The property is located in a peaceful area with good views. The staff is friendly and accommodating. Food quality is good, with fresh food prepared on order. However, some guests complained about the cleanliness of the rooms and unhygienic chairs in the restaurant. Some rooms were damp and had a bad smell. The property needs renovation. The location is good, but some guests felt it was far from Nainital. Overall, the property has potential but needs improvement in terms of cleanliness and maintenance.