    Room: Single Non Ac

    1.0

    Terrible Stay

    jagdish j.solo

    Non-AC room provided by City View hotel was pathetic (cramped, very very small bad odour and no window for ventilation), toilet sheet was dirty and damaged. Hotel staff says “itne paise main itna hi milega”. Then finally, I had to pay 800 cash extra for another AC room just stay for a night. I don’t recommend this hotel at all to anyone. Better go for other dormitory around with good rating.

    Travel Month: Aug 2025

    Room: Single Non Ac

    Hotel City View has replied on Fri Aug 22 01:35:06 IST 2025

    I realize that this does not immediately rectify your experience; however, i promise you it will not happen again. Please accept my sincere apologies for your recent experience with our hotel city view, we value your relationship with us. And hope to provide you with the service you deserve in the future. Thank you sir for the review and informing us. please do and rectify us TUSHAR

    1.0

    too disappointed

    dhruv p.solo

    Very poor experience room is too small and also third class service and also food is worst and also not properly cleaning and i including breakfast so only one items they provide i never senn this types of service

    Travel Month: Jun 2025 (3-Night Stay)

    Room: COZY ROOM (Single)

    Hotel City View has replied on Fri Aug 22 01:35:36 IST 2025

    I realize that this does not immediately rectify your experience; however, i promise you it will not happen again. Please accept my sincere apologies for your recent experience with our hotel city view, we value your relationship with us. And hope to provide you with the service you deserve in the future. Thank you sir for the review and informing us. please do and rectify us TUSHAR

    5.0

    Clean, comfortable & near to station..

    adil m.business

    It was a safe and good experience with Clean rooms and friendly staff. Even a walkable distance to Sanpada Railway station and very near to Vashi station Inorbit Mall and Reliance Mall. Bus stop @ walkable distance and eateries also nearby from Vada Pav to Chicken rolls.

    Travel Month: May 2025

    Room: Single Non Ac

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    2.0

    Not good

    rituraj s.business

    Very bad service, nothing is functional properly like tv, remote, bathroom, room light, smelly room.

    Travel Month: Jan 2025 (3-Night Stay)

    Room: Single Non Ac

    Hotel City View has replied on Sun Jul 13 15:12:04 IST 2025

    Sorry for the inconvenience you had face...

    1.0

    Terrible Stay

    nishant w.solo

    While booking i had requested mm t for early check in as my train reaches in d morning at 7. I reached hotel by 8. 30 and asked for check in but manager said he will give me room by 12pm. Asked me to sit in waiting, i was asked to use common toilet which was very dirty, on repeated request they gave me room by 10. 30-11, the room was very tiny, dirty, stinky, as it was already paid in advance so i asked to change the bedsheet, they did somehow on 3 4 times request, i stayed last year also but that was good experience but this time it was hell

    Travel Month: Jan 2025

    Room: COZY ROOM (Single)

    Hotel City View has replied on Sun Jul 13 15:11:42 IST 2025

    Sorry for the inconvenience you had face...

    3.0

    Average Stay

    malhar j.loyalty-icon

    Bad smell from rooms, average kindda rooms, not well maintained no sanitation no cleaning done well just a message but manageable for a night.

    Travel Month: Jan 2025

    Room: Executive Room

    Hotel City View has replied on Sun Jul 13 15:10:30 IST 2025

    Sorry for the inconvenience you had face...

    3.0

    Average Stay

    stephen m.

    The room was comfortable and staff was friendly and at our service. There were some leaks in the bathroom. The room also lacked some cleanliness. Don't have images

    Travel Month: Jan 2025

    Room: COZY ROOM (Single)

    1.0

    The worst hotel i have ever checked in my life.

    partho s.business

    It was a bull sheet property. The rooms and the place was totally unhygienic. We had to checkout in 45 minutes. Rooms had terrible smell, damp. Toilet sheet was broken. Toilet hygiene as if that even public toilets are better. Since we checked out in 45 minutes of checking, want a 100% refund.

    Travel Month: Jan 2025

    Room: Executive Room

    Hotel City View has replied on Sun Jul 13 15:09:56 IST 2025

    Sorry for the inconvenience you had face...

    1.0

    Worst hotel

    rajendra t.family

    Pathetic hotel. Too old hotel. Not at all clean. Walls are peelings. Tv doesn't work. No ventilation. Rude staff. I will never stay here again. pictures. Are misleading

    Travel Month: Dec 2024

    Room: Standard Non Ac

    Hotel City View has replied on Sun Jul 13 15:09:11 IST 2025

    Sorry for the inconvenience you had face...

    1.0

    Terrible Stay

    nagaraju.loyalty-iconbusiness

    Hotel was dirty. Area is also not good. I would not recommend to any one

    Travel Month: Dec 2024

    Room: Single Non Ac

    Hotel City View has replied on Sun Jul 13 15:08:54 IST 2025

    Sorry for the inconvenience you had face...

    5.0

    Best in place, best' in class, best in hygiene it's truly city

    ritu r.solo

    Best place to stay, alone or single, employe are very good in management and responsibility. Best in class, good hygiene, good nature of all staff. It's a truly city view place. It's to good to stay here. It's truly city view place. Best in environment and good in management responsibility.

    Travel Month: Nov 2024 (3-Night Stay)

    Room: COZY ROOM (Single)

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    2.0

    Poor Stay

    agilan s.

    Food was below average ac power frequently they will switch off bathroom water will not drain cockroach were more.

    Travel Month: Sep 2024 (8-Night Stay)

    Room: Executive Room

    Hotel City View has replied on Tue Oct 29 08:16:32 IST 2024

    I realize that this does not immediately rectify your experience; however, i promise you it will not happen again. Please accept my sincere apologies for your recent experience with our hotel city view, we value your relationship with us. And hope to provide you with the service you deserve in the future. Thank you sir for the review and informing us. please do and rectify us

    1.0

    Terrible Stay

    nishant r.couple

    A lot the rooms are rubbish, they are not as shown in the photos, they smell very bad, my experience was very bad, there is no option to cancel the room, never select this hotel

    Travel Month: Oct 2024

    Room: STANDARD ROOM

    Hotel City View has replied on Tue Oct 29 08:16:55 IST 2024

    I realize that this does not immediately rectify your experience; however, i promise you it will not happen again. Please accept my sincere apologies for your recent experience with our hotel city view, we value your relationship with us. And hope to provide you with the service you deserve in the future. Thank you sir for the review and informing us. please do and rectify us

    2.0

    Poor Stay

    parmanand k.business

    Price is ok, but room conditions are not good, rooms wall dumped and coming bad smells. Outside room no proper cleaning.

    Travel Month: Sep 2024

    Room: STANDARD ROOM

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    Hotel City View has replied on Tue Oct 29 08:17:25 IST 2024

    I realize that this does not immediately rectify your experience; however, i promise you it will not happen again. Please accept my sincere apologies for your recent experience with our hotel city view, we value your relationship with us. And hope to provide you with the service you deserve in the future. Thank you sir for the review and informing us. please do and rectify us

    4.0

    Good Stay

    akash g.

    Hotel location is good it's just 400m away from sanpada railway station, the services are good ac good hot water good. No images

    Travel Month: Sep 2024 (3-Night Stay)

    Room: Executive Room

    • user photos

    Hotel City View has replied on Wed Sep 11 01:32:08 IST 2024

    Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved Staying with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thanks a Lot ! From - Tushar.

    1.0

    Terrible Stay

    vishvesh o.

    Horrible smell (got headache), no proper air ventilation (packed from all side ). Service and staff good but room terrible.

    Travel Month: Aug 2024

    Room: Single Non Ac

    Hotel City View has replied on Thu Sep 05 01:29:38 IST 2024

    I realize that this does not immediately rectify your experience; however, i promise you it will not happen again. Please accept my sincere apologies for your recent experience with our hotel city view, we value your relationship with us. And hope to provide you with the service you deserve in the future. Thank you sir for the review and informing us. please do and rectify us

    4.0

    Great service by the hotel staff

    sujit.solo

    Yes the property is worth staying. As i was late in checking in they called me and wanted to know when i am coming. This is a very good gesture.

    Travel Month: Aug 2024

    Room: COZY ROOM (Single)

    Hotel City View has replied on Sat Aug 31 01:30:17 IST 2024

    Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved Staying with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thanks a Lot ! From - Tushar.

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